David
Another great place to eat with interesting menus selections and vegetarian as well. Can get pricey. Just depends what you order. For the most part seems reasonable for the quality you get.
… morejoe killfu
I could not pass up the opportunity to post on a business. doing good deeds I was at this location and this is during the Los Angeles fires. there is a fire truck parked out front. they were inside getting their food and the manager decided to comp their meal. i am humbled by this gesture of kindness so I figured I might as well pay it forward this location is the spot to go if you want to be treated with respect. my hat is off you you Mr manager you got 5 stars with ease.
… moreCami Ward
Sure, this is a chain restaurant, but I had a delicious burger served by friendly staff, and the dining room was spotless. Can’t go wrong with a classic double cheeseburger.
… moreJohn Pobursky
Did the drive through to get a quick burger. The staff were friendly and helpful, but the Shackburger was very small and smashed together in a haphazard way with a crumpled bun. It was almost $9 for a burger half the size of a Famous Star or Whopper. The taste was OK, better than McDonald’s, but I probably won’t go there again.
… moreJeanne
I first visited around grand opening week! Since then, I’ve dined in multiple times and tried their drive through once. There were a few hiccups the first month, but this is natural as their staff were getting acclimated. I could sense they were genuinely apologetic and wanted to deliver the best service. During one visit, they forgot to add avocados in my burger (it was an avocado burger too!) but they gave me a free shake and fries voucher to make up for that. It was hilarious, but I appreciate the gesture! 4 months later, after finally redeeming both vouchers, the service and consistency of the food has improved a lot.
I look forward to great things and hope the consistency continues throughout the years! I highly recommend this location if you’re around the area. It’s located around the 405 in a brand new plaza with other newly opened fast food chains. This Shake Shack also comes with a drive through (which I believe, is unique to this location)!
… morePaul
tried the smokeshack for the first time today thinking it would have some bbq sauce in it. but it was just chili peppers and mayo sauce. almost didn’t finish it cause it was pretty bad. better stick to the double patty shackburger if you want your money’s worth. tables are a little sticky/dirty sometimes. staff in front look like they are being held hostage and being just polite enough not to get executed.
… moreNessa Savij
We came in about 159pm on this beautiful Monday. Adrian was the cashier / team member that took our order. Not only was he patient but also polite and quick. He seemed very knowledgeable at suggesting items as it was our first time in the restaurant. He also took the time to let us actually dig in and then come check on how we were doing and ask us what we thought of the food. Definitely will be back. I got the shake stack burger and it was amazing! Beautiful presentation along with delicious crunch into the fried portobello. Shout out to the team behind the grill as well. Topped it off with a thirst quenching berry pomegranate lemonade.
… moreL Woods
I got the Big Shack for free as part of the Veterans Day freebie. It was so big and delicious. It is Shake Shack’s answer to McDonald’s Big Mac
… moreJeremy Eagle
The order process was very impersonal felt like they did not want me to buy food there and at the window the order was incomplete so I had to return to complete the order and no one really cared that anything happened there was no I’m sorry so we took the food home to enjoy it, and I would say the chicken sandwich tasted like a burnt piece of material. I could not describe the cheeseburger. Had a 1 inch white onion sliced in it that was very overpowering. I would not recommend spending $47 for two meals that are not that great.
… moreJamal Moorehouse
I walked into a nice large dining area. The menu is large enough to read, though rather high. The menu list is large with a plethora of choices. The staff is nice and seems happy to be working there. I got the “smoked shack” burger. The cherry peppers were new to me and they taste incredible. The cheese was melted on the patty, which also was large and nice to taste.
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