Chilly Willy's - Newcomerstown, OH 43832, Reviews, Hours & Contact

Horrible service if you are in the lobby, I would suggest sticking to the drive through or skipping all together. I ate here weekly but won’t be anymore after my experience tonight. Multiple driver through customers who came after me received food first. Asked for my money back only received half due to the shakes I had not even taken a drink from yet. Decent food but bad wait and unfriendly service particularly the woman working the fryer.

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Christina Patterson Jones

percent love this place, great people working there ,food is excellent,so is the service,excellent 100 percent recommend it to everyone. Also prices are great food is not skimpy you get moneys worth and more. Thanks Ladies for always being wonderful

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Tonya Wallace-Burrier

Love their ice cream ! Best ever and fair prices

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Robert Robbins

We love Chilly Willy’s!!! Today only had ice cream–large hand dipped pumpkin in bowel and a medium chocolate and vanilla twist in a waffle cone. The pumpkin ice cream was really good. Wife said her cone was super good–she always says that. Service was by owners today, who are super friendly. They plan to stay open this Winter!!!! We always tip. Please consider doing so as well if you are able. Regardless, ENJOY

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Chris Loch

So not only was my food served poorly.
They put extra charges on my card , disrespected my wife , disrespected my employees (that was eating there as well)
When I asked about the charges and what they where about…. they CALLED THE POLICE! on my wife
If this company stays in business much more than another month I will be surprised
I am sooo disappointed.
Do not take your family here , you are better off risking getting E. coli at McDonalds.

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Keyrah Brady

i LOVE this place! i’ve been to many ice cream shops and this is the best! you really can’t beat the prices and the quality. they ace every item on the menu, and there’s lots to chose from!

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Meggan Simms

Went in on a Thursday night, only one person ahead of my daughter and I. Waited over 30 minutes just to get our order taken. The girl messed our order up twice while I was giving her what we wanted, I told her once again, she read it back and still messed up my daughter’s ice cream and my son’s footlong. Also forgot part of our order and had to wait another ten minutes because they were talking instead of helping customers. The cook was nice enough to get us what was missed. Not a good experience. Usually it’s really good, but this time it was not. Some of the workers might need better training.

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Marty Sisco

Today, a bunch of people on a full tour bus got into the mood for ice cream. We did give them a call alerting the people at Chilly Willy’s that we were on our way. They did a great job and got us all served in under 30 minutes. The ice cream was tasty.

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Emily Medina

ordered a mushroom and swiss burger, got a burger with cheese on it. i took it up to them and told them and they took it back to the kitchen i took a bite and the mushrooms were cold like they had opened a can of them and dumped it on my burger. we also got a hotdog with sour kraut and that was also cold. the only thing they did right and good was put our ice cream in a cup

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Gene Kerr

The best little place to get ice cream or a sandwich in the Newcomerstown area. Love the hot fudge sundae.

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Chilly Willy’s

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