

Rita’s Italian Ice & Frozen Custard is the largest Italian Ice concept in the nation. With over 600 shops operating in 32 states, our popular chain offers a variety of frozen treats that will leave your taste buds wanting more! Italian Ice – our famous Italian Ice is made fresh daily, featuring real fruit flavors that burst with refreshing goodness. Frozen Custard – our rich Frozen Custard is a creamy delight. Layered Gelati – a perfect blend of Italian Ice and Frozen Custard in our layered Gelati. Blenders drink lineup – quench your thirst with our delightful Blenders drinks. Milkshakes – creamy and indulgent, our Milkshakes are a treat for any occasion. Sundaes – dive into a world of toppings and flavors with our Sundaes.
Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.
Address and Contact Information
Address: 4587 Okeechobee Blvd #130, West Palm Beach, FL 33417
Phone: (561) 223-2603
Website: https://www.ritasice.com/location/ritas-of-west-palm-beach-fl/
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Rita’s of West Palm Beach FL
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Locations – Rita’s Ice
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Reviews
KAYLA especially is a fantastic employee. She brighten up my friends day yesterday. Extremely helpful in making choices!
Super nice area and sitting area right next door out of the sun!
asked about my pick-up order, and said it wasn’t ready, so she started making it again. Right when she was about finished with it, the dark-haired lady picked up the take-out bag that had been setting there melting and handed it to me. I said, “That’s been setting there all this long wait, please give me the one the other person has just made.” She would not do so. I was a little shocked that she didn’t care enough to give me the non-melty ice cream. Also, what is the point of ordering online for quick pick-up if the employees prioritize the customers at the order window overlooking the pick-up window customers?
Clean bathroom
Nice decor
VERY nasty server (young girl with glasses) was training another young girl and was very rude and condescending to her in front of the customers. The tables were left a bit dirty by previous customers so I asked for a wet wipe to clean it because it doesn’t bother me to do it myself plus the employees were busy. The girl with the glasses told the trainee in a very rude tone to clean the tables. I was so embarrassed for the poor girl. It was very uncomfortable. Sure girl with glasses got her taste of karma when a customer came in shortly after and was rude to her but her initial behavior made our first experience at Rita’s unpleasant. Changing my original review of 1 star to 2 because the products are really good and Owner’s engagement with reviews make it count.