Jack in the Box

  2.8 – 333 reviews   • Fast food restaurant

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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.

Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack in the Box 60187

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jackinthebox.com

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Order from Jack In The Box in Carol Stream, Illinois

Jack in the Box. OPEN TODAY UNTIL 10:00 PM. 441 E Geneva Rd Carol Stream, IL 60187.

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Jack in the Box, Wheaton Illinois : r/jackinthebox – Reddit

Very unenthusiastic workers. Asked for no tomato’s on two sandwiches and they just gave both of them plain. They then took 20 minutes to …

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Reviews

Chris
They are getting there. The move of JitB back into illinos is nice to see. It is however hitting supply chain hiccups and new service getting-up-to speed. I stopped in for my childhood favorite Tacos. They had none. Ok, there was a sign the warehouse was out all around. Not this restarants fault, that was corporate. So I asked to try the new egg rolls. They were out. Ok. How about the mini-tacos? That they had. So tried them and a side of curly fries. It was OK, but corporate should of known better than to not plan enough for the fan favorite Tacos. Place looked new and clean enough. So will try again in time to see about the Tacos and adjust rating.
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Derek De Groot
I’ve wanted to try this new Jack in the Box. Thought I’d wait a couple of months to make sure they’re up and running. Sad to say my experience on this Saturday afternoon was not up to my expectations. Fast food it’s NOT! Ordered from kiosk. Receipt presented was blank. Waited and waited. Spoke to others waiting. To their experience the long wait is normal. Asked the young woman behind the counter about my order after watching a person who came in after me get their order before me. Received an apology that my order was coming up next (after a 20+ minute wait). Ordered 2 tacos and a southwest chicken salad combo. The salad combo comes with fries which is weird! The tacos were filled mostly with shredded lettuce… salad looked awful but was okay. Fries were not hot. No ice in the drink dispenser. Seems like nobody is managing this place. Lots of workers busy behind the counter but to no benefit of the steady flow of customers as I sit writing this review. Sad for the entity that put resources into this place because it is crashing and burning. Unless something changes dramatically this place won’t be her much longer.
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wayne schaffer
JITB just moved in to the neighborhood, not sure how long and decided to go. Haven’t been to one since I was a little kid. Figured I’d try it. I get there and it’s a mad house. Drive thru wrapped around the building so decided to park and go in. The entire space seems way too small. Go in and there’s trash everywhere. The inside was also really small and super crowded. Ordered on the kiosk just a simple grilled ckn on sourdough and large fries then waited and waited. Took 8 min for it. Get home and fries were only half full, couldn’t see any fries over the lower lip. Opened the ckn sandwich and it was on just a basic bun, not the sourdough. Food was just avg. Overall have zero interest in going back. To top it all off, due to how small the parking lot is and how busy the drive thru was it was difficult to back out of my parking space.
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Anita Klosinski
Long time Jack fan, but for this one being a few weeks old I expected much more for a welcome back to Il. Didn’t see Jack anywhere 40min. wait for 8 tacos and 1 fry, not hot, not enough meat inside, many people upset waiting on orders. Seemed the employees never worked in fast food restaurants before. (?) There wasn’t any manners of welcome, enjoy your meal, a small drink or fry on us, sorry for the wait. We were happy to hear they were coming back to Chicago so we will give it another try and see if any improvement in a few weeks. (Wish they still had the Monster tacos!!)
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Jessica Mamola
It was prime lunchtime on a Saturday afternoon. One of the self-checkout kiosks was not working. There was no sign on it. Only good Samaritans were telling each other.

The wait time for “fast” food was anything but fast. Many customers had been waiting over 20 minutes for food, ourselves included. Completely unacceptable.

When customers approached the staff about the status of their order, they were met with attitude.

This is the first Jack in the Box location in the area and it could very well be the last if service continues like this.
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lutisha jefferson
This food was absolutely disgusting. The worst I’ve ever had first I asked for a sandwich with Light Mayo and you could see not light at all then they remake me a sandwich. I take it home and drive 20 minutes and it is so hard. I cannot even bite into it, It seems like it’s days old and they re-cooked it and put in a bun.. I’ve never been to Jack-in-the-Box and I’m probably never will go after this experience. Absolutely disgusting If I can give it a zero, I would
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Lu Wei
This location is still really new. I can tell the employees were swamped with drive thru orders. There were some mistakes in our order that really flopped our experience. Kitchen seemed busy so I don’t blame them LOL. Manager was doing all she can, I really appreciate it! On to the mistake: we ordered 2 bacon ultimate cheeseburger meals. Each burger is supposed to have 3 slices of cheese, 2 American, 1 Swiss style. One of the burgers only had 1 slice of cheese (American), and the other one only had 2 (American). Both were also missing some of the condiments, so it was a bland burger with more than half the cheese missing. Because it was missing some many components, it just wasn’t very enjoyable. I’ll still be coming back in the future, and will definitely update this review once they’re more settled!! Everyone was working hard so it’s not their fault. Just wanted to leave this review for feedback purposes!
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Robert Rellinger
0stars

I had 2 burgers, 2 orders of tacos and one French fry. I had to wait 30 minutes while watching all the employees giggle, chat and have 0 hustle in what they do. I understand it’s fast food and maybe people don’t have the best motivation but come on.

I think it’s more upsetting they don’t even acknowledge that they’re taking forever. You don’t even get a, I’m sorry for the wait.
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Marissa Jatczak
You can see it is definitely going through some growing pains. The staff is doing their best & you can see it on their faces if you’re inside vs in the drive thru. Please remember to be patient and kind to all customer service employees, they’re doing their best and usually do jobs the rest of us think less of.

My first experience was in drive thru late one night and it took 45 minutes for a meal for 2 people. It was still great when we got home. You could tell there were only 2 people inside that night, and they did a great job.

Today I ate inside and the staff was doing a great job and turnover for orders. Some important notes I hope they look at more would be cleanliness of the inside (tables, floors, fountain drink station) and maybe playing music inside? Very small notes all things considered.
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Kurt S.
We’ve tried this location a few times. The food was always cold by the time we got it. Wait times were always long only to be missing items. The front staff seems like they’re more focused on their conversations than in helping customers (or checking order accuracy). McD and Culver’s are just up the road for either faster service or better food. Maybe this location will get there eventually, but they’re still a long ways off.
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