Karolina McCarty
Tell me why they charged me on my card more than they said in person. I literally bought one doughnut and they’re trying to charge me five dollars mine you the doughnut was stale. I honestly can never complain but what is this? They don’t even answer the phone I deserve something back because this is insanity manager immediately.
… morekelsey
this place used to be great before covid. then they started hiring lazy teenagers. i understand what its like to not wanna serve customers right before closing or have to stay late, especially in the food industry but you cannot act the way these employees act. running away and pretending to not see a customer and be in the area, and then pretending to run out of something just because you dont wanna make it is shady and lazy. i had a previous issue where they turned the oven off an HOUR before they closed after i placed a mobile order and told me it was “procedure”. the manager called after my email complaint and said it was not procedure and he didnt know why they did that. the kid was also literally mopping over my feet as i was standing there asking why i couldnt just get the food i paid for and he told me to get a refund. i had to drive out to another dunkin that night after an exhausting shift. the door also says they close at 10 but online says they close at 11 and we called to verify and nobody picked up. do better dunkin, and hire people who are actually willing to and want to work
… moreGuy Adorno
Don’t use this location. She tried charging me for extra caramel in my coffee lol. That’s illegal in NY. However I did grab a huge handful of straws to get something out of it. Oh well
… moreN S
Like most others. Wasn’t too busy I ordered ahead. Everything was ready except for a drink that they didnt have the secret sauce for. Otherwise typical.
… moreHida Murtaza
No customer service 0 out of10 the lady at front so rude refuse to use my reward … they need to fire her as soon as possible
… moreKarla Turcios
How is it possible that you don’t even know what you’re ordering, even though it’s on the menu, you need to improve your attitude and dirty atmosphere. I didn’t even receive what I ordered.
… morenicholas pannulla
Payment today to grab it online order for coffee and food. As soon as you walk in as usual, there’s a leak coming from the ceiling, which is not a big deal. Ordered the s’mores cold brew and as usual Dunkin doesn’t disappoint as It was missing the cold foam that comes on top. Overall, I usually find that the coffee is subpar. The only reason I went today was because I was in a hurry and it was the closest to me.
… moreJenny Holloway
Awful! What do they put in their coffee? Stomach cramps and diarrhea whenever I drink it (not very often and only when there’s no other choice).
… moreJ Warner
LAST TIME AND NEVER AGAIN. I used to come to this location often because its close to work. I put up with the rude manager from time to time. The long waiting because store was under staff. After walking into the HOT MESS, I m officially DONE!!!!
… moreSaba Mustafa
The worst customer service ever I asked them many times add jelly in my bagel but they never added jelly this is sevens time this happen never going to this Dunkin’ ever good bye I told them to put jelly
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