Jarrod garritson
Didn’t add a bottom bun to a burger lmao how can you even mess that up .
… moreKenton Jordan
**Regarding the response from McDonalds referring to my review below, I don’t want a link to discuss anything further with you “owner”, I’ve said what I’ve chose to say.
Its now up to McDonalds to take action in rectifying all the WRONG thats going on at this stores location.
Shame on you McDonalds, Ray Kroc would shut you people down if he were alive today.
If you don’t know who he is, LOOK HIM UP!**
HORRIBLE!!!!
No staff to be found, you can hear staff mouthing off and goofing around in back.
Building a wall between the front counter and back only ENABLES your staff to IGNORE whats MOST IMPORTANT, your guests!!!!!
What a BRAINLESS IDEA that was!
3rd time, and each time I was completely IGNORED!!!!!
BETTER mgnt and oversight is NEEDED for this store, and for the fine people of Valley Center.
LASTLY, the floor in the back work station area, from my vantage point, FILTHY with fries, wrappers, etc.
HONESTLY, you people don’t deserve one star!
I won’t be back!!!!!
… moreStefanie Rees
The workers here are really nice but sometimes they get our order wrong but I’ve noticed less mistakes lately which is nice! Waiting to get your fixed can be an ordeal because they can’t see customers waiting at the registers due to the way the counter is set up. Also, get rid of the double drive thru lane! I can’t tell you how many times someone who orders AFTER me in the other lane cuts me off to go ahead of me in the merge. It throws off the orders and it’s so frustrating when you’ve already been waiting for a long time and then someone cuts in front of you without a care! They know they’re doing it too!
… moreStacy Miller
The drive thru is so slow. The two lane ordering system is kind of defeated if you are only making and bagging one order at a time which is what I witnessed. Ordered on the app and checked in at the drive thru and it took 25 minutes when there were only 4 cars ahead of us. They definitely need to work on a better order fulfillment lineup for the amount of staff they have because they way the are doing it now is not working. Highly recommend checking out how efficient downtown SD location is with an even smaller restaurant. It shouldn’t take 25 minutes in a drive thru for 2 combos and 4 other cars each with a similar size order. I can say they got the order correct at least.
… moredonny blaze
Nice clean dining area. The workers were friendly and the food came quickly. The spicy chicken sandwich was delicious, and the big macs are always a go!
… moreMercy Martinez
I honestly hate this McDonald’s, even Escondido location (which is busier) does better at getting ur order out. Here they take so long I sat waiting for my food (fries, chicken sandwich, cheeseburger, nuggets 6pc) for 20 minutes in the spot they said to wait. No one ever came out and I parked, went inside and turns out they forgot my order and got it ready once I told them I was waiting for a long time in the spot they told me to wait in. My kids always want to go and this is exactly why I tell them no! In the VC location you wait for your food the same amount of time as if you were eating at a fancy restaurant. This is fast food, shouldn’t take this long. My time is worth more than a sad one item coupon they gave me. I threw it directly into the trash.
… moremarissa Anne
Ohhhh my gosh
What’s going on in this place
They’re just chitchatting and making everyone in drive thru sit and wait
45 minutes for nuggets and a Big Mac
Somebody needs to step it up
Is it that hard to cook a frozen burger and nuggets
What a joke!!
DO NOT STOP FOR A QUICK BITE!!!
… moreTed
This location used to be amazing from the day it opened and the most polite and welcoming McDonald’s I have ever visited in 40 years. Only recently have there been huge changes. It is so slow to the point all cars were parked in the drive through a good 10 minutes without moving and it took about 20-25 minutes to get our food, and the order was off. Also, noone to be found at the front counter. They might be intentionally understaffing stores to increase profits. The reviews for other McDonald’s have the same complaints about slow service. Must be stressful for the staff. Hope McDonald’s comes up with a better plan because it used to be a great place.
… moreBrian Rayburn
11am on a Monday, we’re the only ones here and it’s taken over 15 minutes for 2 cheeseburgers, fries, drink. After all that they didn’t even bring or offer ketchup. After taking one bite, the burgers are awful, cold. The owner should be alarmed and ashamed. I need a refund of my money and my time.
… moreEfrain Cotto
I can’t believe the awful service I got here. Came stand waiting to order and they never took care of me. After waiting 5 minutes I had to walk out without even ordering. Not a good experience!
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