Rose Barnhart
1 star more like 0 I only did 1 so I can put this review I ordered a 12” (foot long) just a basic sub and went to open it and noticed I am missing the whole other half of the sub and it looked like the pictures as soon as I opened it and believe it or not there was suppose to be roast beef but again as you see where’s the meat barely I also paid extra for capicola and again where is the meat also as you can see the small little half I did receive looks disgusting seriously this needs to be reconciled because based on other reviews this isn’t the first time
… moreCarol Schell
Looks good huh?
3 pieces of chicken on each half. See all the smashed avocado I paid extra for? Me either. I called to see if they would make me new subs and the girl was pretty confused. She didn’t understand what I was complaining about because the ticket was correct
… moreDAN MCGUIRE
Ordered chicken and a cheese wrap. Next to no meat, the cheese was like fake dairy product, tasted and had to remove more than half of the so called bread to get to the, well, filling. Waste of 8 bucks.
… moreRyan C.
Walked in to pick up my online order and gave my name. My sub hadn’t been made yet but they said they were starting on it. While I was waiting 3 other guys walked in and got in line. After the 2 people the women behind the counter were helping were done, they proceeded to make the sandwiches (and flirt with) the three guys who had come in after me. 2 more people came in and ordered and got their food and I was still waiting. When I told the woman behind the counter this she proceeded to become rude and obnoxious. Then she said that I had to wait for my turn and that just because I’m white doesn’t mean I own everything. Then my sub came out and it was wrong. I waited in the store for over 35 minutes to pick up an online order. I will never come back to this location again.
… moreAng Panda-Nash
My Panda loves the ride to Rochester to go to the Bank. It’s 30 minutes, but never the less, it’s worth if. They are extremely friendly at this location and never a long wait.
… moreSmiles
Unprofessional staff. Walked in trying to order I was told by the young girl to wait while she was texting and than she skipped right over me I didn’t feel comfortable and didn’t order anything
… moreGigi Gano
This location, even though it closes at 11 pm per the Subway.com website, takes food away and does not have it for offer at 9:20 pm. Please choose better sources. This place does not deserve your business.
I asked for a meatball sub and the employee says “she just put the meatballs away”, i said ok thanks, however i drove to this subway because the prior subway was closed at 8:44 pm even though the website says it will close at 9pm (lyell Ave location). So that’s two subways in a row that were not able to accommodate my patronage. The employee was not rude, but, was not however not accommodating. Especially since the specific location was to be open for at least 1.5hrs more. I will not be going back to this Lyell Ave location.
… moreChris MYOB
Sandwich received definitely does not look as nice and full of steak meat as pictured. Felt like they had run out of steak and didn’t give a full portion. Portions of footlong sub had no steak and was just bread and sauces. Very disappointing and not worth the price.
… moreKiersten Lewis
Shay waited on us and she was absolutely fantastic and super friendly! There was a long line and she got us in an out as quick as possible and made us laugh in the meantime ! That girl deserves a raise! ❤️
… moreJudith Russo
My tuna sub was very good, just like I ordered. The staff is wonderful. No only did they greet me by name, they helped carry my order to my car. I appreciate them. Great job girls at Chili Ave shop in Rochester, NY.
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