McDonald’s

  2.5 – 32 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out McDonald's 84651

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Fast Food in Payson, UT at 789 Main St | McDonald’s

Looking for Fast food near you? Visit McDonald’s in Payson, UT at 789 Main St, for breakfast, burgers, fries, and more, or order online!

McDonald’s | Payson UT – Facebook

Start your weekend right with FREE medium fries with any $1 minimum purchase. Crispy, golden goodness is just a visit away!

McDonald’s, 789 N Main St, Payson, UT 84651, US – MapQuest

Get more information for McDonald’s in Payson, UT. See reviews, map, get the address, and find directions.

Reviews

Ricky Monroe
The new McDonald’s in Payson did not disappoint! I had the Big Breakfast with Steak, and I have to admit… no one ever told me McDonald’s had steak for breakfast. Wow, it was good!

The sirloin steak is seasoned with Montreal seasoning. It’s not a huge cut, but it absolutely packs big flavor. Tender, well-seasoned, and a perfect addition to a breakfast I’ve always loved.

I’ve been a longtime fan of McDonald’s breakfast, but adding steak to the plate takes it to another level. Amazing breakfast option. I’m loving it!
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Lorraine Mourning
I understand this is a new place. It definitely wasn’t perfect, but a whole lot better than the reviews I red. It has a small dining area with booths, tables and one large table for larger groups. Sadly during our visit the tables were dirty and the floor needed swept. I got napkins and water from the restroom to wipe one down.You can order in app from your table, go to the counter for help( if you can get someone’s attention), or from kiosks. Did seem a bit impersonal. We ordered at the table. It came out quickly, staff was friendly and helpful, but when we need a staff member it took a while to actually get to talk to one. One of the egg McMuffins had a scrambled egg folded, while the other had their normal egg, which was just strange, but not an issue. Restrooms were clean.
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Kenna Call
don’t always believe the reviews. came here at literally 1:30 AM and there was only one guy on the clock. food came out hot, tasty, quickly, and correct. I asked for some substitutions and additions on my burger and fries and everything was perfect. even put the right amount of sauces in the bag.

UPDATE: just got home and opened the nuggets to find 5 nugs in our 4 piece. let’s freakin gooooo
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Janie Groneman
I went through the drive through at 7:12pm 2/23/26. I ordered a crunchy spicy chicken sandwich. I took one bite and it taste like raw fish. I tried calling their number but its out of order.. I was going to go back but im unable to. This is a first and my last of this chicken sandwich…
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Devin McDonald
The workers need to learn how the app works.

I applied a “McChicken” in the rewards, which I earned, and asked for the Spicy McChicken. Both workers kept saying I needed to “click the option in the app and [they] couldn’t give me the Spicy McChicken unless it was part of the reward.” I explained it was and it says both the McChicken and Spicy McChicken are “eligible items” in the app. They just kept saying I needed to select the Spicy McChicken as the option, but the app does not give you the ability to select either one. You have to select “McChicken (1500 points)” in the app and the worker is supposed to ask on their side which one you want. They kept making it sound like I was asking for more than what’s allowed and they’d “do it just this once.” I didn’t want to be treated like I was asking for special treatment, just what’s explicitly stated in the app, so I decided to leave. I went to the McDonald’s on Main Street and they knew exactly what to do no problem.
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Daniel Fullmer
This location is new to the city. The lobby doesn’t offer a self-serve drink machine. Stinkin McDonalds.
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Jennifer Pulver
Honestly, I’ve held back on reviews and after the 5th time at this location I’m finally going to leave a review. The past orders we’ve had such major mistakes such as missing ingredients on items, not fresh, and not the best service.

Due to what I saw happen to an employee, I don’t think I can support the McDonald’s in the area due to it possibly being the GM or Area Manager. I don’t know how you can manage a location when dismissing a employees complaints the way that she did, it just wasn’t the dismissing it was the excuses she gave as to why they were being treated the way they were, and the tone was absolutely condescending. It was gross. Even my 11 year old stated she was not nice.

I cannot support a business when it is run by someone who mistreats their employees, dismisses their experiences and making excuses as to why the other person acted the way they did. You can see the defeat in that employee’s face when leaving. That was not okay in the least bit.

Also, you may want to find a better space to hold these conversations if you don’t want complaints on behaviors of managers. Very disgusted and I will be researching who this manager was and make sure not to go to any locations they are managing, I’ve seen her at both Payson locations and the one in Santaquin.

In order for a business to run properly is to have employees treated with respect for them to want to be there and give their very best service, I don’t see how that can be done with what I saw unfold.
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What Jake
Missing a big mac, sauces, and instead of two double Cheeseburgers we were given literally just two buns.
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Jordan Luke
This McDonalds is the worst one in town. The other location is a lot better for service and for food. Just save your time and go to the one on Main Street. Horrible service.
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Spencer Gardner
The food was what I expected for a McDonalds. The dinning area inside is quite small, uninviting, and has mediocre furniture. There’s 1 register. There’s no fountain machine in the lobby for refills. I couldn’t find a self serve area for ketchup, napkins, or utensils in the lobby (do I really have to ask the 1 cashier for that stuff?). Not a great place to enjoy a burger at, but I’m sure the drive through is fine.
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