Christopher Kubiak
Stopped in and ordered the new chicken bacon ranch toaster. Ordering and timely service was as usual. The sandwich however was not very good. The sandwich was dripping wet with ranch sauce that it was virtually inedible. The sandwich was overpowered and saturated with onions that the chicken and bacon went unnoticed. We stopped approximately 40 miles east of Grand Island to toss the sandwich in the trash. Four hours later we arrived home in Des Moines and our son asked if we had onions in the car. My hands, the drippings on my shirt reeked of onions. My wife texted me this morning that the car still smelled of onions. BTW – how often does the tea container get cleaned? This experience has ruined JJ for me personally. I’ll never go back
… moreLarry K Poston Jr
First time we ever ate at a Jimmy John’s, we were totally pleased a completely satisfied.
Staff was on top of their game, to taking orders, to preparing our sandwiches.
Taste a quality was awesome.
… moreLucy Negrete
I love their sandwiches. They did make an error but immediately corrected it and I was able to keep the incorrect one as well. Sandwiches are enough for 2 meals.
… moreRose Tiger (Roze)
Delivery driver asked for a tip which is very unprofessional and I felt like I was forced to give one. I would have been happy to give one if they didn’t demand it. Either train your employees right or replace them with decent people
… moreJOANNE Badura
Orders wrong, people coming back. People not getting text messages to say order is ready.
Overstaffed, no one cleaned tables the entire time.
Using phones then going right back to tasks. No handwashing after using cell phones.
Disgusting long nails on staff.
Will NOT return to this location.
… moreElizabeth A
To start we love Jimmy John’s and it’s an easy go to for my children.
I’m confused how difficult it is to make a sandwich that’s just meat, cheese, and Mayo…. Even after it was repeated THREE TIMES ON THE PHONE…. It was still wrong. my four-year-old and two year hate oregano and it gets stuck in her teeth….. Little John Vito modified and they couldn’t get it right
… moreArnie Sutton
Jimmy John’s is the best sub sandwich in Grand Island and the Hinterlands. The single type of bread has fallen. Toasted sandwiches are in now. However, KISS (Keep it Simple Stupid) rules in food though which accounts for the existence of #10 on the menu. Just a SIMPLE (!!!!) roast beef sub! Alert! It doubles the meat w/o complicating things. I sure hope JJs is not abandoning their “simplicity style “.
… moreDenise Splinter
I’m very disappointed today I love Jimmy Johns and have never really had a complaint, yes there have been times an ingredient is missed but whatever. However today my bread was hard as a rock and I’m not kidding. I finally tossed it after I ate half. It was so dry and that was with 4 extra packs of mayo added. Shouldn’t have served that bread. It maybe was even day old I don’t know.
Dee
… moreBrian Hightower
My sandwich was really good, but there was constant yelling by the staff.
… moreKYLE CAMPBELL
For Jimmy John’s being freakishly fast, they were horribly slow. I ordered it online half hour before arriving at the store and then waited 20 minutes for them to make it.
Completely unacceptable.
This is the second time I’ve ordered from this location in the last three days and for $13, the sandwich was tinier than I’ve ever had at a Jimmy John’s anywhere in the United States. Definitely not happy and will not go back to this location.
Typically, Jimmy John’s makes fantastic sandwiches and they are freakishly fast.
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