


Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Address and Contact Information
Address: 1391 University Ave S, Fairbanks, AK 99709
Phone: (907) 452-6328
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
492 Merhar Avenue, Fairbanks, AK – Arby’s
Arby’s Fairbanks Alaska Locations | Find Fast Food & Roast Beef …
Arby’s – 492 Merhar Ave, Fairbanks, AK, 99701 – MapQuest
Reviews
I went from being disappointed and feeling like there are solutions available, to completely irate! There is absolutely no excuse for the things I was told today by an Arbys, manager? I didn’t even eat my food, I opened the wrapper and noted the quality. I decided to bring it back to the restaurant to speak about the taco. You could see the creases in the broken stale tortilla. This is where I encountered Sylvie ( maybe Silvia), she would not acknowledge being the manager but stated she was in charge at the moment. I told her about the wrap falling apart and the lack of quality of the product which has been a consistent problem at this location. She told me the only thing they can do is remake my wraps. She was not open to any sort of dialogue. I have given them numerous chances to remake them by continuing to buy a product at a subpar level in the hopes that the experience would increase their knowledge. I did not find this an appropriate solution. This did not address the entire problem, especially considering the superior service that was delivered by the other location yesterday ( 7/9 @ 3:40 pm). When I explained this to the “manager” she explained that they hire a lot of people from other countries including Mexico, China, and somewhere else; THIS is where I was appalled!! Firstly, this felt like a training problem. Her mention of excusing her team’s lack of quality and overall knowledge by ignorance from being from another country is disgusting. I am not saying this was racist, but it was extremely ignorant and I am repulsed with this whole situation. I understand this one woman doesn’t represent Arbys as a whole, but she did in the moment. I told her this was an unacceptable answer and she became hostile. She told me that she could only remake my food or refuse service. I said it was clear she could not handle the problem and I asked to speak to a manager. She refused and would only respond that I was on camera. I have a disability and having this conversation in the first place was extremely difficult. To be met with passive-aggressive behavior and stonewalling over lunch is unacceptable.
This was the worst experience and I want to thank you so much for it! This experience sealed the deal on getting back on track with a heart-healthy diet. I have felt terrible guilt every time I fall prey to my laziness and stop by this restaurant. This has just made it a perfect amount of guilt, disgust, and all around hassle to avoid.
Most definitely will be back!