Chick-fil-A

  4.0 – 359 reviews   • Fast food restaurant

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Welcome to your Houston Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Chick-fil-A 77002

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chick-fil-a.com

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Reviews

Gregston Chu
TLDR; Express location similar to an airport. Same food, but no app support so you can’t order ahead or earn points.

Fast and efficient with the food options you’re used to, but in a food court. The ordering line is on the left and gets fairly long during lunch but goes very quickly. Most of the time you’re waiting on the right for your food with a bunch of people. Sometimes more people than in line. I get that managing online/app orders would complicate the pickup process. I personally wouldn’t my food sitting around getting cold, but I would like to earn and redeem points. This also means that they don’t participate in any promotions or market level offers since those require the app.

This location is made for people who work downtown so you only have breakfast and lunch. There’s obviously no drive through.
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Kevin Jackson
The fastest service ever, got my food within a minute. Quick fresh hot even when I get home.
I think items to order are the bacon and mac & cheese biscuit and the chicken minis. They’re so tasteful. Also the milkshakes, but I didn’t get one today. Definitely will next visit.

They are always top-tier when it comes to service. I highly recommend this one. There is a two dollar parking for 20 minutes to get inside the mall and you have to walk through the fourth floor excavator.
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Anton S.
This location is not it. They don’t accept Chick-fil-A loyalty program (??) and also don’t have any ice-cream/milkshakes. This is a poor franchise location.
Their service is fast. But that’s it.
Also the atmosphere around is not very pleasant or well decorated (not even on a usual Chick-fil-A standard)
Even the food didn’t taste as usual from other locations..
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Will _
I asked for a new sandwich, they made me pay the difference to ‘fix’ it, then they re-heated the same patty.
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Misael Benitez
Sometimes fast is not good. They are so quick to get you your food that they forget your order. I ordered a spicy deluxe meal without cheese and extra tomatoes, and they gave me a normal meal, not the way I ordered it. Also, I guess fountain drinks are limited since when I approached a member for a refill, I was reminded that there was a one refill limit and was asked if this was my first refill. SMH
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Robert Joe
Chick-Fil-A have unique style , that’s missing in this location. Gave without sauces, I ordered spicy deluxe, they gave regular sandwich.
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Gary Allison
Upsized my Chick-fil-a meal to large waffle fries and drink. Very disappointed in large size, it was half way full. Pic attached is completely accurate.
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Jaleigha Jones
They’re never stocked. They’re always out of things and it’s frustrating. I won’t be returning because I’m disappointed each time I walk to them.
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Diana Tamayo
When I ask for my receipt I expect to get it right then and there. I’m so mad at this location I came early before lunch time- they took over 10 mins to have my meal ready when I was the only one in line. They gave me the nuggets soaked in grease. Like Wth is this? Not even my cats want it!
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Jeff
I ordered the 3 count strips to be told they don’t sell strips. I provided my QR code to scan for reward credit to be told they don’t participate in rewards.

Reading other reviews I see they also don’t sell many other menu items.

This location being considered a licensed franchise on the company website really has me questioning the Chick-fil-a standards of accepted brand representation.

Guess where I will not be going back. If you said Chick-fil-a at 711 Louisiana Street, you’re correct.
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