JESSE ALMODOVAR
Everytile I’ve gone into this store and had Tayla take my order or make my smoothies she has been awesome and taken care of me with a smile. The young lady that worked with her Emma was super quick making the bowls and I was in and out in 5 minutes and my smoothies always taste good. I would recommend this place over Smoothie king even though they may be a little bit more expensive it’s worth it. Also Aubrey is awesome and takes good care of us also! You can tell they love to make sure your taken care of!
… moreRVPeak
I have dined here several times and will continue to because the food is just that good. There’s a great selection and everything is prepared fresh and delicious. This trip was a drive-through window service and the person working the window could use a little bit more friendliness or pep or something to make the customers feel appreciated, but other than that it was a great visit.
… moreAlexandra
We’ve been here many times, but this is the third time we’ve noticed an unauthorized tip added to our card. We truly love Tropical Smoothie, but this kind of behavior is unacceptable. Management needs to address this.
… moreMelissa Fruzan
I have always loved Tropical Smoothie and visit quite frequently, but today was a travesty! I ordered my usual. An all American wrap has egg, bacon, and cheese toasted. Well this morning, I get a cold, untoasted cheese and bacon wrap that is disgusting! I am very very disappointed in the food this morning!
… moreFlutely
Acai bowl was upside down in the bag. Substitutions were not made correctly. I’ve had many bad experiences with this specific location not doing things the right way and I don’t plan to go back anymore. All the other negative reviews recently on here should show that this store has a serious management problem and attention to detail is not their priority.
… moreMeme C
i ordered a chicken quesadilla from here and got the thinnest, driest, grossest cheese quesadilla ever. my boyfriend ended up eating it because he was hungry but his turkey sandwich was supposed to be without tomatoes and they forgot that too. they also took forever taking our order and we were so polite and understanding until we got home and saw this. the one in mobile is so much better they actually cook it and put a good amount of meat and cheese this was just extremely disappointing. at this point smoothie king is better. now we gotta get something later because we’re still hungry. thanks for nothing
… moreJacob
It used to be amazing, but the quality has really fallen off. Also there quesadilla is now half the size it was not even 4 months ago. But the prices haven’t gone down just their serving size. For the price, it’s not worth it anymore.
… moreJessica Cobb
When they get it right, it’s pretty good. Just went through the drive thru. Asked for a dragon fruit bowl, no coconut, add strawberries. Was asked if I wanted Nutella, which I didn’t mention, instead of listening to what I did want. Had to then repeat my order twice. Got to the window, was handed the credit card machine so I could run my own card, at which the tip option automatically showed. No clue what I’m tipping for at this point especially since she barely spoke to words to me. Got the bowl and there is granola in it. Not mentioned on the ingredients- the granola is an error. Call up there to see if their granola has tree nuts because I have an allergy. Called 3 times and no answer, so I had to throw it away because I am not risking it. Wasted my time and almost $15. Specially for that bowl because it didn’t have granola. Their menu was busted and half the lights didn’t work. If everyone’s experience is like mine was this evening, they’ll be gone soon.
… moreDarla Meeks
I ordered 4 breakfast burritos, 2 with no meat and asked them to put the meat on the other two for my husband, as I had to pay for it anyway. They charged me $2.00 for this and were very very rude when I wanted the $2 removed. The cook said hatefully, ”do you want a refund?” I never saw the burritos. I had already given a 10% tip but he did not refund that part. I went inside so I didn’t hold the drive thru cars up and he looked at me and ignored me for 15 minutes. They refused to help me. I made sure that I had a very sweet spirit. Horrible service. I was there for 45 minutes and left $2.83 still on my cc.
… morekristen m.
I ordered a Thai chicken wrap with the plant based faux chicken. Once I opened it up, I noticed it was real chicken. I was already on the highway & had to turn around over the interstate. When I told them what happened, I didn’t get any apology. I had to wait several minutes & ask if I could get my wrap before they started on it. The faux chicken looked completely different. Both employees “mean mugged” me (not the cook) & tossed me my food. I haven’t eaten meat in 25 years, so this is important to me. I will go elsewhere.
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