Francisco Leung
There was a long line here on a Saturday night. They ran out of noodles, so we waited a bit. They give you a lot of food on your plate so the price for 2 entrees isn’t bad. We got the Orange Chicken, Black Pepper Chicken, Mushroom Chicken, and an Egg Roll. Not gourmet food, but it was OK and my kids liked it. Service was pretty good considering how busy they were.
… moreKay Dee
I got upcharged for premium meats that I did not order or receive… was able to get it back in cash…
… moreJin Ko
This is by far the cheapest greediest panda I’ve been to the food portions are unbelievable and the ppl working there are rude not friendly at all.
… moreAshley Boeche
This was probably the worst panda express I’ve ever eaten at the orange chicken was bland. The noodles had no flavor. The honey walnut shrimp was bland as well. It’s like nothing had flavor at all.
… moreTiago Back de Lima Back
I’m at the Grapevine mall and there’s no shrimp and no one to serve me, the person went into the kitchen and never came back.
… moreDesiree Solorzano
Bad service and the food was cold!! I never come back on this location.
… moreKenai Kamaka’ehā
Wow. As a consistent customer of panda express, this location is showing the true colors of the brand by providing the WORST SERVICE POSSIBLE. Not only is the food consistently stale every time I go, but there is always a lack of urgency by both Managers and employees. Especially GLORIA. Very top notch on being rude, disrespectful, and not caring for the customers.
I am honestly disappointed in the consistent lack of urgency, customer service, and quality of the food. When I got my drink I expected a medium as requested but got a small.
Apparently Gloria was doing me a “favor” by giving me the large. I no longer wanted it and wanted a refund apparently unlike other stores, manual refunds cannot be processed. I call horsecrap on that. Other Panda locations can do that, I’ve seen it.
… moreHenry Kim
I’ve always been satisfied with this chain. But not this store. I got a text saying my food was ready and when I got there my food wasn’t ready. It took another 15 minutes to get my food. However, the chow mein and fried rice were not fully cooked. Moreover, the rice smelled sour, so I couldn’t eat it.
… moreCourtney L
They quit making all food before 7:45 pm. Ruined my evening at the mall. Per the manager she stops making food because then it gets wasted.. had enough to feed two people on her serving line by 8:00 and was joking to her employees they didn’t have anymore rice to make..
… moreSanju B
I normally enjoy the food at this Panda express. But today there was a boy and girl manning the store. The girl had a massive attitude. I placed 4 orders. They were out of some dishes for 2 of the boxes, so I said I would wait. But they didn’t even give me the other boxes that were ready. Maybe it was a miscommunication..When I asked the girl for the other boxes,she filled them up and left them on the counter without even looking at me or acknowledging me. Even that was ok,maybe she was having a bad day .but what was unacceptable is the fried rice was not cooked! It had just come out so it’s not that it was stale .it was just plain hard and undercooked. I did mention it to them. If they continue to have this kind of customer service,I will probably avoid this Panda. Sorry I don’t post such negative reviews, but this is a health concern
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