Mago Blanco
The picture is extremely great!!! I’m sorry to say but the customer service I went there yesterday after making a phone order. When the individual came to the register I told him that I’m there for my phone order all he said to me is give me a minute!!! He didn’t say can you give me a minute to give me a minute and just ignore me started talking to another customer turn this back on me and kept doing something else when my order was already ready all he had to do was assistant give me my damn order!!! I’ve been coming here for a long time and I always send my co-workers to do pickups! Not over one idiot they’re going to lose a lot of customers!!
… moreProv 18
Kids loved the cheese and pepperoni, thin crust- best he’s had he said. Veggie pizza is also delicious.
… moreDee
I used go buy pizza here before the pandemic and the food, service and quality was great. I had not been there since then and went yesterday for the 1st time in 4 years and was very disappointed. The pizza was rubbery and not good, the cashier who is also the cook was an older lady who definitely had no experience in customer service she was not friendly, very slow moving and almost made me want to walk out and say never mind but since I’m not rude I just ordered and waited…..I’ll stick with the other cheap pizza chain
… moreMarco Hernandez
I called in a phone order and the initial cashier could not understand me, so another individual was put on the phone. My order for deep dish was not understood or lost in translation. I proceed to call them when my pizza arrived and again it seemed like I was not being comprehended, so I ask for an employee who would be able to understand and I was told to bring back my pizza to get my proper order. Once I arrived there was this antagonistic older Hispanic woman who instigated a confrontation, not listening to the customer and acknowledging a mistake. Trying to make into something it was not, accusing me of complaining of non-English speaking employees when I had just asked for someone who could understand. This ‘manager’ is the most abrasive person I’ve encountered at any establishment, not a leader but an instigator. This happened at 9:30pm, June 12, at the El Monte location on the corner of Ramona and peck. I read reviews about her, didn’t think I would experience it. The product is better than the presentation, just be wary of this particular employee. Corporate, are you paying attention?
… moreWildSnipez G
So to give context I have been ordering the large pepperoni cheesy bread for over a 2 years now. The thing about this item is most of the employees don’t know what it is from the phone order so they get it wrong from time to time, I would have to go in and explain to them, and they remake it. I’m usually ok with this, it waste 15 mins of my time but whatever. Today same thing happen they made a large cheesy bread for me but did not include the pepperoni when I made sure to repeat it on the phone. So I waited there for them to remake the item. Turns out I was just waiting for them to bake up slices of pepperoni, yea your read that right only slices of pepperoni to throw onto the cold cheesy bread thats been sitting there for a while now. So what I don’t get is in that time you could have made a cheesy bread with pepperoni attached to it, because this one the pepperoni is detached and falls off at the slightest movement. Skimping out for what? I didn’t even express frustration in waiting, just paid sat down and they could even give the courtesy to make fresh cheesy bread… throwing on the ingredients does not make a pizza, what do you think the cheese is for exactly…. to make sure those ingredients stick. Also was skipping out of the cheese seasoning till I told them to re-season. Not that the management cares since reading all the reviews they give the same cookie cutter answer without ever addressing the problem of the employees but if management wants proof, check your camera footage October 5, 2024 around 4:35-4:50 you’ll see your employee making the wrong cheesy bread, leaving it out to be cold, not making a new one with pepperoni but rather half baking slices of pepperoni to toss on a cold item
… moreKenneth Mcclain
Pizza was under cooked and cheese was not melted. Toppings were not cooked through and the crust was like eating on a slice of bread. I threw the entire pizza in the trash.
… moreKarla A.
Pizza is always fresh and delicious! They taste better than other known pizza franchises. Pizzas are around $7.99 ea, same pricing as the cheapest pizzas and have multiple combos to choose from if you want to save money.
… moreEevee
I always love coming here to order my pizza. Their pizza is the best pizza out there in my opinion. I really love how the pizza is always fresh and how the workers are always nice! I’m a regular customer that always orders here whenever I can! I love this place 🙂
… moreEsteban Castillo
Ordered through their google page to try out a local pizza place. They charged me $40 for a large supreme pizza, 8 wings, and potato wedges. The order went through and i was charged. I go pick up the order and they tell me they dont have potato wedges as an available item. ITS LITERALLY IN THEIR MENU ITEMS ONLINE. I ask for my money back, just $7 for the missing item. They call their manager in front of me then THEY HAND ME THEIR CELL PHONE TO TALK TO THEIR MANAGER. Not only did they NOT give me my $7 back, they tell me i have to go through the ChowNow system that i ordered with on their google page. Im not going to spend an hour calling an out of state number for somethingthat can be resolved right there and then, thats ridiculous. Like they easily couldve just refunded my money but now I ended paying $40 for below average pizza and wings. Never coming here again. Better off going up the road to Little Caesars.
… moreLiz C
Delicious pizza good price great service thank you Jocelyn you gave great service from the time I called to place the order all the way until the time I picked up my pizza . Friendly and fast running the store alone and still answer the phone.
… more