Raspados Cuchis

  4.2 – 341 reviews   • Snack bar

Social Profile:

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Raspados Cuchis 92243

Hours

Saturday10 AM–10 PM
Sunday11 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Address and Contact Information

Address: 502 Adams Ave, El Centro, CA 92243

Phone: (760) 353-3240

Website:

Menu Photos

Order and Reservations

Order: Order online

Photo Gallery

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Reviews

Manny N
Great service and the raspados are delicious. Food leaves more to be desired though. Overall I’d say delicious, but stay away from the tortas.
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Alex
I asked for a medium, yet was charged a large. And they add a debit / credit fee. Would not recommend this place. There are better places to go to.
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Jessica B.
When I work in El Centro, this place is a great refresher. The Oasis Raspado con Fruta is my favorite. They make everything as you order, so expect some wait, especially if there are people ahead of you. Currently, they are only doing drive thru, to order.
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Sam Zorra
Ordered the 7.2 Raspados con Chile, no Chile just candy on top, no flavor at all either, very disappointing, 90% ice, definitely shouldn’t be called con chile, much better places in the area
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ChildOfGOD 007
It’s alright, it could be cleaner and friendlier with customers…. “customer is always right”
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RICARDO FLORES
I ordered some food yesterday and I was missing a few items. I didn’t realize till I got home that they did not give me what I paid for. I’ve been trying to call them all day yesterday and today and they don’t answer the phone and I live far away from there. Bad customer service.
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geri carter
Everything I orderd was not in,,tasted horrible and when ordering cachanilla they did not say the were out of chile and ciruela
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Rey S.
Received Tap water sweet tea. Not to mention they forgot we were waiting for our order. Terrible customer service
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Raylex Viajero
Very good raspados. My favorite is the twister and coconut. The staff is very friendly and service is fast. I love this place!!!
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Oscar Farfan
I went to this place to get a hot dog and a raspado, and what should’ve been a simple transaction turned into a nightmare. After I received my food, I realized I hadn’t gotten my card back, so I politely asked the staff about it. The girl who attended to me said she wasn’t sure when she gave me my card but was pretty sure she had. I asked her to look for it, but she didn’t seem to care, doing only a brief search before brushing me off. When I asked to speak to a supervisor, she called someone named Ernie (not sure if he’s the supervisor or owner).

Here’s where things took a turn. While on the phone with him, she suddenly changed her story and told him that she was sure she had given me my card, despite having just told me moments earlier that she wasn’t sure. Hearing this, I asked her, “Why are you lying?” because she had clearly contradicted herself. Ernie overheard this and immediately went into attack mode. When I got on the phone with him, he started accusing me of disrespecting his staff without even listening to my side of the story.

Instead of addressing the situation calmly, Ernie escalated it. He yelled at me to move my car, and when I refused until my card was found, he became even more aggressive. He went as far as calling me out to get out of my car and fight him! He also took pictures of my car and told me that he was going to “catch me later.” This is the face of Cuchi’s Raspados—someone who resorts to fist fights over a situation that could have easily been handled professionally. But I guess Ernie doesn’t know what professionalism is—he only knows how to escalate with threats and aggression.

And if they claim I’m lying, unfortunately for them, I have the video to prove it. My car is equipped with surveillance, and everything was caught on camera. I won’t post it unless I’m pushed to do so, but I have it ready.

I’m sure there are some die-hard fans of this place who will jump to defend it. I understand that maybe they didn’t go through this themselves, but I doubt they would be defending Cuchi’s Raspados if they had experienced what I did.

This whole situation could’ve been easily resolved if the staff and management had acted professionally. Instead, I was met with lies, threats, and hostility. If you value good customer service, avoid this place at all costs. Management here behaves more like street thugs than business professionals.
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