Chipotle Mexican Grill

  3.6 – 334 reviews   • Mexican restaurant

Social Profile:

Chipotle Muncie is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 47303

Hours

Monday10:45 AM–11 PM
Tuesday10:45 AM–11 PM
Wednesday10:45 AM–11 PM
Thursday10:45 AM–11 PM
Friday10:45 AM–11 PM
Saturday10:45 AM–11 PM
Sunday10:45 AM–11 PM

Address and Contact Information

Address: 720 W McGalliard Rd, Muncie, IN 47303

Phone: (765) 273-6120

Website: https://locations.chipotle.com/in/muncie/720-w-mcgalliard-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=4013

Order and Reservations

Order: Order online

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Reviews

TL L
We were a large group from a sporting event who just got cancelled their food order. This Chipotle’s manager and her team were amazing in helping us out serving 36 individual bowl super fast through the line and being friendly while doing so as well. Especially after giving an only 25 minute heads up! Great team!
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Patrick Redmond
My initial visit left me in total dissatisfaction. This was on 12/11 approx 1:00 pm. Upon entering the restaurant, it was immediately noted as being extremely cold and all patrons were eating with their coats and hats on. I will say the food was very tasty but did not stay warm long enough to eat it. This was due to the extreme cold environment.
P Redmond
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Emily Frank
This place was absolutely filthy every single table, the floor, the drink area. I never leave bad reviews but this place had to be breaking some sort of code because it’s the dirtiest restaurant I’ve ever been in. There was zero effort happening to keep anything clean.
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Stephanie Cozzone Doerr
Filthy inside, I wasn’t comfortable with eating there but my mother and daughter decided to. Stopped in few months prior for my mom too and it was just as dirty.
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Devin Hickman
I ordered online a few days ago and loved it. So I decided to order again today and was pretty disappointed. I was poking through it and noticed theres hardly any lettuce for a “salad” (I ordered light fajita veggies) but that shouldn’t mean light on the salad, then i saw a long hair in it, and at the bottom was a chunk of grease/fat mixture .. also this portion was very small compared to the first time I ordered, still an okay amount just drastically different from the first time
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Ike R
Really boring, I don’t know the workers name but she was clearly not interested in working. Sloppy job and just threw little to no food on my bowl. I asked for extra for everything because she put literally nothing on my bowl. It needed up costing $20 for only 12 bites….
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ashley cytlak
I went in last night to place my order. I went in around 8:30pm. They were out of pretty much everything, but they were only out of the white rice for my order so I just dealt with it and ordered my usual with brown rice instead. The service was sub-par as one of the girls looked annoyed that anyone was even in the store in the first place. Flash forward to today I go in to get my usual order because while it was still good last night, it just wasn’t what I was craving.

As im walking in the same girl is talking with one of her work friends behind the counter. She seemed nice and approachable & like she was having a good time which was different from went I went in last night & of course everyone has bad days I was giving her the benefit of the doubt. As I approached the counter her demeanor completely changed. She was back to being uninterested and made me feel like I was interrupting her or something. As I continue with my order the friend she was talking to was super nice and was talking to me about my child while making my order. The original girl however, still looked like she couldn’t be bothered to even be welcoming to customers in the store at all.

I ordered a kids meal for my son. Just a simple chicken and cheese quesadilla, since the one I got last night was fine I figured this one would be too and paid for my order and left. When I got home and tried to open the quesadilla, basically the entire filling of the quesadilla was stuck to the foil. I literally had to rip it off. She didn’t fold it in half, let alone make sure that it was folded correctly to make an actual quesadilla. It looked like a terribly put together taco. My son isn’t that old, so I have to cut up his quesadilla and by that point it wasn’t even a quesadilla. It was falling apart and just basically a deconstructed taco and didn’t look anything like how it looked last night.

For the money I spent, I would expect my food to be made correctly and for the service to be better. Especially because as I was walking in she was smiling having the time of her life talking to her coworker. Everyone else was great, but the lack of customer service from one girl was enough to make me question coming back especially since she was the same way last night too.
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Allison Polk
My to go order had 3 core missing ingredients to my bowl and I had a handful of chips as a side. My bowl was mainly rice and black beans. The quality and portion size is definitely not matching up to the price nowadays.
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Hunter Binsman
This location would give a free, small water cup (paper cup) with my order if I asked for one over the two or so dozen times I’ve been here.

Last visit, the cashier tried to charge $3.50 for the 8 oz water cup and then stated that this location had always charged for water cups.

What’s the actual policy? $3.50 is absurd for a paper cup.
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Allison Titus
The past 3 times i have online ordered my order is always missing something. Today i ordered at 9pm and was missing lettuce, veggies, etc. I also paid for a regular side of chips and was given a kids size… i love Chipotle but this makes me reluctant to go back if i can’t trust a worker to fulfill my order correctly or at least notify me if the store is out of certain ingredients.
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