Cory Irwin
One of the best lunch options in town if you need delivery. This store always makes good tasting, well-made sandwiches. On the rare occasion I have had an issue, they’ve always gone above and beyond to make it right.
… moreAndre Aquino
Over the past several years, on the way to work (night shift), and about every other week I order online a Gargantuan. And only the Gargantuan for the hugeness and awesome meats in this thing. Tonight, I picked it up headed to work and discovered it absolutely had NO MEAT! I received a $25+ lettuce, tomato & onion sandwich for my 12+hr shift tonight! Called them up and Mitchell made my order up and delivered it to me on his way home after his shift. He said he needed to get a couple new people re-trained since it happened TWICE today. I don’t think re-training is the only thing that will resolve this issue. A sandwich called the Giant JJ Gargantuan with a price of $22.25 does not require critical thinking skills, just a little bit of basic thinking once you’ve created a skimpy sandwich and not ask, “hey guys, this can’t be right…right?”. “Screw it, ain’t my money or my dinner. Hell ya, got a tip on that order, too!” If that tip was shared, fine. But, who ever made that Giant Gargantuan and just didn’t care needs to start caring about the community they serve. Although I won’t be able to eat till about 3-4am amidst of servicing patients and other healthcare colleagues, my my mind and wellbeing to do so carefully, safely and with care is dependent on that damn Gargantuan! Mitchell, get that kid’s tip, have them understand the importance of what they do for who they do it for.
… moreSarah Nicole
Update! I was contacted by the manager about this situation and we talked through what happened. I totally understand that multiple problems happened that night. Changing my review because of this response. Thank you, Josh!
Took 30 mins to get my 1 online sandwich order tonight. There was a line of people waiting for their food and multiple people got the wrong food orders.
… moreMichaela Cousino
We showed up just before closing and these guys made our food without complaining even though they had already started cleanup. Thank you for being so kind
… moreSimeon
Weird experience, I don’t think the employee said anything during the transaction. Just looked and remained silent.
… moreMaegan Koch
EVERY OTHER JJ’s I’ve been to has made it a practice to greet every customer with an enthusiastic hello and above normal customer service. This Jimmy John’s falls utterly short! The young lady at the register might as well have rolled her eyes at me and asked ‘what do you want?’ I was waiting for the receipt and was so bothered with the crappy service I had not registered the fact the jerk of a cashier told me the receipt would be ‘down there. Good thing I had been to several Jimmy John’s or I would not have known where down there was. At this point I was VERY disappointed. The also unenthusiastic and SLOW sandwich guy forgot my pickle and looked at me like I was crazy because I didn’t want it cut. To which I tried to explain that the cut pickles cut my mouth at the corners and he thought that was apparently stupid. There was also a big girl with long black curly hair that was not tied up (food handlers violation) loitering behind the counter chatting with the cashier who was at that point cutting meat. I would be surprised if people didn’t find long black hair in their sandwiches. The food was good so I had to at least give it two stars but I don’t know if it’s worth a second chance.
… moreNoah Worgess
Good food as usual, except for the tomatoes I didn’t ask for
… morePoe
This place will hang up on you for wanting to check a gift card balance. Very rude and disrespectful service. I don’t know who it was that took the call, but it was a guys voice around 4:38 pm on May 27th. If you can’t do your job then maybe you shouldn’t be employed. Hope you learn to be a better person. What a waste of human flesh.
… moreNonrevkcin
5/5 stars.
We ordered online. Got there and grabbed our sandwiches. They were good like always. Jimmy John’s is always a good choice.
… moreJamie Vaught
Wow the toasted sandwich is where it is at.. The Ultimate Italian is fantastic, I usually get the #9. But not anymore. And as always thanks for the speedy service
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