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Address and Contact Information
Address: 6849 Howdershell Rd, Hazelwood, MO 63042
Phone: (314) 895-1400
Website: https://www.facebook.com/JoJos-Diner-438437923013679/
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Reviews
Lisa
This was a great find for breakfast. There was a healthy amount of food and it was coffee. So was the coffee. Super important. Maybe could use a a little face-lift but I would go again for sure. Oh, and I cut the pancakes in half before I snapped the pics…
… moreChristina Robinson
We walked in and it took a minute to be greeted, which is fine. I understand places get busy. We were eventually told to have a seat wherever we liked. After sitting down, I noticed paper menus sitting on the counter, so I walked over to grab them. The lady at the register, who later claimed to be the manager after I asked to speak to one, said, “I will bring them to you.” Also fine. I simply went back to our booth and waited.
When she came over, instead of saying hello or introducing herself, her first words were, “You need to practice a little patience.” That immediately put my service radar on high alert. There was no attitude from us, no complaints, I had simply walked over to grab menus. The comment was unnecessary and unprofessional.
She then asked what we wanted to drink. I calmly asked, “Can you wipe the table down?” Her response: “It is.” I replied, “It is not, there are spots on the table.” She then pointed at the table and said, “These are imperfections.” I know the difference between imperfections in a surface and spots that can be wiped clean. The table clearly had residue on it. Rather than simply wiping it down, she chose to argue.
At that point, I told my husband, “Let’s just leave.” The entire interaction felt dismissive, defensive, and rude. When I asked to speak to a manager, she claimed she was the manager. I let her know directly that her tone and behavior were inappropriate and rude then we left.
Customer service is about making guests feel welcome. This felt the exact opposite. I should have trusted some of the reviews I read before walking, but I gave the benefit of the doubt. That was a mistake.
… moreWhen she came over, instead of saying hello or introducing herself, her first words were, “You need to practice a little patience.” That immediately put my service radar on high alert. There was no attitude from us, no complaints, I had simply walked over to grab menus. The comment was unnecessary and unprofessional.
She then asked what we wanted to drink. I calmly asked, “Can you wipe the table down?” Her response: “It is.” I replied, “It is not, there are spots on the table.” She then pointed at the table and said, “These are imperfections.” I know the difference between imperfections in a surface and spots that can be wiped clean. The table clearly had residue on it. Rather than simply wiping it down, she chose to argue.
At that point, I told my husband, “Let’s just leave.” The entire interaction felt dismissive, defensive, and rude. When I asked to speak to a manager, she claimed she was the manager. I let her know directly that her tone and behavior were inappropriate and rude then we left.
Customer service is about making guests feel welcome. This felt the exact opposite. I should have trusted some of the reviews I read before walking, but I gave the benefit of the doubt. That was a mistake.
C W
Good food, still reasonably priced, giving the economy. Will go back. I had the veggie skillet and while I’m normally not a fan of combo dishes like this, it was delicious. Everything tasted fresh and the eggs weren’t the liquid stuff from a carton. I had pancakes as well, but didn’t get a picture
… moreBob F
This little “hole in the wall” diner is a breath of fresh air! Great food (and I have always been picky) with great taste always prepared the way I order it. Great, friendly staff – after one visit they know your name when you walk in the door. I could not recommend Jo Jo’s more highly!
… moreBecky Harrington
We had a fantastic breakfast. The service was great and the food was delicious. My kids said the hamburgers were the best they have ever had. I tried one and everything tasted fresh and delicious. Do not skip this place. If you blink you’ll miss the turn into the parking lot
… moreMike Mullins
Stopped on my way to church after recommendation from a friend. Was very impressed by the food and service. I knew I was in the right place when everyone walked in was greeted by their name. May make my stop every Sunday.
… moreSarah Caldwell
It was a good price for good food. I had the skillet with jalapenos, onion, peppers, cheese on “home fries” with two eggs on top. I was pleasantly surprised to find their home fries were crispy flat potato chips almost. A good stop for people that don’t want to gorge themselves on breakfast.
… moreDonna Wright
Won’t be back. Chicken ceaser salad? If that’s what you wanna call all white iceberg lettuce and the driest grilled chicken have ever had. I don’t know what it had tomatoes on it and a teaspoon of dressing. Waitress talked about herself and her after work plans the entire time. As we were walking in I heard her say “well I have two more, guess I have to walk home “. I love shopping small and local but never again jojos diner. So sad.
… moreRenato Cataldo
First time customer… I went there for lunch today. They have a traditional diner menu with a lot of choices. The service was very good, the food was excellent, the value was reasonable. I will come back again.
… moreBetty Sonke
Shawn is the best ever, food is amazing great atmosphere and service 5 stars!!!!
… more