

Address and Contact Information
Address: 107 Farm Fuel Road, Baltimore, MD 21240
Phone: (410) 691-6119
Menu Photos
Photo Gallery
Related Web Results
Einstein Bros. Bagels
Einstein Bros. Bagels Greater Baltimore Medical Center
Fresh Bagels Near You | Order Breakfast Online | Einstein Bros …
Reviews
Honestly, I wouldn’t even give one star if I could. ⭐❌
Absolutely horrible experience. The three women working this morning were incredibly rude and visibly annoyed to even be there — barking at customers about the tip screen (“you need to do the tip screen”) with ZERO basic courtesy. Meanwhile, the screen wouldn’t even close unless you selected something — so yes, you’re essentially forced to tip for terrible service.
☕ Coffee was burnt and weak.
The person preparing food had earbuds in and was throwing orders onto the counter like we were animals waiting for scraps.
No professionalism. No respect.
I paid $12 for a burnt bagel with barely any cheese and bacon. Completely unacceptable.
This behavior should not be tolerated in any customer-facing business — especially in a busy airport where people are already stressed and tired. ✈️ Management seriously needs to address this.
I’m disgusted by both the service and the product.
Do better.
I understand that your system was down and that can cause frustration, but it doesn’t excuse unprofessional behavior toward customers who are simply trying to place an order. Especially at an airport like BWI—where people are often in a rush or between flights—patience and courtesy go a long way.
I requested that the owner of that location review the camera footage on 10/20/26 from this interaction and consider providing additional customer service training to your staff. The customers didn’t want to speak up, but I did.
Service was pleasant and fast. However the bagel was completely raw. It was literally inedible.
Einstein corporate asked me to contact them to resolve this. But when I did so they said we don’t own this store so we won’t do anything but tell the owner who will get back to me.
Update: no one contacted me. Basically ignore all replies to bad reviews as an Einstein bot sending auto replies. No one is doing anything to remedy any situation or issues that come up with this location. Buyer beware.
Shameful avocado toast. No toppings, no salt, no spice, forgot the everything blend. Avocados are hard and tasteless. One employee was great and personable, the others seemed resentful that we were there? Who knows. Bad spot all around.
I repeated four times that I did not want an egg on my bagel. Still got the egg. The service here is not good at all. And the way they even take orders leaves my mind blown. I had to repeat myself four times that I wanted onions and still got no onions. This place is a joke and not worth the $10. I paid for this bagel.
The poor girl ahead of me ordered a large, special type of iced coffee, that’s what they charged her for, but she got a small. When she spoke up they gave her attitude and said “my bad”, turned and didn’t say if they would make a new one!
Even though I had read all the previous reviews warning people not to go there. I went. So shame on me. Now I know why they were not busy.