alexis wright
Food was good. Can’t get anyone to answer the phone. But when we ordered online on a Saturday at 7pm we didn’t get it until 9:30 when it said between 8-8:20. Said it didn’t even go in the oven until 8:53. Delivery driver was very nice. Food was good and delivery driver but low stars for the amount of time it took to prepare and no answer on the phone.
… moreRachael Daley
We ordered at 6:00 and had about 6 orders ahead of us and waited almost 2 hours for 1 pizza and wings and then they got food wrong when we heard them be told to watch how they do the wings because they were plain. 10/10 do not recommend this location
… moreCharles Mangelson
New location. Super busy. Pizza was not ready when I went there. I waited. Happily. I didnt have to pay $30+ for a pizza like their competition up the canyon. Employees were friendly and helpful. There was a weird glitch when I went to pay. The system finally let me pay. My pizza was fresh and tasted so good. Ive missed Domino’s. Happy to have a new pizza option in the area.
… moreGracie Leiran
Called to place an order at 5:55 today and the girl on the phone was extremely rude told me they weren’t taking orders after 5:30 and they were closing in 5 minutes. Says they are open until midnight everywhere online. Was extremely sassy and rude over the phone and has zero manners. Really disappointed was going to order for the first time since it opened but I guess my family won’t be eating here.
… moreCaleb Probst (Sojourn)
All the reviews talking about poor phone service and order wait times happened on the week they opened. Everyone in Nephi ordered pizza from Dominos that week of course it was going to take 1-2 hours per order.
Aside from opening week this dominos has always been quick, never had any issues ordering online or over the phone. Typically my order is finished in less than 15 minutes, but I’m not ordering pizza for my entire neighborhood.
… moreTrey Phelps
Placed a online order and said 40-50 minutes and I arrive and I get told a additional hour when I asked about the order, I also mentioned the estimated time on the app and his response was “we don’t control the app and that’s not our problem” a little bit of care goes along way. Not a good way to start a new store
… moreDanica Karrick
The first time like many, was rough to say the least. I waited a bit before trying again and this time was perfect! The pizza arrived fast and was delicious!
… moreCalin Clark
We placed our order on line at 9am then called at noon to make sure it would be ready on time since we needed it for a party. We only ordered 5 pizzas only to go pick them up at our scheduled time to be told it was canceled. The manager said they never received anything and to show proof that we ordered as early as we said we did cause it didn’t come through to them until 5:15 and they don’t take orders past 5. Then we were told it was in the oven only to have them give some of our order to someone else because they walked in before us. When they gave us the order they forgot half our stuff and then when asked for a refund after waiting an additional half hour was told we can’t do that. Moral of the story if you’re that understaffed and still don’t know on how to make pizzas then maybe you shouldn’t open and train your employees. It’s not that hard to make pizzas.
… moreSlim 40
Ordered online. Arrived at pickup time. Waited hour and still waiting since they began making order. Nobody in business will talk or help anyone. This is ridiculous.
… moreBen
A few days ago I ordered some pizza, the app said 30 min, so I went down in 30 min, it then took 45 more minutes for a total of an hour and 15 minutes. It wouldn’t have been that big of an issue, but the app lied, then the employees would say that it wouldn’t be much longer, and they each worked so very slowly. It was wild to watch. Absolutely zero sense of urgency or that they were behind.
I then went down again tonight and was told they weren’t taking orders past 5:30. VERY poorly managed. The other 1 stars are definitely not exaggerated.
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