Cherylyce Martin
Upon receiving my delivery, I discovered that the food was not cooked thoroughly. I contacted the delivery service, DoorDash, and spoke with an employee named Mel. He informed me that I should return to the store for a replacement. I explained that the fish was not fully cooked, as it lacked the characteristic crispiness of fried fish. Additionally, the bottom of the box was excessively greasy. The coleslaw was provided in a condiment container, which was priced at $0.97. Based on this experience, I am unlikely to return to DoorDash or order from them again. They must address these issues promptly.
… moreLaShun Williams
I’ve been here 2-3 times before and it was fine. I ordered some catfish and when I got home to eat they are all just batter. Crispy batter with little to no meat. I don’t know how they think this is acceptable but this is the last time I’m going to the Hip Hop.
… moreKen Media
I recently visited the Hip-Hop Fish & Chicken location on Old Central Avenue in Capitol Heights, and unfortunately, my experience was extremely disappointing from start to finish. I initially ordered on Door Dash. I couldn’t believe what was delivered. I was appalled. I regret ordering from that spot.
The food did not meet basic expectations. The shrimp order was advertised as 20 shrimp, but what I received were tiny, baby-sized shrimp that looked nothing like the pictures on the menu. There were also old crumbs in the box, and the overall portion was noticeably small. The fish had no seasoning, no flavor, and was tough to chew. Even the bread was hard and stale—almost like toast, but not intentionally toasted.
The sides were equally poor. The coleslaw serving was unbelievably small, more like a portion you would give a toddler, not an adult. It also had a sour smell and tasted spoiled, which raises serious concerns about freshness and food safety. Overall, it was clear the food was not freshly cooked.
When we took the food back to address the issues, the customer service made the experience worse. There was only one person working—handling orders, cooking, and dealing with customers—and he was rude and dismissive. Instead of correcting the order or offering a reasonable solution, he simply handed back the same food with an excessive amount of seasoning dumped on top. There was no apology, no professionalism, and no effort to resolve the situation.
Unfortunately, the quality of the food and the service reflect poorly on this location. The area feels neglected, and this visit left me with the impression that customer satisfaction is not a priority. This was a terrible experience overall, and I would not recommend this location to anyone looking for fresh, quality food or good customer service.
It’s a shame that certain businesses come into African-American neighborhoods but don’t respect their consumers. Stop supporting these type of businesses. They don’t care about the food they serve us. Their good reviews are all fake.
… moreDanyell JammineNance
This place was originally another terrible foreign chicken spot. Same owners but now it’s call Hip Hop Fish and Chicken. Still terrible! DO NOT EAT HERE!!! The food is not edible. It is terrible. I don’t feel like they know how to cook properly. The food presentation horrible. I did takeout. I wish I would have checked my food before I left the store. The customer service can use some improvement. The lobby was fairly clean but they have all these menus, advertisements on the window so it was hard to really see a good look at the back. Probably designed that way for a reason. I don’t see why anyone would eat hip hop fish and chicken, especially at this location. Parking is terrible:. This place should be closed down.
… moreCarolyn Pippinger
Check your food before leaving.i order 2 pieces of fish dinner.my fries where missing and read the menu carefully to make sure what the menu says comes with…I called and questioned the person answering the phone about my dinner we ended up arguing no reason I let him know I was on my way back to get a refund.he gave back in Cash not credit back to my card…
… moreT. Slater
The fish was fried to my liking and so were the fries. The inside was clean and the Cashier “Mo” was nice and friendly.
… moreKaileene
The food is amazing, as always and although the surroundings aren’t always safe, the service makes up for it. Never had an issue
… moreJimmy
I recommend it
the food is fresh and delicious. …
… moreDaniel Coates
The food her is really bad, I give it a F the service sucks and food, I went for lunch to day 8/19/2024 got sick ask for BQ wings did get what I ordered chicken not safe to eat. I DONT RECOMMEND EATING HER
… more