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Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Athens, Alabama store located at 15959 Lucas Ferry Road. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
Hours
| Wednesday | 4:30 AM–10 PM |
| Thursday | 4:30 AM–10 PM |
| Friday | 4:30 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–10 PM |
| Monday | 4:30 AM–10 PM |
| Tuesday | 4:30 AM–10 PM |
Address and Contact Information
Address: 15959 Lucas Ferry Rd, Athens, AL 35611
Phone: (938) 227-2264
Website: https://locations.eatatjacks.com/al/athens/15959-lucas-ferry-rd/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Michell Lovell
Jack’s never disappoints! Their drive thru is fast and painless, with friendly service and smiling faces. Thanks again for a worry free family dinner! Yall are awesome
… moreCajunAntler
Old & cold, that’s the part of the order that left a dent. And it wasn’t even correct, I ordered two Sausage egg & cheese biscuits. You’d think this was an easy order because it’s only two biscuits. Nope! The bag contained two biscuits with ham and no cheese, bro what’s up” can you not look at what you’re putting in the bag? Yes I sent you a message to your company’s website including here so yes call me at your leisure and try to explain how your team got it right
… moreDavid Heath
Food is great for fast food, but my god this location never has it together, like no one knows what’s going on. All the people are really nice so I feel bad being negative but its an ordeal every time I come here, especially with online orders. Stuff like getting to window finally and they’ve completely forgotten about the order amd have to start making it, then forget drink, then give wrong size drink, forget all dipping sauces ordered, etc. Its something every time.
… moreRobert Burrows
Awesome job team!
Customer Service 10 out of 10
Food 10 out of 10
Atmosphere 10 out of 10
Thank you for your service!
USAF Veteran Robert Burrows
… moreCustomer Service 10 out of 10
Food 10 out of 10
Atmosphere 10 out of 10
Thank you for your service!
USAF Veteran Robert Burrows
Kim Miller
I went through the drive thru and ordered my food. The lady at the window was very nice. The manager on duty was filling orders and dropped the chicken fingers I had ordered. The lady at the window asked if she could replace those with chicken nuggets. I advised her that would be perfectly fine. She came back to the window after letting the manager on duty know that I advised it would be ok. The manager started speaking loudly at the employee and stated that she could not do that. Since I was on lunch break I was unable to wait for them to cook more chicken fingers so she offered a refund. It took the manager a little bit to come to the window to do the refund then it took her a while to do the refund. I am not sure if this is the norm for this location but this was the 2nd time I have had to deal with an unfriendly manager on duty at this location and it has been the same manager.
… moreEl Wright
The food is very good, but the service was terrible and atmosphere okay. Regarding the service, employees have zero sense of urgency or speed, at least in the morning. I had to wait ten minutes to order inside, and I was at the front of the line. I used to work at chick-fil-a, and I don’t expect that standard everywhere. However, I do expect that someone will be at the register and that people not on the register will at least try to work fast. Regarding atmosphere, the person at the register was rude. He had an earbud in the whole time and hardly said a word. He didn’t do this to me, but there were many times where he would just look at someone and point to their stuff on the counter if it was ready.
Please hire more staff if the main issue is understaffing, and please train your staff better in customer service.
… morePlease hire more staff if the main issue is understaffing, and please train your staff better in customer service.
Veronica Howards
When I tried to tell Donna the lunch menu was not up in the drive thru she argued with me & claimed to have a camera to see the menu. Told me the breakfast menu was no longer out. This is the picture I got after she argued with me. No lunch menu, Donna. Called corporate & was able to send follow up email with proof.
… moreJas J.
The manager on duty tonight was amazing!!!
My burger was slightly cold but the customer service was so good i didn’t even care. Fries were fresh!!
… moreMy burger was slightly cold but the customer service was so good i didn’t even care. Fries were fresh!!
Madison Morrison
They need to learn how to read the order right it the three times I have order food there and it be wrong and the fries are always soggy.
… moreRachel G
Stopped by around 6:30am a few weeks ago (Sunday). Wanted to grab a bite to eat and use the restroom. Parked on one side of the building, tried to go inside and door is locked. Looked at the hours on the door and it said dining room was supposed to be open. An employee walked by the door and just stared at me. So I went around to the other side door and tried it and it was locked too. Why advertise that the dining room opens early like that if it doesn’t? Do better Jack’s!!! Will not recommend this location to anyone.
… more