Dunkin’

  3.6 – 313 reviews   • Coffee shop

Social Profile:

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Odenton, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Dunkin' 21113

Order and Reservations

Order: Order online

dunkindonuts.com

Related Web Results

Dunkin’ at 8743 Piney Orchard Pkwy in Odenton | Coffee & Donuts …

Dunkin’ is proud to serve Odenton, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Odenton, MD – Dunkin’ locations

Odenton, MD. 1614 Annapolis Rd. Open 24 Hours. 1614 Annapolis Rd. Odenton, MD 21113 · 8743 Piney Orchard Pkwy. Open NowCloses at 9:30 PM.

Dunkin’ | Odenton MD – Facebook

Dunkin’, Odenton. 27 likes · 321 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your…

Last Updates

Reviews

Mykela Crane
I’m a frequent Dunkin’ customer, but I’ve had enough of the unprofessional behavior from Joseph at this location. On two separate visits, he’s been openly rude, to include shaking his head, sighing loudly, and giving gruff, irritated demeanors for no reason. It’s uncomfortable and completely unacceptable for customer service.

He also seems to hate dogs, which is strange for a drive-through where so many customers bring their pets. When I asked for a pup cup, he insisted on charging a dollar and acted annoyed about it. At all other Dunkin’ locations if you place an order, staff are usually friendly, excited to see your pet, and willing to toss in a munchkin or pup cup. Not Joseph.

On top of that, the quality has been slipping. My latte recently came only 3/4 full, and on multiple occasions the donuts have been partially melted or oddly soft, like they weren’t stored properly. It’s disappointing, especially when you’re paying full price.

It’s frustrating because the rest of the employees here are kind, welcoming, and professional, exactly what you’d hope for. But one consistently rude employee and declining quality really ruin the experience.

If you want friendly service and better consistency, go to Starbucks and avoid dealing with Joseph altogether.
… more
Karen Lipana
Drive-thru staff are friendly. Quick service. Atmosphere, it’s ok. Dine-in space is small.
… more
TBillz
I’m definitely done purchasing food from this location. The regular employees that take your order are great, but the product I get to take home is not. Numerous times I have ordered my food a specific way and when I get it, it’s nothing like I asked. I specifically ask for less butter spread And it ends up being caked on, to the point where it’s dripping all over the place. Today was the final straw, I asked for less butter and whoever made my bagels, decided it would be funny to cake it on like cream cheese spread, it’s actually thicker than cream cheese spread. Then on top of all of that, their price on two multigrain bagels has gone from $4.71 to over $7. I’ll just start buying multigrain bagels at the grocery store and making them myself!
… more
D P
Find a giant long curly hair on my munchkin. It was covered in the glaze. Showed them and they said it was mine. I’m completely bald. Hard to argue with these employees who are can’t seem to understand common sense. Honestly don’t know where they are finding such employees.
… more
Elisabeth Parish
One Dunkin is much like another, but this one is better than most in customer service. I really appreciate most of the workers here as they are generally friendly and do a good job.
… more
Tania L
We came around 5pm on a weekday. Not too busy and place was very clean. Excellent customer service from the staff. We were missing an item that we had ordered and paid for and the staff quickly remedied the issue by providing a little extra. We left as happy customers!
… more
Kayla Backman
We usually like going to this dunkin but today was by far the worst experience. About a 1/4 cup of grounds in the bottom of my hot coffee cup. GROSS! I usually don’t leave reviews but this deserves to be seen.
… more
kitten whiskers
Multiple bad experiences at this Dunkin and today’s was the final straw.

My husband did a mobile order, and since he was working around the house I told him I’d go grab it for us. I get there and the first thing they tell me is that they don’t have the drink I wanted because their machine is broken and would I like something different.

I politely said no thank you. The only reason I did the order was for the returning caramel creme coffee. I’ve never had it and it looked good. To make matters worse I don’t have the card or the app on my phone (all on my husband’s phone). So, the gentleman at the drive thru processes the refund and shoves the cash through the window with a “here” and then turned away. Alright, guess I’m dismissed.

And I get it. I really do. It was already really busy there and I created a problem for him by not wanting a different drink. I worked in retail for years so I’m sympathetic to it but you can’t let the customer know you’re not happy about it. You didn’t have the drink I wanted because your machine is broken but I didn’t cop an attitude about it when I didn’t get my way.

My suggestion is maybe a drive a couple extra miles to another Dunkin nearby, or order somewhere else.
… more
David Geiger
Love this Dunkin donuts place super fast and love their service
… more
Deedee Carroll
Bagel was burnt and hard I asked for no egg and surprise egg on it…hashbrowns were burnt and donuts were borderline stale…won’t return to this location
… more
… View more

Leave a Comment