Elvirucca Fiorini
I am picky but my order usually consists of a chocolate shake wirh banana whipped cream and oreos with grilled cheese. They are obviously pricey, but at this location, you are getting what you pay for and then some. You do have to wait a little longer, but I dont mind since the food is so delicious. They never disappoint. I’ve gotten stuff missing from my order, but they do a really good job at giving you your food. They care a lot about their customers, and they are very accommodating. Not only with the food but with wheelchairs. They keep their inside and outside dining areas very very clean.
… moreAnthony Lacey
Well, im done with 5 guys. We don’t go often anymore because of the cost, but we’d treat ourselves every now and then. The last 2 times we’ve gone our burgers were so dry and tasteless, nothing how they were a year ago. And now today, Jan 21, 2026, they shrunk the small fry to the size of a McDonald’s small fry, with very little overfill. For the price they charge, its just not worth it anymore.
… moreMatthew Walters
Went there Saturday 9/20 for lunch around 12:30. Place was dead and rightfully so. The crew was not interested in working or providing a service, just bullshitting and looked to be stealing time. The place or the employees didn’t look clean whatsoever. The wait wasn’t bad, but since when did you guys stop putting scoops of fries in the bag?!? Not only were the fries not crispy, but I ordered a large fry thinking I would share with the wife and kids because even a little fry used to fill me up and when I received my order there wasn’t a single Fry in the bag outside of the cup. I received a 3/4 full large cup of fries sitting next to my burger. I literally paid over 8 dollars with tax for this large fry and was so disappointed. The scoops of extras fries always made the pricey food worth it… clearly not anymore or at this location. French fry shrinkflation for sure. Paid 19 dollars and change for a little bacon burger and a large fry and I feel like I was just violated or robbed. Never again five guys never again. Service used to be great. Used to get a little bacon burger for 6 bucks not 10 like it is now and a large fry for 5 bucks not 8, and you get way less food for almost double the price it used to. Shame shame, they’ll be outta business shortly I’m sure at this rate. Good riddance
… moreAnil Singh
Great new super clean location. Friendly staff behind the counter. Everything you would expect from the 5 guys chain.
Only thing which was annoying is the music was so loud in the store it was hard for the customers to hear their order numbers being called especially if your in the front of the store and on the opposite end of the counter.
… moreArmstead Barquer
This particular location was ran like a well oiled machine.. I was paying very close of food handling and preparing. I’m very picky and even more so when it comes to my family eating out. Great location and very fast and friendly. I must add i notice gloves being removed and placed on when entering the prep areas.
… morePierre Powell
Has to be the worst Five Guys in Schenectady. I believe the manager name is Vanessa. Extremely rude and disrespectful. Someone needs to teach her about manners. She had no gloves on when handling my food and coughed over everything. I’d give this store two thumbs down
… moreThomas folk
Avoid at all costs. Incompetent staff. Ridiculous long wait times. 25 min wait in an empty restaurant. Terrible food. Awful.
… moreBonnie Rite
The burger was delicious. The fries were not my favorite. The prices were outrageous. The cashier was not people friendly more robotic. I ordered a regular cheeseburger and the cashier cashed me out for a double cheeseburger. I was not into the double and removed one of the patties off of my sandwich and ate it like that. It was very tasty. The establishment was charming. The soda machine was broken.
… moreTeghan Stacey
The fries need a little bit more salt but otherwise pretty good.
… moreRobert Hogan
What can I say, a fresh made-to-order hamburger that comes with fantastic fries and you HAVE to try the shakes. The location was clean and well kept. The customer service was friendly and helpful when ordering. The policy for masks is updated so that fully vaccinated people don’t have to wear a mask in doors. There was plenty of seats available when I visited with social distancing not being an issue. Thank you for a great burger. I will return for the burger AND the shake.
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