Carlos
Been coming here for years I mean decades prior to its remodeled look. Back when they had a small arcade. Well pizza still bomb but the new owner took out he beer! Serious no beer. Terrible the one time I look forward to a beer and it’s from tap but guess the new owner is stingy from what I heard.
… morelidia
First time at this location. Very spacious with lots of seating and televisions to enjoy watching sports! Food was delicious! Tiana gave my party and I great customer service! Thank you!
… moreBella Curtis
They accept EBT (carryout only) if you have Hot Food allowed. I have Gallbladder diet restrictions due to gallstones and this pizza never hurts my stomach. They are super nice and the place is huge and full of big screen TVs for sports and family events. Highly recommended
… moreJesse Hernandez
This review is for the Pizza Hut in Santa Ana California on Bristol and MacArthur Street.
I had the worst experience in my life from a restaurant or pizza parlor the store refused to process and complete my order because I was using my rewards points and I was getting the pizza for free. Pizza Hut as a rewards system for all the purchases I previously made. Briseña and the store manger Gina refused to prosees my order. When I asked them why they simply said there is no way you’re going to walk out of here with four free pizzas even after I tried to explain that I placed my order online with my rewards points that I have earned by shopping with them. The employees were very rude disrespectful and did not care to help or hear me out. I would never recommend this place to anyone or to this location for any reason the sad part is that Pizza Hut has great food, but they are losing customers because of poor service.
… moreKim Mcgowan
The place has been remodeled since last time I was here. Boy it’s nice! I gotta say it’s a 2 thumbs-up for me… much much better.
… moreLindsay North
Just left this location. I ordered online and my order was ready at 8:15pm. Realized only when we got home it was the wrong pizza. Called to tell them I was on my way so they could start me a new one instead of waiting. Got there and nobody knew what we were talking about. After 10 mins they give me a raw pizza. They offer to put it back in the oven. I asked the supervisor for a discount on my order and she said she could give me a discount for next time. This was the first time in 6 years I have gone to Pizza Hut so I probably wont be back. She told me I would have to wait until Monday afternoon when Gina the store manager is there so get any real resolution. Now it is 9:10pm and I’m about to eat my dry crusty gross pizza. Thanks Pizza Hut. Also, not one employee owned up to this mistake and I didn’t get a single apology from any of the staff. People need to be accountable.
… moreAndre Tran
I’m very pleased with the quality of this location. While I don’t go to Pizza Hut very often due to the pricing – when taking out from here my family is content with the quality of the pizza and the speed of service.
… moreanthony vargas
I came in hanging out with friends it’s very clean, there’s a ton of space to sit anywhere you like with a lot of TV so you can sit wherever you like.
… moreEmaun Greagor
If you guys are going to start using doordash drivers and Uber eats drivers you better make sure that they’re able to deliver the same quality service that your former drivers that you laid off otherwise you’re going to keep getting bad reviews because a lot of doordash drivers and Uber eats drivers don’t be following directions just something to think about. When me and my wife eats there at the restaurant everyone is friendly and the service is great but your guys’s delivery service is horrible stop using doordash drivers and Uber eats drivers if they can’t deliver the same quality service that you guys deliver at the location.
… moreJet
Ordered the italian zesty salad, the chashier said ok(not at all saying that they had no more of that salad). I asked for the light italian dressing, the cashier said they only had caeser and ranch, i said ok ill take caeser assuming id still get my italian zesty salad just with caeser dressing on the side. I pay and see the recepit, they put down a ceaser salad. They gave me an entirely different salad than which i ordered. If they didnt have any italian salad why not say that in the first place instead of waiting till the end to offer me a caser salad and confusing me on what food im ordering. It was a very frustrating and avoidable situation. Cashieers need to be better trained on how to talk apparently.
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