Sharon A
I am fairly new to this place and been coming here for my son who fell in love. I never had any issues until yesterday New Years day. I worked so decided a quick dinner from here would be easier. The young lady that helped me was so sweet and friendly. I am not sure if her name is Cynthia because there was another lady that rang me up but the receipt said Host Cynthia. Anyway I got home share the food got into some comfy clothes and not long after my son came out same the rice sucks. Me thinking he was being dramatic decided to check and to my surprise he wasn’t overacting. The rice was hard. Now coming from an island where rice is our base for a dish I know uncooked rice. I was so tired from the day I decided to try and cook the rice at home. He ended up not wanting the food. My husband on the other hand refused to eat it. Say I do not eat hard rice. It bothered me a lot because $40 don’t come easily. Sorry for rambling.
… moreLisa C.
Ordered a veggie and chicken bowl. Food was good but reason for my rating is;
The counter employee didn’t bother to say hello or welcome us, and he looked miserable.
Most tables were filthy. As busy as Chipoltes are, keep yourvtables clean for the guests.
… moreSeth
WORST SERVICE CHIPOTLE EVER! I ordered a bowl and chips. The server tossed the bowl on the cashier counter and the lettuce spilled. What the attitude! After I paid, The big guy cashier just gave me the receipt then left the counter, didn’t give me the chips. I had stand there for couple of minutes, then he came back and ignored me, started to serve next customer. I asked him that he didn’t give me the chips. He impatiently handed me the chips, then smiled to the next customer. Why? Maybe I’m Asian, next person is white? Or the owner doesn’t even train their employees.
… moreMichele Leocadio
We came for lunch after church. We got carne asada and chicken bowls, which were good. We liked the Berry and Mandarin Agua Frescas.
It can get quite busy during lunch and dinner time. The tables could be wiped down a little faster for new customers looking for a seat.
… moreBrea Jiu-Jitsu
Placed an order through their app. They said they never received any order despite showing them screenshots of the order with correct location and time. Basically told me “sorry, there was nothing they could do” with no offer on how to fix it for us. 1. Failure by IT guys on the app who were experiencing a bug and 2. Failure by the physical location to apply common sense and make our order to make it right.
… moreSal H.
One of the worker’s was disrespectful. I had ordered 2 bows, wanted some extras and immediately said “speak to my manager” in a disrespectful tone. Would not come here again, 0/10 would not recommend. They started charging anything over 3 scoops.
… moreAngel Bravo
This used to be my preferred location. Recently there has been a decline in service. Before the location was relatively clean and the service was good. Now the dinning room is constantly messy with dirty tables and no where to sit. I enjoy the soda alternatives they offer however I’ve gone many times and the bubblers are empty. The day I went the same person doing the to go orders was also the cashier. It seems that management needs to do a better job scheduling or hire a few more people. The workers are stretched thin and it is affecting the restaurant.
… moreElectabuzzed
This has to be the biggest disappointment I have ever experienced. Ordered online ahead of time to give myself time to pick up and for them to make my food the correct way. Seems to me they are either disgruntled or impatient because this was rushed and minimally portioned they call this a quesadilla???? It’s tiny has, no cheese and stuck to the bottom of the cardboard carrier because of how burnt it is. Year later no response how unprofessional
… moreElia Castro
Ordered food thru the app. When areived and asked for my order, attendent was really rude. Also Tortilla chips were not fresh, really hard to be able to eat.
… moreYong Moon
On my recent visits, the store ran out of ‘non’ cilantro rice. When I complained how they seem to be out so often, the workers tried to tell me that the white rice IS the ‘non cilantro’ rice. While it is true that the white rice has less, it IS NOT without cilantro, and it only takes one speck of cilantro to ruin the taste for those who dislike cilantro’s soapy taste.. They then tried to tell me to replace rice with lettuce, etc…, but all they had to say was, ‘we’re sorry, we will try better nxt time’, instead of trying to change my taste! Why would it be so difficult to have extra plain rice? You can always put cilantro in when needed, but you can’t take cilantro out! If you are not gonna cater to non cilantro lover, that’s fine. Don’t have it, period! But don’t have it inconsistently!
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