Subway

  4.2 – 325 reviews   • Sandwich shop

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Your local Ashland Subway® Restaurant at 2800 Winchester Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 41101

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SUBWAY at 2800 Winchester Ave Ashland KY

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2800 Winchester AveWe’re Open – Closes at 11:00 PM. 2800 Winchester Ave. Ashland , KY 41101. US. All Subway Locations · US · KY; Ashland.

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Reviews

Andrea
I don’t recommend this Subway. If they mess up they will make it out ti be your fault!
1) you literally never know what you are going to get. With food or service. I have had some wonderful subs and terrible subs. I have also had incredibly rude service who did not care and times when they were nice. But it’s more negative then positive.
2) I placed an online order. All 3 subs were to be toasted and Italian bread. Only one appeared toasted. If the others were they didn’t appear to be due to being so soft. But instead of Italian bread we got wheat. Keep in mind this was an online order, made when we got there to get it. 1 was suppsed to have oil and extra vinegar. There was no oil or vinegar. It was suppsed to have LIGHT tomatoes but instead I got extra. I added photos. You can see by how dry everything is that there was no oil and extra vinegar amd the extra tomatoes.
Another was supposed to have oil and vinegar but again none.
They ran out of Italian bread and just decided to give me wheat without telling me.
3) They treat you like a criminal when THEY made the mistake! When I called she treated me like I was lying. She yelled to the team saying “guys she’s trying to say no one told her she was getting wheat bread!” No one told me! Why would i lie about that and then complain?
Then she said I had to bring them back. I live on the other side of town and had been driving for a couple hours. So I told her I was not running down there TONIGHT. She said “well that’s the only way we’ll fix it”. Didnt even offer to let me bring them down the next day. And considering they KNOWINGLY gave me the wrong bread without my permission the very least they could have done was allow me to come down on a day they had the correct bread made.

I have my orders messed up all the time from most places. Because people dont care about the quality of their work even though we pay good money for our food. I never call. I have to really be upset to call. But when I do, this is how I’m treated? As though I’m lying when you KNOW what you did? No thank you. I don’t enjoy Subway that much.
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Ben Shavers
Freshest ingredients in the Tri-State. Rick Gillium runs a great restaurant. Better service would be hard to find anywhere else and very clean.
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Amber Spence
A group of kids that don’t know what they are doing. I asked for the meat warmed and my bed not toasted and so they put my bread and my chicken both into the microwave together
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Darrell Dean
This is by far the greatest Subway location in all of northeast KY! The management and owners certainly have a great operation in this particular location. There is one sandwich artist who is from the Czech Republic who has a beautiful accent and is so quick, efficient, and super friendly!

This location is clean, well maintained, and sanitary protocols clearly followed. The organizational processes in place are military grade level when it comes to efficiency. I highly recommend this location to those who wish to seek healthier dietary options. I give this business my coveted Dean 5 Gold Star endorsement!
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G. C.
I love subway. The workers are always kind and always give me extra olives. I love you workers you make me happy
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Sarah Bumpous
I eat here at least 3 times a week for the last 3 year can’t get enough
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Neesa Fannin
We got there around lunch time so there were several people in line. Even though there were so many people in line, the line moved very fast and our food was great. We decided to eat there and it was very clean. The place is pretty cozy. I think we will be back!
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Brittany Hall
Last night (2/26/24) my nephew and I went in for dinner. The store was busy, but we were waited on in good time. The young lady that began our sandwiches, I believe her name was Maggie, was very friendly, professional, and courteous. The only older man, Ian, working with two young females was not only rude to me, but to the other girls as well. He claimed to be management, but real management does not chastise another employee without reason especially in front of customers. By the time this man helped us, he tried to rush us through and seemed as though he did not want to finish our sandwiches. I complemented Maggie to try to balance the situation, saying that she had done very well, and she had. At this point, I was ready to leave simply because of the way this “manager” acted not only towards myself but to those young ladies. Both ladies ( I did not get the other girls name) were working quickly and diligently and had a great handle on the situation. This “manager” was rude and aggressive in the way that he spoke, and honestly seemed to have more difficulty keeping up. If this is the way young women and customers are treated in this establishment, Ashland can do better than to frequent this business. There are other subway locations where this does not happen. An employee should not have to worry about going to work because they are harassed and humiliated by another employee. It’s one thing to be rude to a customer, but to humiliate young employees in front of a store full of customers is completely unacceptable and unprofessional. I hope both young ladies either find better employment elsewhere or this man is dealt with accordingly.
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Colleen Kunz
Their customer service is bad.
You pay for something to be added to your sandwich and you don’t get what you paid for and tell you to bring it back to the store. I use Door Dash I am unable to bring it to the store…
Out of the 6 times I ordered from Subway only 2 times my sandwich was made as ordered.
I will not be buying from within the store or Door Dashing from them again.
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Seth Cossett
To start I’ve alway liked subway but our ashland store on Winchester is absolutely horrible, I stopped going there because of the horrible service or just poorly managed is more like it but recently I gave them a second chance and it was great and when I came back thinking maybe new management really wanting subway and it was horrible, there was a couple and one man in front of me and employees were more interesting In talking amongst each other then doing anything else.there were four total employees , one started my order walked off and I waited and waited then another customer came in and one of the employees started helping that customer while the woman that was helping me just stood there staring at me like she was confused. Anyway I’m glad I wasn’t on a lunch break or there wouldn’t have been a lunch at all!
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