Whitney Delaglio
The staff was great and our subs were delicious, but when did JM get black rocked? Slices of cheese shouldn’t be thinner than the 28lb paper I use in my printer. I am not blaming the employees. I want to make that clear. I’m sure this is so the company saves a nickel so the shareholders can save a dime.
… moretom bond
Rude, obnoxious, counter person. Raised his voice at me. Place is barely clean. Food average. I sent a complaint to corpirate and they sent it to tbe franchise owner of this location and he never got back to me after I waited 5 days. I go to the Kentlands location for years, since they opened, and they are clean and treat me with respect. This was the first time and last time I go to the Germantown location. It sucks!
… moreJeff
Put in order an Italian sandwich and there’s really not as much meat as there used to be and prices have definitely increased. It’s really not worth coming back. They’ve pretty much turned into Subway…
… moreI T
It’s very upsetting to have to write a bad review for this place because it is my favorite sub shop. This Milestone location has truly declined in service. I have been coming here since 2015 and recently you can tell that the staff is on the younger side and the customer service is barely cutting it. I just had a horrible conversation with the assistant general manager Samson and his other manager on duty Adriana. Looking forward to speaking with the stores general manager tomorrow. The owner may want to consider retraining on the management side. The lack of care while making or completing someone’s online order is unacceptable.
… moreMatthew Luther
So I think this is 1st time ive been disappointed in a Jersey Mike’s since I worked @ one 15+ years ago when they were getting big. But whoever made aint doing something right. I was there waiting for my sandwich, picked it up as soon as it was done, ate in truck & BREAD WAS SOGGY! Ordered #9 Mike’s way w/ mayo & pickles.
… moreLJ Aranda
We ordered the #17 Mike’s famous Philly, and I commend the taste of the meat! Good purchased!
… moreNatasha Khoshnevissan
Hair in my sub they offered to make a new one but definitely didn’t want that…. No refund.
… moreandrea taylor
Please don’t eat here or be very careful and look at your food before you eat it Today my son and I decided we wanted a sub ,when we got home, sit down to eat our sub, I bit into my sub and there was a bug crawling on my sandwich, I was so mad I forgot to take a picture, I through the whole sub in the trash, never again
… moreMelissa Dent
This is the worst restaurant in the franchise I’ve witnessed. Why did I decide to go after I vowed, I never step foot in there again. Sweeping the floors as preparing food is disgusting & I had to say something. Why is always filthy in there & the staff’s uniform look the same. Although, I live closer to Germantown, I go to FALLSGROVE. I would suggest your staff be trained by the fallsgrove staff to get a better understanding of cleanliness in all areas to get your restaurant up to par.
… moreB D
Place is a scam if you order delivery. Multiple times I have ordered from here asking for double meat. It seems they put on less than normal when I do just for spite. Save your money unless you can go in person.
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