Felipe Filartiga
Never coming back to this location. Order two donuts and one hot matcha latte with oat milk. The first time they gave my order it was missing a donut and they gave me iced matcha latte. I asked he could please give me the missing donuts and to make my drink hot. He apologized and gave me my another hot cup and missing donut. Got home to eat and drink my matcha. Donuts were a rock on how hard they were and guess what? They gave me a chai latte with regular milk. Conclusion everything to the garbage. Waste of time and money!
… morejondeep
I am writing to express my dissatisfaction with a recent experience at Dunkin’. During a visit this morning to redeem a promotional offer for a complimentary donut and coffee, I inquired with a staff member about the inclusion of a donut with the coffee. Unfortunately, another employee responded unprofessionally, making the interaction unpleasant. I hope management will address this issue to ensure all customers are treated with respect and courtesy.
… moreJondeep Kaur
I recently went to a here where the employee was extremely rude and made my visit terrible. I was trying to redeem my free donut offer as well as the tote. When I asked about it I was screamed at and was told she doesn’t know anything and that I don’t get the donut. Instead of other staff member
R stepping up they supported her. I decided to walk out. This is unacceptable as management they need to do better.
… moreKevin Paczkowski
I’m a regular Dunkin’ customer who visits locations 1-2 times daily and have always enjoyed the brand. Unfortunately, I had a deeply concerning experience at this location that I feel compelled to share.
While waiting for my mobile order, I witnessed two cockroaches walking across the counter near the food pickup area. When I alerted the staff, they dismissed it as “just a bug” and joked about having “two exterminators” before casually killing them and walking away without any cleaning or sanitation.
Additionally, my order was incorrect. After I had already handled the food items (which were all placed together in one bag), they took the wrong items back and put them in the pickup area for other customers. When I mentioned that putting food back after a customer had touched it seemed unsanitary, my concern was ignored.
Multiple health code violations in one visit, combined with staff who seem indifferent to food safety, make this location unsafe. As someone who loves Dunkin’, this was shocking and unacceptable. I hope management takes immediate action to address these serious issues.
… moreW E
Good strong coffee. The midnight roast by far is the best. It’s way better than the regular roast. Also the donuts at this location are fresh.
… moreMichelle Resuleo
Paid $7 for this coffee. I added an extra shot of espresso and it was still straight milk. It was not even fill up all the way. I could have say something but they gave me attitude. Trying to make me feel like I shouldn’t be upset about wasting my money.
… moreRose Dalphi
I rarely ever write reviews, but I truly hope the owner sees this and takes action. My partner, our pet, and I stopped here on the way back from a work trip. My partner wanted a coffee, and both of us urgently needed to use the restroom. The man at the counter immediately gave us a hard time, insisting we couldn’t use the bathroom and even lying by saying it was “broken.” Another, much kinder employee stepped in and, after some back-and-forth, the rude employee finally gave us the key.
But instead of leaving it at that, the rude employee then berated the nice worker for not snatching the key back from us while we were in the restroom, as if we were going to steal it. On top of that, when I politely asked for a pup cup for my cat—and even explained what it was—the kind employee tried to help, but the rude one cut him off and snapped, “Not doing that.”
This behavior was shockingly unprofessional, disrespectful, and downright nasty. I have never been treated this poorly at any establishment. To top it off, the coffee wasn’t even good. I will never return to this Dunkin’.
… moreSadie Thomas
Dirty inside and staff is rude. They charged me for a cup of ice even though when they ran it up, it said zero dollars and then they changed the order to a cup of water so they could charge me. I don’t care that I have to pay. I just don’t like the fact that it said zero dollars at first, and then they literally typed in something else and made it change.
… moreAshe
The slowest Dunkin I’ve ever been to. I could online order 20 minutes before and they STILL wouldn’t have it ready by the time I walk in. It doesn’t matter how early I order it they never have it ready by the time I walk in.
… morePreston Romano
I love Dunkin’ Donuts. I like to get some coffee every morning. I really love this. As soon as I walked into the building and saw that coffee machine brewing, I knew what time it was. It was coffee time I got cleared up in my Coffee Tuesday finest and got ready for a drink of a lifetime. As I settled in the line I looked around and took a glance over to the donuts and I have made my first mistake. I gave into my cravings thus being a gym day I just knew I had to eat those beautiful donuts. Billy knows me and I know him and Rajesh pointed at me and he nodded and I knew it was gonna be the sip of a lifetime. As I left through the doors I looked back to see the employees wave me down, I forgot my Amex and I decided to walk back in there and grab it with the pride of a champion and took a sip while waving a Harty good bye to my friends at the Dunkin. Thank you so much for this life changing experience
… more