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Visit your local KFC® at 104 N. Pottstown Pike for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 104 N Pottstown Pike, Exton, PA 19341
Phone: (610) 594-3890
Website: https://locations.kfc.com/pa/exton/104-n-pottstown-pike
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KFC® at 104 N. Pottstown Pike in Exton, PA
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KFC 104 N. Pottstown Pike. Open Now: Closes at 10:00 PM. 104 N. Pottstown Pike. Exton , PA 19341. US. phone. (610) 594 …
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Reviews
Mary C
My recent visit to KFC was met with a blend of positives and negatives, ultimately resulting in a bittersweet experience. While the staff exhibited kindness and patience, the overwhelming demand seemed to have taken a toll on their ability to deliver timely service, coupled with a slight dip in quality.
From the moment I entered, it was evident that the restaurant was struggling to keep up with the influx of customers. Despite their best efforts, the staff appeared overwhelmed, leading to prolonged wait times at every stage of the ordering process. However, what stood out amidst the chaos was the politeness and friendliness of some of the employees.
When my order finally arrived, it was met with mixed feelings. While the flavors were still recognizable as the familiar KFC taste, there was a noticeable drop in quality. The chicken lacked its usual crispiness, and some pieces seemed to be slightly overcooked. Similarly, the sides, while satisfactory, didn’t quite meet the standard I’ve come to expect from KFC.
The dining area was not very clean and well-maintained, providing an uncomfortable environment amidst the hustle and bustle.
In conclusion, while my KFC experience was marred by slow service and a slight decline in quality, the staff’s kindness helped alleviate some of the frustrations. With improvements in managing peak hours and a renewed focus on maintaining food quality, this KFC branch has the potential to deliver consistently satisfying experiences in the future.
… moreFrom the moment I entered, it was evident that the restaurant was struggling to keep up with the influx of customers. Despite their best efforts, the staff appeared overwhelmed, leading to prolonged wait times at every stage of the ordering process. However, what stood out amidst the chaos was the politeness and friendliness of some of the employees.
When my order finally arrived, it was met with mixed feelings. While the flavors were still recognizable as the familiar KFC taste, there was a noticeable drop in quality. The chicken lacked its usual crispiness, and some pieces seemed to be slightly overcooked. Similarly, the sides, while satisfactory, didn’t quite meet the standard I’ve come to expect from KFC.
The dining area was not very clean and well-maintained, providing an uncomfortable environment amidst the hustle and bustle.
In conclusion, while my KFC experience was marred by slow service and a slight decline in quality, the staff’s kindness helped alleviate some of the frustrations. With improvements in managing peak hours and a renewed focus on maintaining food quality, this KFC branch has the potential to deliver consistently satisfying experiences in the future.
abby weng
If it were possible to leave a 0 star review, I would. The chicken looks as if it had been sitting out for days and then had been sold to us. Never coming back.
… moreZa smile please Hando
Took one hour for my order. Sometimes the chicken is too hot and over cooked and is sometimes cold but the inside is very cool. Very cheap prices and food makes you full. Don’t recommend buying food on Saturday they take too long
… moreJohn
I have had bad Kentucky fried chicken but this is the worst I’ve ever had. Not only did we have to wait over 10 minutes for somebody to wait on us even though there was nobody in the restaurant the quality of the chicken was very bad and the biscuits weren’t even fully baked. To top it all off, we only got seven pieces in a bucket when we ordered an eight piece bucket and paid for same.
… moreMike Ulrich
There was nobody in the drive thru or inside when we were waiting for someone to take our order inside at the counter. It was like a ghosts town. Guessing staff was outside at the time or who knows what they were doing. We waited about 10 minutes before this girl comes out and then another staffer comes out to cook food. Took about 25 more minutes for her to get the food. I get it that they’re understaffed but their demeanor isn’t great. This location just needs to shut down.
… moreNicole Scott
Each and every time we order from here we get slops or there is another problem. They’re either out of Taco Bell or KFC. There is no effort in the presentation or taste. I literally just ordered hard tacos and almost puked. The meat was super cold and did not taste right and the shells were broken and soggy. How is that when I literally just ordered them and pulled over immediately to eat. The employees are unprofessional and do not care. This is literally the last time we get anything from this particular store. At this point they should just shut it down completely . That’s the only downside to living on the Mainline is that the fast food around here just sucks. The only Taco Bell we enjoy is the one all the way in Boyertown.
… moreTaylor C
This is the only KFC I will drive to and eat from. The chicken tenders are out of this world, always cooked to perfection! Although I’ve never been inside the store, the guys at the drive thru are always super nice and friendly!
… moreAshik Bhuiyan
I had two back-to-back terrible experiences at this location, both through the drive-through and with pickup orders. The level of irresponsibility from the staff, especially the person taking orders, is shocking.
Day 1: I placed a drive-through order around 9 PM. After calling multiple times, I was finally told to “wait more.” After a long wait, someone reluctantly came to take my order, only to make me wait again while they checked if the items were available. The restaurant was not crowded, yet every step took an unreasonable amount of time.
Day 2: Expecting a smoother process, I placed a pickup order in advance. This time was even worse. The main door was locked, but I saw someone go in, so I knocked. A staff member cleaning inside didn’t bother to acknowledge me or provide any courtesy in explaining how I should get my order. Instead, a customer inside kindly explained the process, while the staff stood by pointing vaguely without helping. When I finally went back to the drive-through, I told them I had a pickup order—only to be told it wasn’t ready. After waiting again, I realized the so-called “pickup system” is a complete joke.
This location has serious issues with staff responsibility, communication, and customer service. Both experiences wasted my time and left me extremely disappointed.
The only good thing I find is a motivation to start a future business. If this place can run business with such a service, I believe anyone will.
… moreDay 1: I placed a drive-through order around 9 PM. After calling multiple times, I was finally told to “wait more.” After a long wait, someone reluctantly came to take my order, only to make me wait again while they checked if the items were available. The restaurant was not crowded, yet every step took an unreasonable amount of time.
Day 2: Expecting a smoother process, I placed a pickup order in advance. This time was even worse. The main door was locked, but I saw someone go in, so I knocked. A staff member cleaning inside didn’t bother to acknowledge me or provide any courtesy in explaining how I should get my order. Instead, a customer inside kindly explained the process, while the staff stood by pointing vaguely without helping. When I finally went back to the drive-through, I told them I had a pickup order—only to be told it wasn’t ready. After waiting again, I realized the so-called “pickup system” is a complete joke.
This location has serious issues with staff responsibility, communication, and customer service. Both experiences wasted my time and left me extremely disappointed.
The only good thing I find is a motivation to start a future business. If this place can run business with such a service, I believe anyone will.
Carly
I was in the drive thru for about 30 minutes…. There were only 4 cars in front of me. Last time coming here!!! And $15 for smallest meal
… moreStephine James
I suggest you don’t order chicken from here. It’s Taco Bell and KFC mixed together. Their Taco Bell is fine. I was safe for the most part but I had got fried chicken from here and my chicken was bloody so they ruined KFC for me for a while cause now I don’t trust any KFC and I’ve been going to this KFC for particularly four years and never have I ever had bloody chicken but now since I did, I’m so turned off by it, I will never eat KFC again or at least for a while. Thank you for ruining my appetite. Have a blessed day.
… more