Taco Cabana is a colorful fast food chain eatery for classic Mexican breakfast, lunch and dinner foods, including freshly made salsa, tortillas, burritos, and other delicious Tex-Mex favorites. Listed hours of operation are drive-thru hours, please see our website for dine in hours of operation.
Colorful chain eatery for classic Mexican fare, including freshly made salsa & tortillas.
Address and Contact Information
Address: 1241 FM148, Terrell, TX 75160
Phone: (972) 346-1855
Website: https://www.tacocabana.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
After waiting almost 20 minutes past my pickup time, I went inside to ask about my food. The two employees working were giggling in the back, messing around, and clearly not taking their jobs seriously. When I asked about my order, they acted confused and unbothered, and it genuinely felt like they were laughing at me for being frustrated.
It was extremely unprofessional and disrespectful. These employees were more focused on goofing off with each other than doing their jobs or treating customers with basic courtesy. Management seriously needs to address their behavior, because it made the entire store feel lazy, unorganized, and careless.
I would have loved to leave a 5 star review, as some of my food was absolutely amazing, but the product quality is inconsistent.
Ordered the Mexican platter.
The beans & rice? Super.
The taco? Tasty.
The … enchilada?(pictured) Cold corn tortilla, cold cheese, covered in cold pico de gallo. Not edible.
The Double Crunch Pizza (pictured) does not resemble what is advertised. The inside was beans, ground beef and cheese. Where is the flavor? Why is there only sour cream a few tomatos on top? This was disgusting. Trashed it.
The churros? DELICIOUS!
Why are some menu items great, and others poorly put together?
The first thing I noticed was the layout was more modern here than the other locations in Collin County and Dallas I’ve been to. It made the restaurant look more appealing.
Everything was clean and in order. There were plenty of napkins, eating utensils and the salsa bar as well taken care of.
What got me was how they got my modified order spot on. I asked for a chicken salad with no beans and extra lettuce. The chicken was tasty and the lettuce was fresh.
I thanked the young man who took my order and made sure it was right, over and over.
The place looked as if it were closed down from the appearance of the parking lot…
Staff was in the back having a good old time! The floors and tables were filthy! All the staff was in the back, laughing and cutting up, on their cell phones, no one was worried about how the restaurant appeared to those walking through the front door!
There was no one in the restaurant at the time in question, so they had plenty of time to clean the entire restaurant end to end.
The past three visits have been a disaster!
There’s nothing worse than trying to eat a meal and you see a bug crawl across the table next to you! I can only imagine what the kitchen looks like!
I sent a letter to corporate, no response! So now I’m posting it on here with pictures to validate my complaint!
I Will be reaching out to the health inspector since no one at corporate has a vested interest in the restaurant!
I’m waiting for the typical cut-n-paste response from the owner and it goes something like this; “ We appreciate your feedback and take your concerns seriously. Our team is working hard to address these issues and improve our service. Thank you for bringing this to our attention.”
>>> MEANWHILE, nothing will ever be done to improve the service and/or the condition of the restaurant because the complaints continue to flow in. Who knows just how many people are not reporting what they see here?!
“CORPORATE HAD THE AUDACITY TO SEND ME A ($50) GIFT CARD > TO THIS RESTAURANT, REALLY?”
HERE’S A GIFT-CARD TO COME BACK TO ‘THE SAME OLD NASTY RESTAURANT, SAME OLD LACK OF CUSTOMER SERVICE STAFF, SAME OLD PROBLEMS!!!
Corporate leaders don’t make places like this run — it’s the people who show up and put in the work. The frontline employees are the heartbeat of the company, and without them, it wouldn’t be the great establishment that it is.