Social Profile: 
![]()
✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery
… View more
At Papa Johns Pizza in Richmond, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond pizza for any occasion. Call us for pizza delivery in Richmond or stop by 551 East Laburnum Avenue for carryout to order the best pizza in Richmond, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Monday | 10:30 AM–12 AM |
| Tuesday | 10:30 AM–12 AM |
| Wednesday | 10:30 AM–12 AM |
| Thursday | 10:30 AM–12 AM |
| Friday | 10:30 AM–1 AM |
| Saturday | 10:30 AM–1 AM |
| Sunday | 11 AM–12 AM |
Address and Contact Information
Address: 551 E Laburnum Ave, Richmond, VA 23222
Phone: (804) 321-7272
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
papa johns stores in richmond, va
PAPA JOHNS STORES IN RICHMOND, VA · S Laburnum Ave. 4744 S Laburnum Ave. Open Closes at 12:00 AM · East Laburnum Avenue. 551 East Laburnum Avenue · Forest Hill Ave.
Papa Johns Pizza S Laburnum Ave
At Papa Johns Pizza in Richmond, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, …
Papa Johns Pizza Delivery & Carryout – Best Deals on Pizza, Sides …
Enjoy the ease of ordering delicious pizza for delivery or carryout from a Papa Johns near you. Start tracking the speed of your delivery and earn rewards …
Last Updates
Reviews
J
EDIT: updating my review. Gotta say I’m pretty annoyed as well.
I had some store credit for the pizza that was made improperly (which was also frustrating because the breadsticks weren’t right either..). Since there is no option to pay via store credit I called the store.
Someone eventually picked up, sounding irritated, and told me to call back in ~10-15 min since they had other customers in the store and they were the only one there. Alright, fair enough.
Since I’m currently working, and had been on my break when I called, I had to take extra time out of my shift to call back a couple times.
The second time I called, the phone continued to ring and eventually either disconnected on its own or someone hung up.
I waited a handful more minutes then tried calling again. Seemed like the same person picked up and they sounded exasperated, annoyed, irritated, all of the things. I get it. Customer service, making food, prepping orders, and everything involved with that is a lot, but that’s not a reason to be snappy with someone calling in
Due to these reasons I no longer wanted to order or do business with this store so I told her I just want to cancel my order i made earlier. She chose to hang up on me.
I gave myself a few minutes before finally calling back one last time, selecting the manager option. She picked up again, sounding much calmer, but I did still let her know I wanted to cancel my order. I asked her if she was the one I spoke to just a few minutes ago and had hung up on me. She said she thought I was done talking. ….Right. Because when someone says they want to cancel an order and you don’t ask for a name, number, what they ordered, or something in order to find the order.. means it’s been magically cancelled.
Just been a poor experience and I don’t foresee myself ever ordering, at least from this location, ever again. I’d rather not chance getting an extra ingredient, or more, in the food.
I really didn’t want to make a review but then I opened the box for the breadsticks and just.. come on, y’all. First, their deals page has the option for 2 for $1 sauces.. but it wasn’t working (sauces page shows up as blank). I called before I placed my order and asked if they would honor that, which she said they don’t offer it. Fair enough.
Second, their drive through is closed. Also annoying because it’s freezing outside. Also fine, fair enough.
Counter person was nice, was quick in picking up, saw she checked the sauces which was also nice since they’ve messed that up in the past as well.
Got home, got into the pizza first. I’m sorry but in what world is that double, let alone “extra” ham & onions? So, that’s ridiculous.
The sauce is almost non-existent and the pizza barely qualifies as cut.
The worst of this all though are the breadsticks, and that was what got me to write this. That is the absolute poorest excuse for garlic parm breadsticks I’ve EVER seen.
The only reason I’m giving it 2 stars is because of good experiences in the past, and I’m going to see about getting a refund for all of this because that just was a complete and utter disappointment for this evening.
Edit: they’re making it right and are going to get me a remake at a later date.
… moreI had some store credit for the pizza that was made improperly (which was also frustrating because the breadsticks weren’t right either..). Since there is no option to pay via store credit I called the store.
Someone eventually picked up, sounding irritated, and told me to call back in ~10-15 min since they had other customers in the store and they were the only one there. Alright, fair enough.
Since I’m currently working, and had been on my break when I called, I had to take extra time out of my shift to call back a couple times.
The second time I called, the phone continued to ring and eventually either disconnected on its own or someone hung up.
I waited a handful more minutes then tried calling again. Seemed like the same person picked up and they sounded exasperated, annoyed, irritated, all of the things. I get it. Customer service, making food, prepping orders, and everything involved with that is a lot, but that’s not a reason to be snappy with someone calling in
Due to these reasons I no longer wanted to order or do business with this store so I told her I just want to cancel my order i made earlier. She chose to hang up on me.
I gave myself a few minutes before finally calling back one last time, selecting the manager option. She picked up again, sounding much calmer, but I did still let her know I wanted to cancel my order. I asked her if she was the one I spoke to just a few minutes ago and had hung up on me. She said she thought I was done talking. ….Right. Because when someone says they want to cancel an order and you don’t ask for a name, number, what they ordered, or something in order to find the order.. means it’s been magically cancelled.
Just been a poor experience and I don’t foresee myself ever ordering, at least from this location, ever again. I’d rather not chance getting an extra ingredient, or more, in the food.
I really didn’t want to make a review but then I opened the box for the breadsticks and just.. come on, y’all. First, their deals page has the option for 2 for $1 sauces.. but it wasn’t working (sauces page shows up as blank). I called before I placed my order and asked if they would honor that, which she said they don’t offer it. Fair enough.
Second, their drive through is closed. Also annoying because it’s freezing outside. Also fine, fair enough.
Counter person was nice, was quick in picking up, saw she checked the sauces which was also nice since they’ve messed that up in the past as well.
Got home, got into the pizza first. I’m sorry but in what world is that double, let alone “extra” ham & onions? So, that’s ridiculous.
The sauce is almost non-existent and the pizza barely qualifies as cut.
The worst of this all though are the breadsticks, and that was what got me to write this. That is the absolute poorest excuse for garlic parm breadsticks I’ve EVER seen.
The only reason I’m giving it 2 stars is because of good experiences in the past, and I’m going to see about getting a refund for all of this because that just was a complete and utter disappointment for this evening.
Edit: they’re making it right and are going to get me a remake at a later date.
Lovely Shay
Whoever was the male manager on 8/4/25 very RUDE … UNPROFESSIONAL, seems like he didn’t care about the customers❗❗ I didn’t want NO FREE PIZZA, I wanted THE CORRECT PIZZA , that me & my family ordered the first time, like be foreal. I’m NEVER the type to complain, but if I’m spending MY MONEY on something & it’s not right I have every right to express myself, which I was VERY NICE about the situation. What was sent to me I wouldn’t even feed to my dog or cats….it was literally NO SAUCE one pizza & Alfredo on the other (which we didn’t order), Then the manager stated about a discount why would I want a discount when my first order was messed up I DEFINITELY WOULDN’T BE ORDERING FROM HERE AGAIN.
SIDE NOTE: he agreed to resend the pizza’s out & said it would be a hour , which we were okay with. When we called back we were on hold & HE LIED ABOUT SENDING A NEW ORDER.
… moreSIDE NOTE: he agreed to resend the pizza’s out & said it would be a hour , which we were okay with. When we called back we were on hold & HE LIED ABOUT SENDING A NEW ORDER.
Jonathan Lovett
Wow, so very bad. I ordered at 6:43pm, at 8:07pm I called and asked the status of my order, as I saw that it was out for delivery for over 40 mintues, to find out, it never left the store. When it was finially delievered, they did not bring the drinks. I called them back to tell them I did not get my drinks and that the pizza was cold. They told me that they would bring my drinks and remake my pizza. Two hours from the initial call a driver showed up to the hotel with my order, pushed the pizza into my hands and through my drinks on the ground and walked out stating rude comments. The receptionish of the hotel was even concerned due to his behavior and his additude.
Called customer service twice the first time they tried to call the manager and no answer from the store. The second customer service was going to take this to the GM over the stores. I paid over $30 for this type of service and food, not worth it. Sad because Papa Johns was my choice when ordering, it will NOT be when I am in Richmond now!
… moreCalled customer service twice the first time they tried to call the manager and no answer from the store. The second customer service was going to take this to the GM over the stores. I paid over $30 for this type of service and food, not worth it. Sad because Papa Johns was my choice when ordering, it will NOT be when I am in Richmond now!
Jinnae
I ordered for delivery and I heard the driver pull up. He was taking a while so I looked outside and he was looking really hard at the receipt and proceeded to open my wings and it looked like he smelled them. When he finally got to the door he said “are you going to tip me?”
(I usually tip cash but not this time) I tried to call the store but the woman who answered told me she couldn’t help me and put me on hold for 20 minutes and the call disconnected. After that I tried calling a couple times but they kept disconnecting my call. I was also missing the extra sauces I paid for. Don’t ever order from this store. Horrible experience.
… more(I usually tip cash but not this time) I tried to call the store but the woman who answered told me she couldn’t help me and put me on hold for 20 minutes and the call disconnected. After that I tried calling a couple times but they kept disconnecting my call. I was also missing the extra sauces I paid for. Don’t ever order from this store. Horrible experience.
Gigi Gigi
Will not order here ever again! The box my bowl came in was just nasty, The pizza box was the same way but not half as bad. Pizza was cold. SERVICE not really sure ordered online, and the atmosphere the same. Gave 3 for each because I can only imagine.
… moreRosé Holland
Order came missing items, when I called for compensation because the driver had to go back and get the forgotten and returned it 16 minutes later. Jasmine said that there was nothing that she could do really we ordered everything together but received in portions
… moreVince Harvey
I came inside the store It was 15 minutes before anyone even told me hello welcome to the store I noticed one of guys leaving the register going straight to making pizzas without washing his hands ask for the manager I told the manager what happened he was like oh sorry for that while the guy continue to make pizzas he never stopped him from making the pizzas when I have told him that he guy never washed his hands I called corporate they said a local owner of something was going to get back in touch with me no one ever got back in touch with me! Also the pizza we got was burnt ! Yeah I know why keep the pizza when the guy didn’t wash his hands .My family was hungry and I still had to buy food after that ! The bacon was so hard it cut my mouth.
… morearchie thompson
Ordered 3 large pizzas. Says baked and now on the way. Suddenly it is sent to DoorDash. Where the dasher picks up my order and cancels it.
… moreMBJ
This franchised has stepped up their game. Pizza is always hot and delivered quickly with friendly drivers. Keep up the good work and excellent service!
… moreZ Q
Got a room temperature pizza delivered tipped the driver 20 bucks due to bad rain, forgot 4x spicy garlic dipping cups 4x cheese dipping cups and 2x extra pepperochinis. Not the first time this has happened, do not order from this store.
… more