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Chipotle Wylie is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 499 S State Hwy #200, Wylie, TX 75098
Phone: (214) 556-2045
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Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Wylie, TX
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1 Chipotle Locations in Wylie. Chipotle Wylie. Open – Closes at 10:00 PM. 499 S State Hwy. All Chipotle Locations/; Texas/; Wylie. Contact Support · Careers …
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Reviews
Shama Malek
Another fantastic experience at Chipotle! The food was incredibly fresh, flavorful, and prepared with great attention to detail. Everything—from the perfectly cooked rice to the well-seasoned protein and fresh toppings—was spot on. The restaurant was clean, organized, and welcoming, which always makes a difference.
A special shoutout to Adnan, who truly made this visit stand out. He was friendly, professional, and attentive, making sure the order was prepared exactly right and served with a great attitude. His customer service went above and beyond and made the entire experience even better.
This location consistently delivers quality food and excellent service. Highly recommend, and I’ll definitely be back!
… moreA special shoutout to Adnan, who truly made this visit stand out. He was friendly, professional, and attentive, making sure the order was prepared exactly right and served with a great attitude. His customer service went above and beyond and made the entire experience even better.
This location consistently delivers quality food and excellent service. Highly recommend, and I’ll definitely be back!
No More
This chipotle sits at a great location unfortunately they don’t take advantage of it. The service depends on who works there everyone kinda gives a different impression but I’ve haven’t came across someone rude. The food portions are small and most times over cooked. Even the chips are stale at times. But I can say the bathrooms are clean.
… moreWanda Johnston
I know that people were getting ready for a winter storm on Saturday night, but I ordered to pick up an order on Friday night. We were counting to save the food for two days. My tacos were empty. Barely any rice or any of the options I requested. Of course I noticed after I drove 30 minutes to get home. But darn! If you can’t keep the quality that you always deliver, please close and don’t get any orders.
The chicken tasted superb as usual, but still scarce.
… moreThe chicken tasted superb as usual, but still scarce.
Chloe Lorene
First off, let’s start off with my missing item. As pictured below, you see an empty compartment. Thats where the “extra” corn I ordered was supposed to go.
We noticed we had a “free extra protein”, and thought great.. we will use this on my husbands STEAK bowl. Second problem? They gave him chicken and not steak at all. They literally saw the “extra protein” knowing steak costs more, and gave him all chicken on purpose as if this is taken personally out of their paychecks. That is petty.
My quesadilla was also chicken when it was supposed to be 1/2 Barbacoa and 1/2 steak.
I don’t care if it’s “all they had left”. They did not say one word to us. We would have canceled the order, because why would we pay extra for chicken?
We were at the Rowlett Walmart which is literally down the road from the Rowlett Chipotle but drove to the Wylie Chipotle location instead, hoping we would get better service since the Chipotle in Rowlett sucks too.
We are done giving Chipotle our money. I’m sick of the sucky food, sucky staff and the overall attitude of the staff as well. They either can’t read, can’t do their job or act like asking for condiments or steak comes out of their personal checks. If you hate your job that much and can’t do it right, find a new one instead of taking it out on the customers.
I tried talking to a rep, but only get “Pepper” that just added a free small drink to my account. That doesn’t make up for the extra $5+ we spent on steak, and the “free” double protein we didn’t even get. This company is trash. We’ve been to all Garland, Mesquite, Rowlett, Rockwall, Plano and Richardson locations at this point giving them chance after chance. Now Wylie is the same. It’s a shame. Every time we go, there are missing items, the order is made in correctly or the staff has a bad attitude just because we ask for dressing.
… moreWe noticed we had a “free extra protein”, and thought great.. we will use this on my husbands STEAK bowl. Second problem? They gave him chicken and not steak at all. They literally saw the “extra protein” knowing steak costs more, and gave him all chicken on purpose as if this is taken personally out of their paychecks. That is petty.
My quesadilla was also chicken when it was supposed to be 1/2 Barbacoa and 1/2 steak.
I don’t care if it’s “all they had left”. They did not say one word to us. We would have canceled the order, because why would we pay extra for chicken?
We were at the Rowlett Walmart which is literally down the road from the Rowlett Chipotle but drove to the Wylie Chipotle location instead, hoping we would get better service since the Chipotle in Rowlett sucks too.
We are done giving Chipotle our money. I’m sick of the sucky food, sucky staff and the overall attitude of the staff as well. They either can’t read, can’t do their job or act like asking for condiments or steak comes out of their personal checks. If you hate your job that much and can’t do it right, find a new one instead of taking it out on the customers.
I tried talking to a rep, but only get “Pepper” that just added a free small drink to my account. That doesn’t make up for the extra $5+ we spent on steak, and the “free” double protein we didn’t even get. This company is trash. We’ve been to all Garland, Mesquite, Rowlett, Rockwall, Plano and Richardson locations at this point giving them chance after chance. Now Wylie is the same. It’s a shame. Every time we go, there are missing items, the order is made in correctly or the staff has a bad attitude just because we ask for dressing.
Karsen Kelley
I am very disappointed in this location. I have been here multiple times and have been disappointed by them each time. I try to give the benefit of the doubt because I know how the food service industry is, but it gets to a point.
Mine and my boyfriend’s orders were less than portionable, even after asking for extra rice, cheese, and fajita veggies. I’ll include a picture of my boyfriend’s bowl which requested extra rice and cheese. I did not get a picture of my own.
Unfortunately, this is not the first time this location has done this. We will not be ordering here anymore.
… moreMine and my boyfriend’s orders were less than portionable, even after asking for extra rice, cheese, and fajita veggies. I’ll include a picture of my boyfriend’s bowl which requested extra rice and cheese. I did not get a picture of my own.
Unfortunately, this is not the first time this location has done this. We will not be ordering here anymore.
Samah Gadelkarim
The food is usually super good but today I went in at around 2-3 pm and the employee that was making our order was EXTREMELY stingy, and barely put any food. i always go to that same chipotle and I get a good amount. I got like 5 pieces or chicken and my bowl was less than half way full today. Chipotle always fills me up, with left overs. I expected a decent amount since chipotle isn’t even cheap.
… moreMauria Williams
Waited over 30 minutes just to get my food reheated, which is ridiculous for a fast-casual restaurant. To make it worse, one employee was extremely rude — I was in the middle of speaking and he cut me off mid-sentence while talking to another customer to ask about her order, completely ignoring me. No apology, no acknowledgment, just attitude. Terrible service and zero respect for customers. Definitely not coming back.
… moreBlaire
I ordered two bowls one kids plate they didn’t even cover the bottom with rice… and gave me a cold tortilla with cold meat and cheese which was supposed to be a quesadilla wasn’t even tried to be melted I payed for guac didn’t even receive on anything let alone a side I can’t come here ever with no mess ups it’s always something
… moreTrung Nguyen
Burrito master was a nice guy. Indeed nothing spilled out and I did ask for quite a bit of selections. Brown rice is a bit hard. Tastes like it needs more water during cooking process. I’ve never had crunchy brown rice.
… moreTim Cook
I can to pick up an order and when I walked up to the Togo area the managers was on the phone with someone who was asking about a refund. I stood there for awhile with no acknowledgment from her. A young lady came out to run food after the bell was rung. She walked by me twice and said nothing but kept walking. After the manager got off the phone I expected her to greet me since I had been standing there for at least 5 minutes but she just turned around and walked away. Thank goodness for the young man working the front line came over and help me out. Customer service is like management 101. She needs to learn from the young man on how to treat your guest. 2.9 is really true.
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