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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 3545 Springdale Rd, Cincinnati, OH 45251
Phone: (513) 996-0132
Menu Photos
Order and Reservations
Order: Order online
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DQ Food and Treat in Cincinnati, OH, 3545 Springdale Rd
DQ Grill & Chill Restaurant. Online ordering is unavailable while this store is closed. VIEW DQ® MENU. Set as my favorite DQ location. Map of Dairy Queen …
Dairy Queen Locations in Cincinnati, Ohio | DairyQueen.com
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Reviews
Thang
★★★☆☆ Food quality
★★★★★ Service
★★★★☆ Ambiance
★★★★★ Value
★★★★★ Menu selection
★★★★★ Location/Accessibility
★★★☆☆ Overall experience
On a lazy Monday afternoon, I decided to check out the new Dairy Queen Grill & Chill restaurant that recently opened up just a few steps from my place. I was eager to try out their menu, so I placed an online order before heading over to the restaurant. When I arrived, I was greeted by a long line of cars in the drive-thru lane, so I chose to dine in instead.
As I entered the restaurant, I immediately noticed a line of people waiting at the counter. The restaurant itself was quite spacious, with a bright and inviting atmosphere, thanks to its ample lighting and colorful decor. I was impressed by the cleanliness of the furniture and walls, with some staff even cleaning throughout my entire visit. Additionally, there were some really nice wall art pieces and stylish hanging lamps that added a touch of sophistication to the space. Restrooms were located in one corner of the restaurant. While there was no music playing, the sound of blenders making shakes could be heard throughout the visit, which became a bit of a nuisance after a while.
For my meal, I ordered the Fish Sandwich, which consisted of a fried pollock fillet, white buns, onion rings, a slice of tomato, pickles, and mayo ketchup sauce, along with a side of small fries and a small Cotton Candy Blizzard® Treat. The wait time for my meal was not long, and before handing over my order, the male staff member did a neat trick by flipping the Blizzard® Treat cup upside down, just like the picture in the menu! I found it amusing and couldn’t help but say, “Cool!” as I then retrieved my bag of food and headed to a table. When I opened the bag, the food was warm and freshly cooked, with no distinct odor other than the generic scent of oil. However, the burger itself was a bit messy, as the pollock fillet did not fit between the two buns, making it difficult to take the first bite. The onion and pickles kept falling out of the sandwich, so I took a bite of just the fillet to sample it on its own. The fillet was crunchy on the outside and soft on the inside, and tasted fresh, but it lacked flavor and seasoning. With a bit of shaping, I managed to make the burger work as a whole, and it tasted good thanks to the other ingredients that balanced out the blandness of the fish. On the other hand, the fries were not cooked well, with dry skin that seemed to indicate they were recooked several times. However, a little bit of ketchup helped to improve the taste. After finishing the burger and fries, I tried the Cotton Candy Blizzard® Treat, which tasted a lot like the ice cream I used to buy from Kroger, except with added crunchy toppings. However, the treat was overly sweet for my taste, causing me to feel cringy with each bite and leaving my throat dry. Unfortunately, I was unable to finish the cup, and it had melted by this point.
The restaurant had a handful of staff members, most of whom were stationed in the cooking area. I saw four employees, including a woman who appeared to be the manager, behind the counter, with two more employees cleaning up. I could tell that some were in training, as I overheard the manager giving instructions in a patient and encouraging tone. I found their demeanor refreshing, and while they talked loudly, they weren’t aggressive in any way. Some even had a “sassy” tone, which I found amusing. When it came to the food, I have to say that it definitely matched the price – cheap and not particularly high quality. Unfortunately, after finishing my meal, I experienced a serious stomachache, and while I’m not sure if the meal was the direct cause, I can’t rule it out as a factor.
That being said, the menu itself was impressive, with a wide range of items to choose from. However, after my experience, I now have some doubts about the quality of the ingredients. Overall, I would recommend this restaurant, just be mindful of what you order, especially if you’re looking for a healthier option.
… more★★★★★ Service
★★★★☆ Ambiance
★★★★★ Value
★★★★★ Menu selection
★★★★★ Location/Accessibility
★★★☆☆ Overall experience
On a lazy Monday afternoon, I decided to check out the new Dairy Queen Grill & Chill restaurant that recently opened up just a few steps from my place. I was eager to try out their menu, so I placed an online order before heading over to the restaurant. When I arrived, I was greeted by a long line of cars in the drive-thru lane, so I chose to dine in instead.
As I entered the restaurant, I immediately noticed a line of people waiting at the counter. The restaurant itself was quite spacious, with a bright and inviting atmosphere, thanks to its ample lighting and colorful decor. I was impressed by the cleanliness of the furniture and walls, with some staff even cleaning throughout my entire visit. Additionally, there were some really nice wall art pieces and stylish hanging lamps that added a touch of sophistication to the space. Restrooms were located in one corner of the restaurant. While there was no music playing, the sound of blenders making shakes could be heard throughout the visit, which became a bit of a nuisance after a while.
For my meal, I ordered the Fish Sandwich, which consisted of a fried pollock fillet, white buns, onion rings, a slice of tomato, pickles, and mayo ketchup sauce, along with a side of small fries and a small Cotton Candy Blizzard® Treat. The wait time for my meal was not long, and before handing over my order, the male staff member did a neat trick by flipping the Blizzard® Treat cup upside down, just like the picture in the menu! I found it amusing and couldn’t help but say, “Cool!” as I then retrieved my bag of food and headed to a table. When I opened the bag, the food was warm and freshly cooked, with no distinct odor other than the generic scent of oil. However, the burger itself was a bit messy, as the pollock fillet did not fit between the two buns, making it difficult to take the first bite. The onion and pickles kept falling out of the sandwich, so I took a bite of just the fillet to sample it on its own. The fillet was crunchy on the outside and soft on the inside, and tasted fresh, but it lacked flavor and seasoning. With a bit of shaping, I managed to make the burger work as a whole, and it tasted good thanks to the other ingredients that balanced out the blandness of the fish. On the other hand, the fries were not cooked well, with dry skin that seemed to indicate they were recooked several times. However, a little bit of ketchup helped to improve the taste. After finishing the burger and fries, I tried the Cotton Candy Blizzard® Treat, which tasted a lot like the ice cream I used to buy from Kroger, except with added crunchy toppings. However, the treat was overly sweet for my taste, causing me to feel cringy with each bite and leaving my throat dry. Unfortunately, I was unable to finish the cup, and it had melted by this point.
The restaurant had a handful of staff members, most of whom were stationed in the cooking area. I saw four employees, including a woman who appeared to be the manager, behind the counter, with two more employees cleaning up. I could tell that some were in training, as I overheard the manager giving instructions in a patient and encouraging tone. I found their demeanor refreshing, and while they talked loudly, they weren’t aggressive in any way. Some even had a “sassy” tone, which I found amusing. When it came to the food, I have to say that it definitely matched the price – cheap and not particularly high quality. Unfortunately, after finishing my meal, I experienced a serious stomachache, and while I’m not sure if the meal was the direct cause, I can’t rule it out as a factor.
That being said, the menu itself was impressive, with a wide range of items to choose from. However, after my experience, I now have some doubts about the quality of the ingredients. Overall, I would recommend this restaurant, just be mindful of what you order, especially if you’re looking for a healthier option.
William Wirtley
Just got ice cream. It took a long time for what we ordered. Was pretty good once we got it.
… moreAnasia Mitchell
I asked for an Oreo brownie cup add strawberries, which we could tell as we were ordering seemed to have caused some confusion. As we sit at the window we see when it’s first made it didn’t have strawberries so they just threw them on top. Disappointing they weren’t mixed in.
… moreJillian D.
6/11/2024-We ordered an ice cream cake for our son’s birthday in May. The cake was delish!
… moreTiffany Nicole
It’s hit or miss with service with the bad outweighing the good. Sometimes the food is great, others the fries are cold and the chicken tenders look and taste old.
Today was mediocre. The girl handed me the cup carrier and I went sit it down on my seat and the lids popped off, then she tells me that the lids weren’t on all the way after ice cream had already spilled on my car seat. I feel like that’s probably something she should have warned me about before she handed me the cup carrier.
The fries old and we didn’t get a lot of them in the chicken tender basket. They forgot three of the sauces for my other chicken tender basket. The staff is nice, but at times it seems like common sense is lacking. By the time I got home I had melting blizzards and cold fries and I only live about 5 minutes down the road.
Like I said it’s hit or miss, and I like it when everything goes correctly, but lately it seems like the bad outweighs the good with experience and food here.
… moreToday was mediocre. The girl handed me the cup carrier and I went sit it down on my seat and the lids popped off, then she tells me that the lids weren’t on all the way after ice cream had already spilled on my car seat. I feel like that’s probably something she should have warned me about before she handed me the cup carrier.
The fries old and we didn’t get a lot of them in the chicken tender basket. They forgot three of the sauces for my other chicken tender basket. The staff is nice, but at times it seems like common sense is lacking. By the time I got home I had melting blizzards and cold fries and I only live about 5 minutes down the road.
Like I said it’s hit or miss, and I like it when everything goes correctly, but lately it seems like the bad outweighs the good with experience and food here.
Mike Keith
Stopped in got a honey Bbq meal then said they were out of pop. Never know a resterant to run out of pop and my BBQ Chicken wasn’t very hot I’m a regular customer but was disappointed.
… moreKenn Kenn
Very clean inside and helpful workers. Manger Tracey helped me find what I liked on the menu and even suggested some things that were to my liking.
… moreChad Brown
The tall guy working cashier with a sun visor was extremely rude and had poor customer service on 2/13/25.
… moreRandy Meenach
Went there today and they was supposed to close at 10:30 was there in like from 10:07 behind 4 other cars…. they took EVERYONES but my order…. i even went to the window where a bunch of gentlemen gave me the finger and waved us on…. I had my children in the car getting them ice cream this was a bigggggggggg disappointment and not family friendly at all. i will start going to other places . This place is a JOKE….i spend $60 every time I am there…. Fed up with bad service .
… moreCarl Finken
Clean, friendly, and they will oblige your special requests making the sundae, shakes and blizzards!
… more