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Your local Chicago Heights Subway® Restaurant at 171 W Joe Orr Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 171 W Joe Orr Rd, Chicago Heights, IL 60411
Phone: (708) 754-6353
Order and Reservations
Order: Order online
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Reviews
Jay D
Delivery drivers do not become your employees when we walk through your door. Do your part completely by having the order ready before we get there and if it’s not ready before we get there, do your part to get ready rather than asking us to do it because you’re lazy.
… morenichelle green
Their Serivce is dysfunctional And they like to cancel orders for no reason I do not like Subway on 171 W Joe OR Road. I would never ever order from them ever again. Y’all service has been denied from me. Yall should be SHUT DOWN!!!!!
… moreDeborah S.
If I could give no stars I would. The customer service was absolutely terrible at the 171 Joe Orr in Chicago Heights. They need to be shutdown and put out of our area. They are rude and disrespectful to patrons coming here to spend their money. I will never go to this location again and suggest that no one does.
… moreBecca
The door was locked at 7:38pm. According to the hours on the door, it should have been open. Fortunately, I was able to pick up my grandmother’s requested dinner at the location on Lincoln Hwy.
… moreJeet Patel
Absolutely loved it! There is new management and you can tell. I got two pizzas and a footlong chicken sandwich and it was the best!
… mored m
Following other people’s pulse yes the people in the store are ignorant and rude. The store seems pretty scuzzy like it’s not really clean very well. Just an overall poor attitude. Poor Store poorly run would not recommend coming here.
… moreJazmin W
I just order off Uber eats I asked for extra meat that cost $4 extra. I can count no more the 10pieces of meat on top of no cheese when that’s the only extra thing I asked for.
… moreDarius Mcdonald
The guy that work in there has very bad customer service ….. SUBWAY NEEDS TO START CHECKING ON THERE FRANCHISE….. THIS WAS BAD SERVICE
… moreSnow
GO TO THE ONE ON LINCOLN HWY OR HOMEWOOD
Quality drop rapidly. I used to love this location as i live very very close to it. However, it seems the workers are there just to have fun and talk to each other. Here’s some of the issues
Freshness: For example, my order on subway says it will be prepared and ready at 4:10. I get there at 4:10 and my sandwich is already cold. They don’t care about the customer, they just care about making work easier for themselves so they put the order together when they get it, rather then when it’s supposed to
Customer service: really uncomfortable. I don’t think I need to elaborate on this.
In app deals: they refuse to adhere to SUBWAY® standards, and blatantly just void your order if you use a coupon that they don’t like, for example buy one sandwich get one half off.
… moreQuality drop rapidly. I used to love this location as i live very very close to it. However, it seems the workers are there just to have fun and talk to each other. Here’s some of the issues
Freshness: For example, my order on subway says it will be prepared and ready at 4:10. I get there at 4:10 and my sandwich is already cold. They don’t care about the customer, they just care about making work easier for themselves so they put the order together when they get it, rather then when it’s supposed to
Customer service: really uncomfortable. I don’t think I need to elaborate on this.
In app deals: they refuse to adhere to SUBWAY® standards, and blatantly just void your order if you use a coupon that they don’t like, for example buy one sandwich get one half off.
ernestine jeter
Very dissatisfied with Subway (Joe Orr Rd) now and in the past. This location does not accept Subway coupons. Paid for double meat but foot long BMT sandwich was less than one fourth meat and was three fourths veggies. Could not even taste the flavor of the paper thin meats. The so called sub oil is no more at this location. This is not my first disappointing and dissatisfying experience with this location. Close it down as this location’s customer relations is absolutely null and void. Have tried to visit Subways periodically over the years but still find them not up to standard. Don’t know why I waste my time and good money ❗❗❗
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