Subway

  3.9 – 89 reviews  $ • Sandwich shop

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Your local Elma Subway® Restaurant at 2324 Bowen Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 14059

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Order: Order online

subway.com

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Subway® Restaurants | SUBWAY at 2324 Bowen Rd Elma NY

Discover better for you sub sandwiches at SUBWAY 2324 Bowen Rd in Elma NY. View our menu of sub sandwiches, see nutritional info, find restaurants, …

Subway Locations in Elma, NY| Subs, Sandwiches, Salads

2324 Bowen RdWe’re Open – Closes at 9:00 PM. 2324 Bowen Rd. Elma , NY 14059. US. All Subway Locations · US · NY; Elma. Link to corporate site.

Subway – 2324 Bowen Rd, Elma, NY, 14059 – MapQuest

Get more information for Subway in Elma, NY. See reviews, map, get the address, and find directions.

Reviews

Payge Aldridge
Just went to this subway and I just have to leave a review because the two gentlemen working the counter were so nice, amazing customer service that you don’t see to often they deserve a raise!
Thank you for being so kind! (Unfortunately I did not get their names)
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Tiktok Destroyer
Ordered a footlong turkey sub with extra mayo. Half way through the order the employee comes from behind the counter and caresses my face.

For the first time in 2 years I felt love.

Food was okay.
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Aspyn Answeeney (Aspyn)
Good food, decent service, but… ya can’t cut the sandwich in half the right way? Lol.
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chris blah
Your average Subway restaurant. Decent food, decent prices, fast and friendly staff. Plenty of off street parking. Can get busy during lunch hour, pays to call ahead if you can or get there a little before noon to beat the rush. Pass on the soda fountain as I think it could use more scheduled cleaning. I stick to bottled beverages from the cooler.
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James Dziadaszek
We ordered ahead. Service was excellent, order was ready at pickup time. The Subs were delicious! Definitely visiting again.
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Jody Torbicki
The sandwich was a mess and was made not the way I order it not happy at all
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Sarah Maloney
Ordered a simple online order. Got the order the wrap had olives. Called back to ask for a new wrap. They were nasty on the phone not wanting to rectify the order but eventually agreed to. Got to the location and they demanded the old wrap back. (Which would have been fine if they told me this on the phone.) But they did not. I asked them to rectify the situation and the woman who claimed to be the Manager started screaming at me along with the young lady at the counter. All I wanted was a new wrap or at least some decent customer service
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Kaitlyn Kukula
I ordered online and did a pickup in store today. Once I got home I noticed the wrap I picked up had olives on it and the person I ordered it for did not have olives on their order and cannot stand them. I called and asked for a new wrap to be made, I then asked for when I could pick it up and the associate hung up on me while I was asking. My friend went to pickup the new wrap and was told they needed the original wrap which was at home to be able to exchange it, no one told me this on the phone and my friend mentioned that to them. The associate yelled at my friend and would not give her a replacement wrap. I have been to this location before and it was fine but today the customer service was absolutely terrible. I did email subway and the owner sent an apology email back same day.
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Mark Wetzel
It was suggested I order online which was a big mistake. Ordering the food was a breeze but then paying, setting up an account then actually getting my food was a fail.

It took almost a half hour to get through the process of ordering. If I had just gone to the store it would have taken maybe 2-3 minutes. I expected that by the time I got there the 4 subs would be done. It’s a small location in a semi-rural area so that should have been reasonable.

I was greeted with, “Are you here for the order​?”. Hello, might have been nice. But, worse I was in a hurry since ordering took so long. I was behind schedule and they were just working on the order.

Once done with 3 of the subs they figured out they didn’t have enough veggie patties to complete the order. I got a blank stare so I said I guess give me a refund which blew the clerk’s mind. Instead of refunding my 1/2 sub, he cancelled the whole order. The cash register wouldn’t let him do it so the other clerk came and asked why I wanted to cancel my entire order. I said I didn’t, just the half a sub they couldn’t make.

If it already wasn’t bad enough, it got worse. He then said they didn’t know how to do that, they hadn’t been trained. He told me to go to the app, which I didn’t use, I did it online so that was way over the top. He tried for probably 20 minutes to fix it and couldn’t. Finally he called his.manager and was on the home for probably another 10 minutes and then walked in the cooler and found another box of veggie patties. I expect that from my 13 year old when she says she looked everywhere.

He made my sub finally, albeit wrong and I was on my way. He offered me cookies for my trouble but I was so late by now I had to run out the door.

Start to finish from ordering to sitting down to eat was almost 2 hours

Never again.
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Michelle Suchocki
Not very friendly service. Had a hair in first sub so they made a new but had attitude and then 2nd one had hair baked in the roll. And the employees were talking very loud about how they shouldn’t have replaced my subs. Never had problem until today with this subway.
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