Randol Stephens
I ordered a 6 piece chicken strip basket and the lady over the speaker clearly repeated what I had said and then at the end when reading over to me she said 4 piece so I politely asked, do you have a 6 piece and she of course said yes, and so I told her I would like the six piece. That with a large Root Beer making my total 17.09. Well I only got 4 pieces, and the bread isn’t toasted and the fries aren’t golden. I normally have a good experience with this Dairy Queen but this time it is terrible. And 17 dollars for fast food that I picked up is steep for this! I could have gotten something better for less elsewhere. I tried to give this property a chance to make it right but all 3 times I tried to call it’s like the call is rejected. I know it’s not my phone either because the manager on baker answered just fine.
… moreRaymundo Dalton
Went to the location today around 1:30pm was asssited by another female cashier they stated they do not take coupons from the Dairy Queen application . I advised them if it’s a repeated issue that why have they done anything to assist I asked the lady in the video what her name was refused to give it to me so I can address customer service an the GM for the store location had an attitude an a lack to assist a customer ! If you work for Dairy Queen you must follow there policies you don’t own the store you must treat everyone with respect having other workers not talk to me into assisting me in the situation that you couldn’t be professional ! YES IM STILL CALLING CORPORATE ! An yes I’m still contacting the regional manager ! An I will be filling a complaint with customer service ! I just moved to the area definitely not good for business cause word of mouth does work an it will cost you for how you treated me today ! A simple escalation because you refused to assist me when I asked for the inforamtion a per the ADA a persons with disability will be filing a complaint a showing them the whole video wich I recorded ! Definitely doesn’t need to be in management with that type of unprofessionalism !
… moreEugene Smith
Had food brought from drive through and was not near restaurant so I called however, number on receipt is not in service. My order was incomplete.
… moreT Marie
Went inside and ordered food to go. The cashier she was African American with locs in her hair had the best attitude she was so nice and while I was waiting she brought out others food to their tables instead of them having to get up which is a nice touch. The cooks were making food cooked to order including mine. The chicken strip basket was fresh and hot fries too. This is the 2nd time I have been at this location , but this location is hands down the best one I have been to in the Houston area. If I ever want Dairy Queen this is the one I will be going to nice staff and hot and fresh food. – October 2025
… moreMellissa Lumpkin
Compared to Dayton & Crosby TX locations, this one is by far THE BEST!! Food was perfect..except the taco salad shell was not quite cooked long enough but still good. The tomatoes were chopped Vs Dayton with their HUGE slices that look like they belong on a monster burger. Staff was super friendly and courteous
… moreJonathan Scott
20+ dollars for two four piece strip baskets and almost no fries and overcooked chicken. Weird considering the wait. The steak fingers were great though…
… moreMary White
I have ALWAYS LOVED Dairy Queen!!! On my way back to Dallas from Stowell, Texas and as usual, I was not disappointed.
… moreAmanda Howard
I pulled up at 9:30 and they were obviously open but the person working the window said kitchen was closed , only ice cream. Makes no scence.
… moreRicki Rowell
After dinner my family stopped by Dairy Queen. To use a gift card we got for christmas. We had ordered a Royal cheesecake blast a Cocoa Extreme brownie. Then we asked if anyone there knew how to make a blast that they used to have on the menu called a Georgia mud fudge, and someone claimed they knew how to make it. We got our blasts and we returned home to put them in the freezer. Once we got settled in and we started a movie. We got out our blasts and realized that all three of them were made incorrectly. The cocoa brownie extreme had nuts in it and no brownie. My royal cheesecake somehow got chocolate in it. And the Georgia mud fudge only had in It was chocolate syrup and chocolate chunks. And once my wife got a couple inches into it, it was all vanilla. Very disappointing, Unfortunately, not the first time this location has let me down. This location seems to have a lack of leadership or training. Honestly, I think people in Baytown. If they want to go to a Dairy Queen, the better to go to the one at Baker St and Spur 330.
… morePeyman Jo
There are four Dairy Queen’s in Baytown, LOL. I’d say this is my favorite one to go to. My order has always been right and service has always been fast and friendly. I know it’s the newest location, so hopefully it stays that way!
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