Arianna Walters
Went twice today. First time they messed up my daughter’s cone, she was hungry so let it slide. Then stopped by this evening. They took my order wrong, then when remade for got the cheesecake I paid extra for in my blizzard. I’m over it, this isn’t the first time, I figured last time they were slammed it happened, but they weren’t that busy tonight. If you want your order go to McDonald’s.
… moreFood Critic
I went into the Carlinville IL DQ on February 12, 2026. I tried ordering off the 2 for $5 menu. 4-2pc chicken strips and a beverage. Should have been around $12 or so. I was told $8 and some change. I questioned the cashier who clearly did not speak english very well. She insisted that she had it right. I then asked if she was the manager , and she said , no , and pointed to another girl. A third person spoke up and said she (the cashier) was the general manager. I said REALLY??? you would think that a general manager could at least ring in the order right. It is very frustrating not be able to communicate when trying to.place a simple order. The girl that the original cashier said was a manager came over and fixed the issue. Very frustrating!!!
… moreNiki Pryor
I can not wrap my head around this one?! HOW in the heck you can justify charging someone $2.59 for close to NOTHING?!? You can not truly believe $2.59 is a great price point for this? This was a forgotten item to our previous order—OUR MISTAKE FOR COMING HERE !!
This is not the place to visit unless you like paying way more than what you receive back. My family and I chose to dine here two previous times, after tonight, we will not be returning.Each time the cost we pay for the quality we have received has been extremely poor.. We discussed going to McDonald’s for sundae’s or your place and our decision was CLEARLY A MISTAKE!! Your prices are far higher than other D.Q. in not to far proximity I.E.-Litchfield and Virden— We understand that you are a franchise and have the right to diversify your prices but usually when cost is significantly more it’s based on location i.e.- LA vs a town in a cornfield or quality of food and services go with the cost-As we both know in this case, this is a small town- Then the quality and service here are both not worth the inflated prices you have set.
… moreTim R
It’s Dairy Queen. The food is decent enough, although a little overpriced. This particular location appears to have been here since the 70s, with niot a lot of updates. But, again, it’s Dairy Queen; you don’t come here for a 5 star dining experience, you come here for a quick meal and a blizzard.
… moreDonald B. Reeder
Great location in CARLINVILLE.
The sandwich was delicious and the stuffed pretzels were better than expected .
Friendlier staff then the àvarage and a very clean RESTAURANT
… moreDavid Magee
Went there to eat maybe about 4pm and the older lady that brings the food to ur table is not very nice don’t know what her name is but asked her if she was gonna bring my food to me and she said that’s what I do !!!! O ok !
… moreJason Shepard
Food was hot and made correctly (special order items). Staff was friendly and receipt was given.
… moreJBear428
KAYDEN THANK YOU to this young man for having: 1. EFFECTIVE LISTENING SKILLS 2. BEING KIND 3. PROFESSIONAL and 4. SO APOLOGETIC about my order that needed to be corrected.
… morePatty Miller
I only went in for ice cream. But what was disturbing is the store manager had flip-flops on. He is of some other nationality, but here in the US, it is a health code violation. I’m not sure how they haven’t been fined for this.
… moreTony Grichnik
Great local DQ, with a good grill and nice people. They also have a person to help with napkins and condiments if you eat in, which is great if you’re disabled like me.
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