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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Family owned restaurant. Call us for takeout or stop in and dine with us! Dine in hours: Sunday thru Thursday 7:00 AM to 10:00 PM Friday and Saturday 7:00 AM to 12:00 AM Drive thru for Pick up and Deliveries With DoorDash and Uber Eats Everyday 7:00 AM to 12:30am
Address and Contact Information
Address: 3579 US-9W, Highland, NY 12528
Phone: (845) 691-6326
Website: http://thegatewaydiner.com/
Order and Reservations
Order: Order online
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Reviews
Fray La (Fraye)
Only went here because a friend wanted to try it. I didn’t want to eat here as I’ve stayed away for years due to past issues. Had eggs, they were overcooked w a coffee, apparently they hv flavored cream which the server never told me of. She then asked me if I wanted something else to drink. I’m so sorry I got an Ice Tea. She gv it to me unsweetened with a lemon w out asking how I wanted it. It was tasteless and sour after while bc of the lemon inside which I never asked for. How assuming and what nerve! But, from reading the other comments they justify and argue w their customers on serving burnt Pancakes, French Toast, burnt Canadian Bacon, etc, even when you find shard in their food and charge them for a replacement order! I am reposting some customers pix from other reviews. I had something like a detergent or cleaner spilled in my food several years ago from here causing my throat to feel weird and numb for days and stopped coming here for years! The owner looked nasty and was unfriendly as we were paying. Def wont be going back this time!
… moreRebecca Gray-Murray
Both orders of pancakes were served burnt with a strange taste. Our server who was very pleasant, appeared to agree with us, (at least on the burnt part) and had them remade. Our replacements were also served burnt (burnt sides down mind you). When that was brought to her attention, she said, she would “send over Frank”, we’re assuming the owner. As soon as he approached the table, in a defensive, dismissive tone, he said “They are the best pancakes in town, thoroughly cooked, fluffy inside and not burnt.” I then asked “why the meat I ordered was different from plate to plate as well?” His answer was, “What’s the difference? They both come from the same animal.” With that tone, he stated “You can leave”. Before we could do so, he’d gone back to the counter, talking out loud about how we found problems with the food. “Best pancakes in town and these people find a problem with them!” It’s then I took a few pictures, with the response of “Go ahead, put it on Facebook!” All the while telling us that we could leave numerous times. We did leave $11 cash on the table. While pulling it out of my wallet we were once again told we could just leave/go. I then said “It was not for him. It was for the server, because she’s working for you.”
… moreEdwing Suchite
We stopped by before we hit the thruway, my partner ordered peanut butter pancakes (they didn’t have peanut butter and didn’t ask but assumed it was OK to just replace the peanut butter with M&Ms). I ordered a cup of lentil soup of which I had some because it had an interesting acidity. I also ordered French toast and I got French toast – burnt though. After I paid to at the register, I suggested to the person that he should let the cook know that they should let the customer know when they don’t have something and not just replace it at their discretion without even knowing the client will like or have an allergy to what they replace it with. The waitress was sweet and polite.
… moreDeborha
I recently went to Gateway Diner with my mom for breakfast, and unfortunately the experience was pretty disappointing. The restaurant wasn’t busy at all, so we expected the food to come out well, but it really missed the mark.
I ordered the Holiday Eggs Benedict on an English muffin. The poached eggs and the hollandaise sauce were okay, but the rest of the dish wasn’t good. The peppers were cut in huge chunks, the spinach wasn’t cooked at all, and it just didn’t taste balanced.
My mom ordered two sunny-side-up eggs with grits and turkey sausage. The grits were extremely grainy, like they weren’t cooked properly, and the turkey sausage tasted like it had just been heated from frozen.
Overall the food quality was disappointing, especially since the diner wasn’t busy. Breakfast dishes like eggs, grits, and sausage are pretty basic, so we expected better.
… moreI ordered the Holiday Eggs Benedict on an English muffin. The poached eggs and the hollandaise sauce were okay, but the rest of the dish wasn’t good. The peppers were cut in huge chunks, the spinach wasn’t cooked at all, and it just didn’t taste balanced.
My mom ordered two sunny-side-up eggs with grits and turkey sausage. The grits were extremely grainy, like they weren’t cooked properly, and the turkey sausage tasted like it had just been heated from frozen.
Overall the food quality was disappointing, especially since the diner wasn’t busy. Breakfast dishes like eggs, grits, and sausage are pretty basic, so we expected better.
Jeremy Guzman
We were on our way to a special event from New Paltz and decided to give Gateway Diner a shot, swayed by its strong online reviews despite its unassuming, somewhat old-school appearance. What a fantastic decision it was!
Stepping inside is like a trip back in time to a classic ’50s diner. The food was incredibly fresh and delicious—my omelette with potatoes was perfectly cooked, and the coffee was excellent, especially with the flavored cream they provided. Service was friendly and efficient, too. This place might not look like much from the outside, but it’s a true gem. We highly recommend Gateway Diner and would absolutely return!
… moreStepping inside is like a trip back in time to a classic ’50s diner. The food was incredibly fresh and delicious—my omelette with potatoes was perfectly cooked, and the coffee was excellent, especially with the flavored cream they provided. Service was friendly and efficient, too. This place might not look like much from the outside, but it’s a true gem. We highly recommend Gateway Diner and would absolutely return!
Linda M
What a great place to have breakfast when visiting family! Delicious and fresh!
… morekevin provost
I came into this great diner on December 16 and it wasn’t my first time. I’ve had very good experiences before but today was especially favorable because a very kind hostess took me to my table and almost immediately my waiter Zack came over and greeted me and asked if I would like anything to drink, and because it was between breakfast and lunch I chose coffee and immediately after bringing the coffee, my breakfast was served exactly the way I ordered it with well done potatoes and a delicious vegetable omelet with cheese. During my breakfast Zack came over at least 3 times to refill my coffee and ask if everything was ok. When restaurants are busy it is rare to get that kind of service and I just want to acknowledge Zack not only for his manners but for his customer service and his desire to make my experience at Gateway Diner truly memorable. Merry Christmas! Kevin Provost.
… moreSteph_Lee 1229
My first time here was my best time here! 1000/10 would visit again!
… moreSarah Yeaple
PLASTIC SHARD FOUND IN MEAL AND OFFERED TO REPLACE IT BUT REFUSED TO COMP MEAL!!!!
We unfortunately found a plastic shard in my husband’s breakfast. We kindly addressed it to the waitress Who was very sweet and asked if we would like to order something else instead, and took our meal away. Naturally she made it seem like we were getting another meal on the house. My husband did not want to order something else, but because it seemed like we were getting a comped meal He just chose something off the menu. Upon receiving our receipt, we were surprised to find that we were charged for the new order we put in. I told the Cashier I’m surprised to see the charge since it should be charged There is probably a misunderstanding, and I accidentally got added to the receipt. She said no, we comped your breakfast, but are charging you for your new order. I said that is ridiculous Since there was a PLASTIC SHARD found in our meal. She said well, then you should not have ordered Something else. However, we wouldn’t have ordered where we not have offered.
I did not raise my voice And requested to speak to the manager instead, since obviously there’s not much the cashier can do. The owner was not present as it was Thanksgiving morning. I said unfortunately I feel the need to address this as this is wrong And she said “fine call him.”
I’m sure if she was in my Position she also would’ve assumed her meal would’ve been comped. Instead, we were treated very poorly Our concerns ignored. At the end, they said “just give them 10%.” And they did not apologize.
Just know if you eat here and find something in your food, do not order something else even though they suggest to do that you will be charged.
I felt like I was taking advantage of and stolen from. Since it was obviously their goal to get us to order something else to replace what was comped
… moreWe unfortunately found a plastic shard in my husband’s breakfast. We kindly addressed it to the waitress Who was very sweet and asked if we would like to order something else instead, and took our meal away. Naturally she made it seem like we were getting another meal on the house. My husband did not want to order something else, but because it seemed like we were getting a comped meal He just chose something off the menu. Upon receiving our receipt, we were surprised to find that we were charged for the new order we put in. I told the Cashier I’m surprised to see the charge since it should be charged There is probably a misunderstanding, and I accidentally got added to the receipt. She said no, we comped your breakfast, but are charging you for your new order. I said that is ridiculous Since there was a PLASTIC SHARD found in our meal. She said well, then you should not have ordered Something else. However, we wouldn’t have ordered where we not have offered.
I did not raise my voice And requested to speak to the manager instead, since obviously there’s not much the cashier can do. The owner was not present as it was Thanksgiving morning. I said unfortunately I feel the need to address this as this is wrong And she said “fine call him.”
I’m sure if she was in my Position she also would’ve assumed her meal would’ve been comped. Instead, we were treated very poorly Our concerns ignored. At the end, they said “just give them 10%.” And they did not apologize.
Just know if you eat here and find something in your food, do not order something else even though they suggest to do that you will be charged.
I felt like I was taking advantage of and stolen from. Since it was obviously their goal to get us to order something else to replace what was comped
Donald Boller
My 5 star ratings are getting old, I know it . I realize they’re only appropriate for what’s truly stellar and above-average. I’ll never be the “5-star-for-all-guy”, but … I dunno … I gotta give credit where credit’s due. This place is fantastic! So traditional and homey. Prices are reasonable and the service is exceptional. There’s no question here.
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