Blake Byrum
I went and got a couple sandwiches tonight and one person was checking out someone else and I was waiting on him to finish so he could put vegetables on my sandwich and he NEVER changed his gloves after touching the money and then touched all the vegetables with dirty gloves and got topping on his shirt and wiped his shirt off over my sandwich’s. Very disgusting!
… moreMary Golden
The young sweet lady who went out of her to train a new worker, helping customers just went way above abd beyond customer service, my card card declined because of a fraud alert, I only had 5 in cash, she paid for it, so o ran out to my semi truck got cash ran it back into her. I was overwhelmed with the outstanding customer care, she refused to give her name, but out of all the subways I’ve been to in 18 years she’s the best.
When I td everyone inside what she did, they applauded, thank you
… moreTammy Manriquez
More bread than anything else.. Skimpy on the fixings.. Bread always seem tough to chew..
… moreNichele Kelsor
Went through the drive-through today at Subway. Order three foot-long’s totaling $36 and some change. We ordered extra mayonnaise on our sandwiches which there was barely mayonnaise on them. Couple of items were missing off of the sandwiches and bread was not toasted I called the store nicely explaining what the problem was. The girl hung up on me. I then called back explaining to the guy also telling him that the girl previously had hung up on me. He put me on hold got back on and said my manager won’t allow me to replace the sandwiches because of mayonnaise. I have worked customer service most of my life and I understand mistakes happen. I usually will not complain, but this was simply BAD CUSTOMER SERVICE Our sandwiches were dry and nasty. It’s not like we were asking for anything free we just wanted what we Paid for I will not be returning to subway on Broadway Peru In
… moreAaron Birnell
I’ve never had a problem at this Subway until the owner switch. I don’t why but I’ve had bad experience after bad experience here over the last month or two. Whether it’s the drive thru being closed without notice, attitude from the new employees, or this last time where I watched my sandwich get cut with a knife that had all kinds of ingredients on it. Every bite of my sandwich had some sauce on it. I didn’t get a sauce. Had to toss half my food. I watched them make it sloppily and without any care at all. I haven’t had a good experience at this subway in so long that I more than likely am done trying.
… moreThomas Hinkle
If it were possible I wouldn’t even give this place 1 single star. The staff was absolutely rude. They were to busy to pay attention to making our food and our sandwiches were smashed and the bread was stale. The booths were dirty and covered in sandwich toppings.
… moreRannin “3P1C” Shuler
Me & my wife go there consistently & the ladies & manager there are very kind & understanding. Whatever you order, you get & if its off or wrong they fix it immediately without being rude or a type a way.
Its definitely a great Subway & the workers are awesome.
… moreSamantha Hazzard
Placed an order for curbside pickup.
Waited over 10-15 minutes after saying I was here on the app before I called them. The lady answered said it would be out shortly. Indeed it was, however I was missing the three cookies. The gentleman who ran it out went back to get it. Came home and both sandwiches were extremely messy, soggy and one sandwich had toppings that were missing and toppings that were added and not supposed to be on there. Cookies were also stale.
… moreAnne Kreutzer
Poor Customer Service!!! Very young employees do not engage, smile, or ask, “How can I help you?” They don’t talk to be heard. When I asked a question about what drinks come with the combo, the girl rolled her eyes and mumbled as if I were trying make her job harder. I was the only person in line. The total was Very Expensive. Finally, I was presented with 6 items from my order. I asked for a bag. The cashier handed me the bag without a word. She just stood there. I put the items in the bag she provided myself.
… moreKevin Petrowsky
Had one of the worst experiences at this location. Not only did the drive thru take forever, but they also over charged me almost 20 dollars by adding two extra sandwiches to the order. They then voided the order and recharged my card again. How long will it take to get 50 dollars back into my bank account? The young girl running the window ate cookies instead.
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