Maria Pasquale
Ordered a large chicken teriyaki and there was no meat on the sandwich. It was all bread (see photo). I was told that only 3 slices of meat are permitted. I returned the sandwich and they refunded my money.
… moreClaudia Maxil
I stopped by the mall today to purchase something at Macy’s and went to Charleys to grab a bite to eat. I ordered classic wings with fries and the food was really good and at an affordable price. Customer service at this location was great, everyone behind the counter was very friendly and helpful. I will definitely be coming back here again!
… moreJane Chan
We ordered a large cheese steak but this bread is large and the meat is small/medium.
… moreIsabel
Although the mall is always so hectic, these employees really know how to maintain order while friendly and quick! I am a loyal customer and I recommend the teriyaki chicken. My go to all the time!
… moreBurt Shoobs
Charley’s Cheesesteaks in Willowbrook Mall has all the accoutrements of the regional chain, and like the ones you’re going to find in a shopping mall, all the atmosphere of one. Here however, there are a few subtle differences. For one, on the times I have visited, this outlet keeps the service line moving. They have a machine like efficiency in their production that makes getting your food easier.
As for the cheese steak itself, it was a well built sandwich that filled me up satisfactorily.
The prices are standard mall prices, but well worth it.
… moreNayely morillo
The afternoon staff is very organized and clean. Tried the wings and they were good. service was fast and nice staff. Definitely coming back to try more items.
… moreIunno
Food was solid. I ordered a buffalo chicken cheesesteak and lemonade. Had zero complaints. Staff were friendly and things were clean.
… moreChuck Mound
Had a good experience, I really enjoyed their peach Lemonade. Very tasty. Sweet, but tasty. The Philly cheeseteak hit the spot for a quick grab n go sandwich.
… moreFrank Filippelli
An absolutely dreadful excuse for a Philly cheese steak sandwich, No peppers, very little onion, no mushrooms (although this was all promised to me on the menu description) and above all they put lettuce on it. Anyone with half a brain and little to no cooking experience should know that lettuce is strictly prohibited on a HOT sandwich. It becomes soggy and unappetizing almost immediately. To make matters worse, for this disgusting display of a meal I was charged $30 for 2 sandwiches and an order of bacon fries. In short, the verdict on this place is; Over priced and Over rated. Now, I’d really hate to call out fellow consumers like this, but if you give this place more than 1 star you’ve clearly never had real food in your life!
… moreState W
There was a guy who is really rude and unprofessional. There is only discount for mall employment who are getting eat always by them, if you pay CASH, just wondering what’s reason you try to collect CASH??? It’s not acceptable what they ask and not accepting credit card. I guess they are still on 90’s.. or they are trying something else to collect CASH only!! When I asked the reason to manage, he said that boss wants this way!!!
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