Einstein Bros. Bagels

  2.5 – 349 reviews  $ • Bagel shop

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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Einstein Bros. Bagels 21240

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Einstein Bros. Bagels

Find an Einstein Bros. near you for freshly baked bagels, signature egg sandwiches & delicious coffee choices. Order online for quick and easy pickup!

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Fresh Bagels Near You | Order Breakfast Online | Einstein Bros …

Breakfast egg sandwiches and fresh to made bagels on demand! Order online or straight from your phone and let your taste buds celebrate.

Reviews

D Rae
Buyer beware. Guess they are thinking of new ways to make a profit. I ordered the spicy chicken sandwich on ciabatta just as advertised on their menu, published price of $9.10. But it rang up as $9.60 – 50 cents more, the cashier said it was because I ordered ciabatta. I responded my order is exactly what is on their menu for $9.10. Cashiers shoulders shrug and I got the “I just work here”. Service very slow, waited 22 minutes for sandwich. I will add the sandwich was very warm and very spicy which I appreciated.
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Megan H
Today’s morning crew were so fast and efficient! There was a line and I was still up to the register and got my iced latte in about 4 min. My drink was ready as soon as I paid. Server listed on my receipt was Raymonta!
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Travel Girl
Review for Einstein Bros. Bagels

Honestly, I wouldn’t even give one star if I could. ⭐❌

Absolutely horrible experience. The three women working this morning were incredibly rude and visibly annoyed to even be there — barking at customers about the tip screen (“you need to do the tip screen”) with ZERO basic courtesy. Meanwhile, the screen wouldn’t even close unless you selected something — so yes, you’re essentially forced to tip for terrible service.

☕ Coffee was burnt and weak.
The person preparing food had earbuds in and was throwing orders onto the counter like we were animals waiting for scraps.
No professionalism. No respect.

I paid $12 for a burnt bagel with barely any cheese and bacon. Completely unacceptable.

This behavior should not be tolerated in any customer-facing business — especially in a busy airport where people are already stressed and tired. ✈️ Management seriously needs to address this.

I’m disgusted by both the service and the product.

Do better.
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Lokesh Kewalramani
The service lady here has a lot of attitude. Ask her for a minute to look at the menu and she’s not happy. Then she refuses service unless I wish her a good morning. She needs to get herself checked for wearing sunglasses indoors at 7 am before showing attitude to paying patrons. Is she hiding the fact that she’s intoxicated?
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Alfonso R.
I’ll preface this by saying that very few employees that work at the airport seem to like their job. With that being said, we actually had a good experience. Ordered two bagel sandwiches and they were toasty, warm , and delicious. My caramel machiatto was on point. It got really busy as soon as we finished ordering, but we didn’t wait too long. Good start to our morning.
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Eazy Havin
I had an unpleasant experience at Einstein Bros at BWI Airport location. The cashier at the counter was loud, rude, and unprofessional. When I ordered a medium drink, she gave me a small instead and didn’t mention that only small and large sizes were available. When I asked for her name, she refused to provide it.

I understand that your system was down and that can cause frustration, but it doesn’t excuse unprofessional behavior toward customers who are simply trying to place an order. Especially at an airport like BWI—where people are often in a rush or between flights—patience and courtesy go a long way.

I requested that the owner of that location review the camera footage on 10/20/26 from this interaction and consider providing additional customer service training to your staff. The customers didn’t want to speak up, but I did.
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Richard O’Neill
UPDATED: Buyer Beware

Service was pleasant and fast. However the bagel was completely raw. It was literally inedible.

Einstein corporate asked me to contact them to resolve this. But when I did so they said we don’t own this store so we won’t do anything but tell the owner who will get back to me.

Update: no one contacted me. Basically ignore all replies to bad reviews as an Einstein bot sending auto replies. No one is doing anything to remedy any situation or issues that come up with this location. Buyer beware.
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Shea Watson
Update: A bot that pretends to be concerned is not enough to remedy this horrible experience. Service Star reduced.

Shameful avocado toast. No toppings, no salt, no spice, forgot the everything blend. Avocados are hard and tasteless. One employee was great and personable, the others seemed resentful that we were there? Who knows. Bad spot all around.
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Jude Alhashem
The one star is for the staff being friendly. I ordered the Tasty Turkey sandwich and what I got was basically just an expensive lettuce and bread sandwich. Super disappointed. They also didn’t give me my chips, I didn’t want to go back to get them because it was packed and I had a flight to catch. Very sad sandwich.
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Jocelyn Jackson
I ordered a ham & cheese with lettuce, tomato and onions. Anyone see the ham, onions or tomato? Barely!!! But the kicker was that I stood there and watched as the girl making the sandwiches was eating as she made them. I asked her to put gloves on before making my sandwich so that may have made her mad.

I repeated four times that I did not want an egg on my bagel. Still got the egg. The service here is not good at all. And the way they even take orders leaves my mind blown. I had to repeat myself four times that I wanted onions and still got no onions. This place is a joke and not worth the $10. I paid for this bagel.

The poor girl ahead of me ordered a large, special type of iced coffee, that’s what they charged her for, but she got a small. When she spoke up they gave her attitude and said “my bad”, turned and didn’t say if they would make a new one!

Even though I had read all the previous reviews warning people not to go there. I went. So shame on me. Now I know why they were not busy.
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