Address and Contact Information
Address: 1334 Pine St, Philadelphia, PA 19107
Phone: (215) 545-2482
Website: https://giorgioonpine2.com/
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Order and Reservations
Reservations: spotapps.coopentable.com
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Giorgio on Pine II – Center City, Philadelphia, PA
Giorgio on Pine
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Reviews
I understand it’s a Saturday night and busier than usual, so when I was told it would be about an hour wait for a table of four, I said no problem and gave my number. We went to a nearby bar to wait and came back around the time they told us to expect a table.
That’s when the frustration began. The hostess, Alice, gave me multiple excuses about how there were a lot of parties with reservations, despite several open tables clearly available that could’ve easily seated us. When I asked if it’d be another five minutes, I was told twenty. I waited. Twenty minutes came and went, the same tables still sat empty prioritizing those who haven’t shown up on time while my name remains on the docket.
After nearly two hours total, I went back up to ask again and got more weak excuses that made no sense. If you’re going to take a name, a number, and give estimated times, what’s the point if you’re just going to ignore walk-ins entirely and feed them empty promises?
Alice offered a half-hearted apology, handed me a card with the restaurant’s number, and told me to “call ahead next time” then walked away like she couldn’t be bothered. That was the final straw.
It’s incredibly disappointing to see a place I once recommended to friends turn into a disorganized mess that can’t own up to their mistakes. I get that things get busy, but honesty and basic customer respect go a long way, neither of which I saw tonight.
Service was slow and haphazard. People who arrived after us were served before us and we were served before people who arrived before us.
My biggest concern is that I left a $6 (11%) tip that was more than the service deserved. When I cross checked my receipt and bank statement I found a $4 discrepancy.
At best, someone made a mistake keying in $10 instead of $6.
Obviously, this is a small amount of money but it raises questions about the staff in this restaurant.
Just go to Dante & Luigi’s if you want homemade-style Italian cooking instead of low quality Barilla pasta you could easily make at home way better than this place does.
They had zero idea that i was coming even though they called earlier that afternoon confirming. They had 2-4 parties before they finally spoke to me. There was no tables and was forced to wait nearly 40 minutes for my table that i had booked weeks in advance.
the service was just awful once seated. the staff forgot about us. never really gave us a menu. we had to flag someone down more than once to ask for a wine opener. on the third try they finally came over to take our order as we had sat for nearly over 30 minutes with zero attention of a waiter or staff member.
the food was very subpar. my friend ordered clams and spaghetti and that came out completely incorrect. they then came back with her order and the clams were filled with sand. to say this dinner was bad, is an understatement. this place truly only cares about filling tables and not acknowledging reservations or the QUALITY of the meal. i will not be returning.