Joey Jacobs Jr
I visited Ramone’s in Old Town Eureka today with my girlfriend. We had good service overall, but I wanted to share some feedback that might help improve consistency.
I ordered a large coffee with heavy cream and vanilla flavoring, along with a cortado. The barista preparing the drinks didn’t seem familiar with what a cortado was, and although the person at the register told her verbally, she was then left on her own to figure it out. The drinks came out lukewarm, my coffee was overpowering with vanilla, and the cortado was extremely watery with no real texture or balance.
I finished them and politely asked for another cortado—this time hoping someone more experienced could prepare it. The second cortado was excellent, and the barista mentioned it was her favorite drink, which showed immediately in the quality. The difference between the first and second drink really highlighted the inconsistency.
My girlfriend’s matcha latte was also subpar compared to other locations.
This isn’t the first time I’ve noticed inconsistency at the Old Town location. A couple of times I’ve ended up with actual coffee grounds in my drip coffee, especially toward the end of the cup. I’m not sure how that’s getting through, but it’s only happened at this location, not at the Harrison Ramone’s, which is much more consistent.
I want to emphasize that the staff was friendly and the service was good. My feedback is simply about quality control and training. If new employees are being trained, it would help if experienced staff stayed involved to ensure drinks come out consistently, especially when customers are ordering more specialty items like cortados or Gibraltars.
I really enjoy Ramone’s and hope this feedback helps bring the Old Town location up to the same standard as the others.
… moreAmanda Aills
My wife and I eloped in Arcata. We had no plan and nothing set up. We bought two different sized cakes that looked the same but were different flavors, stacked them and stuck a cake topper and a few flowers on it and it honestly couldn’t have turned out any better if I had planned it.
… moreTimoteo Boldton
Ramones in old town is a great place to get a coffee, work on your computer, but don’t fall in love. Located in the heart of old town Eureka, the pastries are almost as sweet and selfish as the baristas. If I could give it 6 stars I would..
… moreKevin D Sherman
Excellent pastries and a huge selection to boot! Best of all? The prices are pre-Covid – real value for money. The ice coffee I had was the first time I’ve been offered coffee cubes. How thoughtful. My cinnamon twist was slightly dry at 4pm, but still yummy.
… moreYildiz Molyneaux
I always ♥️ love coming here for their Cheesecake! It’s a delicious decadent dessert that never fails to impress. Serve it as is or dress it up with fruit and flowers. Beautiful
… moreAri
Loved this little spot! The coffee was rich and smooth, and the pastries were fresh and delicious. Perfect for a quick, satisfying breakfast before heading out to explore the Redwoods. Cozy vibe, friendly service. Highly recommend stopping in if you’re in the area!
… moreMindful Thought
I usually dont go for coffee but i was feeling like needing a double shot expresso, he did tell me he didnt have a syrup which i didnt usually think they used so he said if i minded a different syrup or something which like i said didnt usually think ithad any syrup n when i seen yhe cost almost $6 vs $3.15 n a bigger cup i asked again its a double shot expresso n they said yes. To top it off the coffee tasted like medicine…im not even drinking it n at this point i dont plan to go back to that Ramones thats why i rather make my own! Plus there was a guy outside their business asking for money…this is not the way i wanted to start my day pretty disappointing
… moreWayne Clark
The coffee is rich and robust, had the brownie and it was excellent.
… moreAlex Forman
Usually customer service here is really great, the people are friendly enough and get you through the line pretty quick. But recently I went in to order a coffee and a different employee was at the counter. They looked annoyed that I walked in and stared annoyed at me as I ordered. I’m giving them the benefit of the doubt, we all have bad days. But it should be known that your behavior towards customers does affect their willingness to come back. I did NOT feel welcome.
… moreMichael M
Solid, got the 4 tacos, both chorizo and tuna were great! Excellent service! Little bar, so you can get an adult beverage, but not much seating at the bar. However plenty of space overall, solid WiFi, and cute outdoor section!
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