Max Mccallum
Ordered $30 worth of drinks and food. EVERYTHING was wrong. I called to speak to a manager and big shocker… NO MANAGER ON SITE!! Do better! Thoroughly dissatisfied.
… morePm
Writing this review to give accommodation to the young worker named Collette at the Fort Edward Location at 9am! Amazing service , amazing people skills , great drink . Really good worker . Deserves the praise !!
… morealoapp hhjk
Why is it MY fault you got my order wrong?? I go here literally every morning because its on my way home. Their attitudes change every day and everything takes so long.
… moreJamie NEWTON
i’d like to stop at this location because it’s close to home, The girls are usually pretty friendly. There’s a new gentleman within the last six months who hasn’t picked up the food service industry very well he’s frantic all the time overwhelmed in the morning when he opens by himself he’s swearing treats, customers like crap and bashing the company itself several times he said that a breakfast sandwich and a coffee is gonna take 15 minutes because he’s all by himself and he doesn’t know what to do this morning. I go there and as usual his poor attitude swearing he’s gotta run the place by himself and the sloppy sandwich and the water coffee was not worth what I paid for. . Maybe some coaching and training and add somebody on in the morning.
… moreAubri Nikkole
I accidentally sent my mobile order to a different location. Desirae and Civi made me my order without hesitation at the window even though it was 100% my mistake for sending it to the wrong store. They were both very sweet and honestly made my day. Two amazing employees who deserve recognition and were a reminder to me that kind people still exist in the world.
… moreBrian I
I can see why this location has bad reviews. Walked into the lobby today to place an order to sit in and eat. Was the only customer standing in there. Stepped up to the counter and waited, and waited more. Made eye contact with at least 3 employees while waiting. After about 3 minutes of standing at the counter and walking around the lobby, it became apparent they did not care. During the whole time I waited, one of the employees appeared to be complaining to their boss in the back room about people not showing up to work. I wonder why…..
… moreTim Messier
Place is an absolute mess on a daily basis. The workers can’t keep up and they cant count to 6. it’s needed a change for a long time.
… moreMelissa Viau
Just went through this morning for three items and waited 20 minutes which I’m patient on the time I understand. I’m not OK with is the girl- Krysta Or whoever her name was doing, the window was so rude and unprofessional to a customer. No customer service skill whatsoever. Funny thing is I applied there probably a month ago and they said that I was going to get a call back and never called me, Tried reaching out, they ghosted me for whatever reason I would be a delight for anybody that I work for especially customer service industry.. What a shame that their quality of people has gone to crap. Do better Dunkin..
… moreLena Mallory
Just went to fortedward Dunkin worst experience this is supposed to be a colata and a frozen coffee and there is nothing frozen about it I called and told them and got additoud about it don’t go to fortedward Dunkin …
… moreKristin Waller
Id give it less stars if possible. Service was sorely lacking, there was dirt and donuts on the floor, & they were the least friendly and attentive staff members I’ve ever encountered at a Dunkin.
… more