FJ G
The manager is so charismatic and cordial. While waiting for a pickup order I watched several customers come through with similar, fantastic experiences even under pressure (the pressure was my fault – big order). I did not mind having to wait in the lobby, I actually enjoyed it! I order delivery all the time from here so I know the pizza is good
… moreRobert Peña
I’ve ordered from this location numerous times and each time the service has been great, the food has been great and I haven’t any issues with anything. Also, not really busy either. I’m usually in and out pretty quickly. There has been a drifter here and there panhandling but haven’t had any issues there either.
… moreMichael Alvarado
I’ll never order delivery again they use some delivery app and it took 1hour and 47 minutes to get my food and it was cold
… moreNiki
If you want quality, low-cost, ACTUALLY DECENT pizza, this is the place to go. I’ve been coming here for the past two years, and the quality has always been exceptional. If there are ever any issues, the staff is always happy to help, and Ms. Deborah is probably the best manager anyone could ask for. I can tell that the people here love the atmosphere, and they’re always great to chat with. Thank you for serving up some of the best pizza in Austin and providing exceptional service.
… moreWeRockDio777
Today, I ordered a pizza and with rewards I got a free cinnabon. The stores delivery driver delivered it with the receipt torn off the box. I could let that go but there was one cinnabon missing from the box. Not an order forgotten but one item missing from the box. This made it look like it was touched. Tried to place complaints online DO NOT DO IT THIS WAY UNLESS NOT GETTING HELP THROUGH THE STORE. Although the store is full of excuses. Stating receipt torn off cause they had it setup as door dash and changed it to their own delivery driver. The other was a miss portioning the night before. CANT TRUST THEM ANYMORE.
… moreJuana Santoyo
They don’t care anymore about service EVER TIME I ORDER A PIZZA THEY CUT IT ALL WRONG 3 SLICES SO BIG AND THE REST SUPER SMALL I go to the store to make a complaint and ALL THE EMPLOYEES SAID THAT THAT IS OK THAT IS NOTHING THEY CAN DO ABOUT IT THAT THEY DONT UNDERSTAND WHY I WASN’T HAPPY WITH IT , WORST PLACE NEVER ORDERING AGAIN FROM THIS COMPANY I RATHER BUY A FROZEN PIZZA
… moreAdrianna Rocha
I always order pizza from this place. Their pizzas were always fantastic! Until the last two orders, including today… Very few toppings and terrible cutting portion. We are very disappointed. We may have to stop ordering from this place.
… moreZteben Blarg
Ordered last night around 10:30, never showed up. Nobody answered the phone, reached out to pizza Hut corporate and nobody responds… Out 30 bucks I guess….
… moreShane Dumas
Horrible experience, their ETA is not correct, I ordered slightly after 7 with a 25-35 ETA. Then after over an hour, it finally was out for delivery by door dash, no contact from the store and the food was awful and cold. I left a review via the email they send and when the General Manager: Deborah Summers emailed to apply a credit for the experience, there was no credit and she advise to contact the store where the store and corporate couldn’t verify the credit. The GM is so unprofessional and the main reason for the review. Almost 2 hours to get cold pizza is 1 thing but to deal with an incompetent GM is another and is probably why I had this bad experience in the 1st place. I would just go literally anywhere else.
Update per the response from “owner” who didn’t fully read what I said: I already spoke to the GM and she is the main reason for the review, I sent feedback via email about how bad the experience was and the GM made the situation worse, I already have called the store and even called the corporate number with references #s and more. I am not wasting my time going through ANOTHER person for no resolve. From the other reviews, avoid delivery at this location or avoid it entirely.
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