

Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries.
Address and Contact Information
Address: 5445 S 1900 W, Roy, UT 84067
Phone: (801) 773-2733
Website: https://awrestaurants.com/locations/utah/roy/5445-s-1900-w/
Order and Reservations
Order: Order online
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Roy – Locations List | A&W Restaurants
A&W Restaurant, 5445 S 1900 W, Roy, UT 84067, US – MapQuest
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Reviews
When we came in, all of the employees were standing at the front staring at me and my family. The man I can only assume is the manager sighed heavily as we came in, but then tried to make conversation with me by mentioning that he likes the Beatles (I was wearing a Beatles shirt at the time).
I ordered KFC food. My sister ordered A&W food. I ordered the classic spicy chicken sandwich, and a side of mashed potatoes and gravy. The mashed potatoes were old, I could tell. Parts of it were crunchy, other parts tasted fine. Like it had been sitting in the heat for a while. And my sandwich was soggy, they put sauce on the outside of the bun for some reason? And it overall tasted fine but was a mess. My sister got a chili dog and it was soggy and fell apart when she picked it up.
Overall this review is more for the service. It was really awkward coming in and having every single employee working there staring right at you while you order, and then having one of them sigh at me, probably hoping I wouldn’t come inside after they told me the system was down. Very disappointed. The food was passable but I won’t be coming back.
Pretty disappointed with this location. I like A&W, but the Roy location leaves something to be desired. 🙁
Edit: As I’m getting through my meal, I’ve found there are no napkins in the bag.
Stars i would. AWFUL
I pull up to order at drive thru. Just a coney cheese dog. Asked to add onions. She rudely said we don’t have onions (not true). I pull up. Pay. And was told to pull ahead to wait for food. 10 minutes go by. 4 cars behind get their food and leave. Finally they come out. Guess what. WRONG ORDER. she looks all confused like huh. A hot dog. Another 15 min go by. Finally they come out hand me the hot dog. I leave and guess what. Wrong hot dog. And no napkins. I will never go here again and based on other reviews, plenty say the same
Then we proceeded to wait 30 min for 2 burgers, 2 fries and a box of cheese curds. Even in a sit down restaurant you don’t wait that long. In-n-out at its busiest is faster than that, because they care about their costumers.
The people behind me, in front of me and everyone in the drive through was helped first. There was 6 people working, but maybe one or two actually doing work. The check out girl was way more invested in her friends that were hanging out there than paying attention to her costumers.
Also, not only did we wait 30 min, by the time we got our food is was soggy and cold… So we couldn’t even eat it. Just a horrible experience all around. Never going inside that store again, sticking to the drive through because that is the only place they will actually service you like they are a fast food restaurant.