Chris Birt
This burger king location is simply not worth going to. I visited this location at noon on Dec 1st. All I wanted to order was a double whopper with cheese and a medium fry. I started with “Can I get a Double Whoper–” I am immediately cut off by the woman attending the drive thru “Yeah but do you want the combo or just the sandwich”.
I stated, “I didn’t even get that far, can I get a double whopper–” She immediately cuts me off again before I can say anything, her words:
“I GOT THAT PART, do you want the combo or just the sandwich”. I told her I didn’t want anything, and that I didn’t appreciate her tone. And left. I could go to any other restaurant near my job on 256 and they will treat me like a person.
I work in customer service, the first rule of serving the public is simply LISTENING. You should never assume the intelligence of anyone before you have even had a chance to speak to them. This was about my last straw trying with this location. Staff is very rude and always gets the order wrong anyhow.
… moreEdward Gerbec
The Cheese Whopper finally has a box. Once they get real about tomatoes and lettuce they can advertise a premium hamburger. This was not a good sandwich. Staff was friendly.
… moreSarah Welch
Who is running this place? And why? For the love of God just shut this place down already. If you want crappy service, just go here. This place is worse than McDonald’s when it comes to crappy service. I went through the drive thru today at 6:30pm, I’m told to move up and wait, they bring my food out, but forget my kids meal. I walk inside to ask for it. There is an old man who wants his sandwich remade because they added ketchup and the girl is just looking at him like he is wrong. There is a couple waiting infront of me trying to order. I stand there for 10 minutes waiting, no one greets me or the couple in front of me. NOTHING. And the entire 10 minutes that I am waiting there is an employee making sandwiches and he is cussing the whole time screaming, throwing food. Talking crap about costumers, lmfao. There was 4 people in the restaurant and a couple cars in the driver thru and you can’t handle that? Look across the street at Culvers how busy they are, and their employees NEVER act like that. This BK has the dumbest and rudest and laziest people on earth working there. I cant imagine why anyone would be ok with this? This is not how you run a business. I’m definitely going to reach out to corporate, I hope this place shuts down, the sooner the better. The employee acting a fool had to be the manager, because if he was working for me acting like that he would have been fired on the spot, and I probably would have called the police on him. Ridiculous. But he made a good sandwich, I’ll give him that. lol.
… moreCRAZY DADS_CHANNEL!!
I stopped through the drive thru to get my wife some food. I’ll prolly never go back to that location again. The girl in the window was nice but the food was terrible. The cheese bites tasted old and wasn’t very hot. I ordered no pickles on my double cheese burger. Guess what, my wife had to remove the pickles before she ate the sandwich. She threw away the rest of the cheese bites. And what really blew my mind was the drive thru attendant asking me if I wanted my change? Why wouldn’t I. I told her to keep it since it’s obviously more important for them to keep my change than me. That’s why restaurants don’t last long around my location. Bad management. It might be because the industry doesn’t pay that well so all the adults that grew up in the industry, left. I once was a manager in the food industry. I loved it but left because of bad pay. And places wonder why they have to board the windows up after years of declining service.
… moreEarl Arlington
There is no way this place has 2.5 stars!! This place is in a prime location, yet hardly ever has customers.
I’ve been to this location twice, and each time having stood at the counter for at least five minutes, before being acknowledged.
Acknowledge in that someone looked at me. Didn’t say hello. Didn’t ask if she could help me, or could she take my order. No, a female with an horrible attitude, literally just looked at me.
Asked what were the flavors of the dipping sauces available, and she responded by saying “like, do you mean, what kind of sauces do we have?”
There was horrible”music” playing with vulgar lyrics, that can’t be approved to be played by Burger King.
What has happened to the idea of professionalism, and customer service in this country?
… moremalyka dawson
I’m not sure who the manager is on shift right now. January 31,2026 @ 1:30pm but I placed a door dash order and I we didn’t receive our drinks for our $60 something order and they haven’t picked up the first 15 calls. When they finally pick up she was rude, wouldn’t let us speak and now the phone is ringing busy.
… moreAudrey Tomelin
Terrible customer service!!! I felt super rushed while ordering my food. They didn’t even ask what sauces I wanted for my chicken fries or onion rings. After each item the woman just kept saying, “anything else?” each time. I had to tell them my sauce preferences and they didn’t even give them to me. Food wasn’t fresh either
… moreMo
The rude lady that works at the drive thru needs to stop talking over people when trying to order. Maybe if you’d stop running your mouth you’d hear their order. I can only imagine how many screwed up orders this location has due to her lack of communication skills. It shows. Don’t be surprised if your food is wrong and their soda machines don’t work or purposely give you nasty drinks because their under staffed
… morePatience Morrison
I ABSOLUTELY love their 2 for $5 breakfast sandwiches. I always get the sausage, egg and cheese croissant and my husband gets the bacon, egg and cheese croissant $5 breakfast meal that comes with a small coffee and their hash brown bites. This is always my go to breakfast if I get up in time lol
… moreNatasha Watkins
It’s been about 2yrs since my boy’s & I had any fast food so we decided to grab our favorites & they were so yummy & hit the spot after a stressful Dr apt. The order was correct hot & fresh
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