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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Woodland Park. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
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Starbucks Coffee Company – Woodland Park, NJ – Nextdoor
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Starbucks in Woodland Park, NJ United States – Apple Maps
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Reviews
wei wei zheng
I experienced what felt like clear bias at this Starbucks. The barista (woman with glasses) who helped me was rude, condescending, and hostile toward me, yet immediately became friendly and polite to the Caucasian customers she served right after me. I later saw a review from four months ago describing the exact same behavior with the same barista, which makes this even more concerning. So this clearly isn’t a one time issue.
I simply needed to fix a mobile order mistake and was willing to pay the difference. She rang me up for the full amount, meaning she needed to refund my original mobile order. Instead, I was ignored when asking about my refund, and when I paid in cash, she owed me change. I held my hand out expecting basic courtesy and instead of placing the coins in my hand, she threw the change onto the table toward me. I was polite and respectful throughout the entire interaction, yet she treated me as if I was an inconvenience.
The manager was close by and could clearly hear everything but chose to turn a blind eye. When I asked for the barista’s name, She refused to give it. When I asked for a manager, she pointed him out instead of calling him over.
The manager eventually remade my drink and refunded me, which I appreciate, but his attitude was also dismissive and there was no apology for what happened.
Given that this same issue was reported months ago and nothing has changed, this location clearly has a serious customer service problem. Hire better people-both baristas and managers.
… moreI simply needed to fix a mobile order mistake and was willing to pay the difference. She rang me up for the full amount, meaning she needed to refund my original mobile order. Instead, I was ignored when asking about my refund, and when I paid in cash, she owed me change. I held my hand out expecting basic courtesy and instead of placing the coins in my hand, she threw the change onto the table toward me. I was polite and respectful throughout the entire interaction, yet she treated me as if I was an inconvenience.
The manager was close by and could clearly hear everything but chose to turn a blind eye. When I asked for the barista’s name, She refused to give it. When I asked for a manager, she pointed him out instead of calling him over.
The manager eventually remade my drink and refunded me, which I appreciate, but his attitude was also dismissive and there was no apology for what happened.
Given that this same issue was reported months ago and nothing has changed, this location clearly has a serious customer service problem. Hire better people-both baristas and managers.
jb
I’ve never written a review before, so let this go to show how frustrated I am with this Starbucks because it’s gotten to the point where I feel like I have to write one. This has happened to me on multiple occasions, where I am in the drive-through line trying to pick up my mobile order and just sitting at the window for over 15 minutes. When you try to get an employees attention while sitting at the window, they’ll make eye contact with you and carry on doing whatever it is they were doing. That is not how a drive-through should work, they all look miserable and so unhappy to be at the drive-through window. After this happened to me three times, I decided that I would go inside the store to pick up my order. It’s just as bad in there. The workers do not greet you, or even lend a smile. In fact, the barista saw me standing there waiting for about 5 minutes while she was just standing on her phone. Management needs to do better
… moreMervic Diaz
Came here late afternoon for a sit down to do some research, had a venti matcha latte with cinnamon, they got my order right, today it was drizzle and not a lot of people around which it’s the perfect environment I was looking for, then I got the refillable teas since I figured I would stay awhile longer.
… moreGlenn Spaeth
My wife accidentally mobile ordered to the wrong location so when I went to pick up her order and it wasn’t there, I went to ask the barista up front and she had nothing in her queue (I nor my wife was aware she ordered to the wrong spot). The store manager overheard me and without hesitation immediately told the barista to take of what she ordered. So kind and appreciative. Thank you for saving me time! Happy Holidays to this team!!!
… moreJulie
TERRIBLE CUSTOMER SERVICE❗️Barista had an insane amount of attitude and can’t even make a simple drink right. This Starbucks owner keeps replying to these low reviews saying they’re trying improve and asking how they can improve but clearly there hasn’t been any improvement. What’s the point of asking for feedback when you’re not even going to take it seriously. Now they’re just gonna reply to this review with the same message yet nothings going to change. Save yourself the trouble and go somewhere else.
… moreFresa
This location is always crazy busy and bustling, and it’s in such a good area. I wish I could come here to study but it’s definitely always packed. I feel bad for the barista’s who are always swamped when I go in. Amazing drinks & foods here though, I love coming here!
… moreLaShay Acree
I have a great experience every time I visit this Starbucks! It is so nice to be greeted with a smile! The coffee tastes great and I enjoy interacting with the Starbucks crew, they are what makes this location so great! Keep it up you guys!!
… moreMr. Medy
Coffee can be a hit or miss… some days you have good baristas making the coffee well. Other days not so good. This place can get pretty pack with school kids. Also parking is not the best. I suggest mobile ordering. But overall it’s okay.
… moreSteve De
Speedy Ordering, Disappointing Execution and Service
I’m giving this branch three stars because it was a truly mixed experience, showing promise in one area but failing dramatically in execution and customer service.
The only positive part of my visit was that my order was promptly taken—the service at the counter was quick and efficient. Unfortunately, everything went downhill from there.
I specifically requested my latte to be extra hot, but it was served completely cold. I watched as the barista, clearly juggling multiple tasks for both in-store and drive-through orders, let my finished drink sit untouched behind the counter for several minutes, which explains the temperature issue.
When I politely returned the coffee and asked for it to be remade, the service became very poor. The barista initially tried to resolve the problem by suggesting they just pour out some coffee and add hot milk, which was not acceptable. When I insisted that it needed to be completely remade, they were visibly annoyed and showed clear frustration at having to correct the error.
There is efficiency in their ordering system, but the lack of quality control and the poor attitude when correcting a mistake are reasons why I won’t visit this branch again
… moreI’m giving this branch three stars because it was a truly mixed experience, showing promise in one area but failing dramatically in execution and customer service.
The only positive part of my visit was that my order was promptly taken—the service at the counter was quick and efficient. Unfortunately, everything went downhill from there.
I specifically requested my latte to be extra hot, but it was served completely cold. I watched as the barista, clearly juggling multiple tasks for both in-store and drive-through orders, let my finished drink sit untouched behind the counter for several minutes, which explains the temperature issue.
When I politely returned the coffee and asked for it to be remade, the service became very poor. The barista initially tried to resolve the problem by suggesting they just pour out some coffee and add hot milk, which was not acceptable. When I insisted that it needed to be completely remade, they were visibly annoyed and showed clear frustration at having to correct the error.
There is efficiency in their ordering system, but the lack of quality control and the poor attitude when correcting a mistake are reasons why I won’t visit this branch again
Tournesol Tulipán
10 out of 10 experience here. The baristas are always so friendly & helpful whenever I have questions. The Dragon Drink & iced Caffè Mocha are my fave drinks here!
… more