Raven Reed
Amazing customer service I am a door Dasher I came in to pick up a order and when I got there a Dasher before me took the order and ate it. They kindly helped me replace the missing order and get it to the family. Very helpful and friendly people food smells and looks amazing and very family friendly atmosphere!
… moreKiley French
Ordered the grilled chicken salad…NO PEPPERS OR ONIONS DUE TO ALLERGIES. So, needless to say..the salad had a TON of peppers, still had onions and maybe 2 leaves of lettuce, if that. The chicken was slimy and cold and the fries? Partially still frozen. We ordered 2 beverages and never received them. Typically, the food is not bad but tonight? Absolutely disgusting! Spent over $50 just to turn around and throw it in the trash..DO BETTER! Quality product over speed of the delivery.
… moreHeidi Wohlfahrt
We were hungry so stopped here for a slice. I had a slice of the buffalo pizza. Buffalo chicken was dried out, pizza was sitting put for a while. They heated it but not all the way through. Hubby had a pepperoni and a regular slice. He said pepperoni had a nice spice but cheese tastes “funny”. Too many pizza joints to eat soso pizza
… moreStacey Tucker
We order from Empire a lot! We decided to order for a family dinner. This was done through a third party. They sent/let the driver walk out with half the order missing! When trying to resolve it they told us we’d have to wait at least an hour to get it. This order was $150 you’d think they’d be more accommodating unfortunately due to this we will order else where. And we will stop using uber eats who also was notified.
… moreDazzletrap
The toppings were pretty scarce but were good quality and the sauce and cheese kinda thin also but was fresh and hot. Delivery was quick and friendly. Think u get a better slice if u get a slice at the store than by the pie. Both were great.
… moreDean Farrell
Normally, the food is decent enough. But every time I order a burger and ask for light condiments, it is put on EXTRA heavy and makes for a mess and taste that is nothing but ketchup and mustard. i had a few bites to try and enjoy it this time, but couldn’t and attempted to get my money back. They refused and only offered to send me a new burger or % off my next order. ON TOP OF THIS, about a month ago I ordered while at a laundromat and had asked for the driver to come in the store upon arrival. They never did and when i called to check on my order, I was screamed at to not order if I can’t answer my phone (phone was not on me, ordered via grubhub with specific instructions). I will never be ordering again as this has happened very often. As a regular customer, I am very displeased and you will be losing a customer that orders a couple times a week due to these mishaps that you have been unable to fix.
UPDATE: I decided that I would give this place another try, seeming as they could have just been having an off day. Instead of trying to make right of their wrongs, they refused service after causing problems to begin with. If could give negative stars, I would.
… moreStarr Decker
I’ve ordered from here before and it wasn’t too bad. But the food I just ordered, disgusting! I was supposed to be gettin a lunch special that was like $4.99 and somehow turned into an $11 mini pizza that was disgusting and didn’t taste like what I ordered. I could have ordered my Norma 3 pizzas from Pizza Hut for that price. My spouse got a steak and cheese grinder that barely had any cheese and was dry as all hell. Never again! $20 of food that was shitt and not even worth it! It was all disgusting and the prices were ridiculous!!!
… moreRobert Mease
sold me a cheeseburger disguised as cheeseburger grinder for 10.75 new girl didn’t ask if I wanted the normal letuce,tomato onion,and mayonnaise with I’ve ordered numerous times over 15 years never had issues they said they send me the toppings no money back or new sub hot sub turned cold delicious time to close up shop never again and om the rude one
… moreAmanda Whitehouse
Ordered the party pizza. Wanted half bacon. It was $6 for bacon on the whole pizza. And still $6 for bacon on HALF the pizza. I politely asked if they could take the bacon they would use on the whole pizza and add it to the half we wanted it on since we had to pay for it anyway. The woman who took my order said she would ask but was sure her boss would say no. She was very nice and agreed that it was ridiculous that it was still the same price for half toppings. We got the pizza and there was barely any bacon on it at all!!!! Can’t say that we will be ordering from there again!!!
… moreJenn Brown
My bf, roommate and I ordered a large mushroom pizza and 10 medium wings the pizza was ok but the wings were so dried out and hard they were almost inedible. This is the first time we’ve ever gotten bad wings but we won’t be doing this again.
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