Regina Diemand
I mean… something desperately needs to be done about how long it takes to get served at this location. 10 minutes in the drive-through is a QUICK day. Don’t know if it’s short staffing or training or what, but it’s always a problem. Be sure to schedule at least 15 minutes of your day while visiting.
… moreRaymond Andrews
Every time I order on the app for walk-in, it takes forever 15-20 mins. Have to ask them to prepare your order. The drive-thru can take forever too. Waited over 30 mins in drive-thru last week. Unfortunately, it’s the only d&d around.
… moreJane kk
I went there twice today.One through the drive through an ordered on my app and it was ready when I got to the window which was good.The second time I went there.I went to get a gift card.There were none out, and they had to get some out from under-the-counter, which was probably only 15.And he said , that’s all they had , luckily , I got one
… moreTavee Shaye
They are always usually very busy but they seem to get the food out fairly fast. The staff are friendly and inviting
… moreCody Ivers
The wait time here is always absolutely insane… today I spent 35 minutes in the drive thru line for two drinks and hash browns and it’s the last time I’ll waste my time at this location. By the time I got to the window and received my drinks, I was told my food would be right out. I saw a bag on the rack waiting and had a feeling it was mine. Meanwhile I waited an additional almost 10 minutes before they handed me the bag waiting on the rack. There had to have been 6+ people working inside from what I could see and they still can’t properly handle the incoming business. I’ve seen lesser staffed locations handle the same work load so I can only assume it’s a management issue. Go to literally any other location if you can or support another business
… moreluckeyboi30
Review after review referencing the wait times as a problem yet nothing changes. How is it that you can have 10 people working and the drive-through is still to the road with no movement? I sat in line for two minutes and only one car had their order completed. Keep in mind there’s probably 15 cars in line… What a mess!
… moreHeather Boudreau
Great people great food, but the wait times are atrocious lately. I usually average over 10 minutes outside or inside for a coffee. Today 20 min in line two cars ahead never moved so I left. What the?
… moreMorlog Morning Digest
Hands down the worst dunkin donuts in western massachusetts! We did 35 minutes for a $3.30 hot coffee. That should have taken 30 seconds to make! I used to run a Dunkin’ Donuts. They have 10 people in there and still can’t get stuff out. In a timely manner. I’ve done a better job with half of the staff. Explain to me how 13 people from the drive through can get their drinks before 2 people from dining Get theirs. You’re better off going To westbrookfield for your coffee.It’ll take you less time to drive there than wait for it this one.
… more4am tik toks girl
i paid $6 for a drink today and it was a small, it wasnt at all what i ordered and it tastes awful. The drink wasnt mixed at all and im extremely disappointed. i ordered a toasted white chocolate latte and i got this drink.
… moreIvy Guzman
They’re never too slow at the window no matter how many cars are lined up. Just amazing and unbelievable service. Oh and I’ve never had to return an item wrongly made other than extra cinnamon or caramel drizzle. Simple things.
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